At a Glance
- Tasks: Lead and manage relationship intelligence systems to enhance client partnerships.
- Company: WPP Media, a pioneering AI-driven media operating unit.
- Benefits: Competitive salary, extensive benefits, hybrid work model, and professional growth opportunities.
- Other info: Inclusive culture with opportunities for personal and professional development.
- Why this job: Join a dynamic team shaping the future of media with innovative strategies.
- Qualifications: Experience in operations, project management, and client systems.
The predicted salary is between 70000 - 90000 £ per year.
About WPP Media
WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth. WPP Media is WPP’s AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.
Growth Programme & Operations Lead Role Summary and Impact
ABOUT GLOBAL GROWTH & TRANSFORMATION
Global Growth & Transformation brings together growth, transformation, and operational excellence to shape the future of how WPP Media partners with its most important clients.
Role Summary
The Client Relationship & Relationship Intelligence Lead owns the relationship intelligence system across global clients. The role focuses on building, running, and evolving the systems, data, and processes that enable WPP Media to understand, manage, and activate senior client relationships at scale. It is a system ownership role that combines design, structure, and operational delivery, ensuring relationship insight is consistently captured, activated, and embedded into how the business operates. The role plays a central part in turning relationship data into meaningful action and value.
Core Responsibilities
- Own and operate the relationship intelligence system and operating model
- Manage advocacy data, insight flows, and activation processes
- Coordinate partners, stakeholders, and governance rhythms
- Build structured processes for triage, escalation, and action
- Translate relationship insight into clear priorities and interventions
- Continuously improve relationship frameworks and operating models
Skills and Experience
YOU ARE LIKELY TO BRING
- Experience in operations, transformation, governance, or client systems roles
- Strong project and systems management capability
- Comfort working with data, insight, and structured information
- Experience building and running processes or frameworks
- Confidence working with senior stakeholders and partners
Skills & Profile
- Highly organised, proactive, and delivery-focused
- Structured, system-led thinker
- Comfortable balancing coordination with ownership
- Reliable, practical, and improvement-oriented
Life at WPP Media & Benefits
Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising.
We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events.
Our comprehensive benefits package reflects this commitment, including competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.
WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we’re together, fostering creativity, collaboration, and connection in this open and supportive environment. That’s why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
Please note this is a UK based role and requires individuals to have the right to work in this location.
While we appreciate all applications received, only those candidates selected for an interview will be contacted.
Growth Programme & Operations Lead in London employer: Dormont Manufacturing Co
WPP Media is an exceptional employer that prioritises the growth and development of its employees, fostering a culture of creativity and collaboration. With a commitment to inclusivity and a comprehensive benefits package, including competitive medical and retirement plans, WPP Media provides a supportive environment where individuals can thrive and build meaningful connections. The hybrid work model encourages teamwork while allowing flexibility, making it an ideal place for those looking to make a significant impact in the media landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Growth Programme & Operations Lead in London
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Dormont Manufacturing Co and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Dormont Manufacturing Co are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Dormont Manufacturing Co on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Dormont Manufacturing Co. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Growth Programme & Operations Lead in London
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Dormont Manufacturing Co. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Dormont Manufacturing Co:Show us that you’ve done your homework! In your application, briefly mention what you admire about Dormont Manufacturing Co’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Dormont Manufacturing Co
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Dormont Manufacturing Co will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Dormont Manufacturing Co, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
