Field Service Engineer in London

Field Service Engineer in London

London Full-Time 35000 - 45000 £ / year (est.) No working from home possible
Dormont Manufacturing Co

At a Glance

  • Tasks: Provide top-notch engineering services for CCTV, Access Control, and Intruder Alarm systems.
  • Company: Join Johnson Controls, a leader in cutting-edge security innovation.
  • Benefits: Dynamic work environment with opportunities for growth and development.
  • Other info: Be part of a trusted team delivering world-class engineering solutions.
  • Why this job: Make a real impact in security while working with advanced technologies.
  • Qualifications: Experience with integrated systems and excellent communication skills required.

The predicted salary is between 35000 - 45000 £ per year.

Why join our team at Johnson Controls? We are at the forefront of cutting‑edge security innovation, specialising in the design, installation, and support of advanced surveillance and integrated site protection systems. Our mission is to deliver intelligent, reliable, and affordable security solutions that safeguard high‑profile environments. We don’t just install technology—we engineer peace of mind. By combining our proprietary systems with best‑of‑breed technologies and meticulous project management, we deliver fully integrated, turn‑key solutions tailored to each unique site. Our team conducts comprehensive threat and vulnerability assessments to ensure every solution is both precise and future‑proof.

What sets us apart is our deep expertise in high‑end surveillance and bespoke installation techniques. This makes us a trusted partner in some of the most sensitive and demanding environments. If you’re passionate about innovation, precision, and making a real impact in the world of security, you’ll thrive here.

What you will do

As a Systems Engineer at Johnson Controls, your primary responsibility will be to provide exceptional engineering services to our customers across various aspects of system maintenance and service delivery across CCTV, Access Control, and Intruder Alarm systems. You will ensure that all work meets or exceeds our customers’ expectations and that Johnson Controls is seen as a trusted partner in delivering world‑class engineering solutions.

In this role, you will take full ownership of all engineering service activities, planned and preventative maintenance, and responding to technical call‑outs. A key part of your role will be ensuring smooth coordination between internal teams and customers, maintaining excellent communication throughout, and ensuring accurate paperwork and billing records are kept.

As an integral member of the Services and Maintenance Team, your ability to work proactively, independently, and as part of a wider team is critical. You will support the team by offering your expertise when responding to technical faults, while working closely with both new and existing customers to maintain, optimise, and enhance their systems. Additionally, you will be required to participate in the on‑call rota to provide 24/7 engineering support.

How You Will Do It:

  • Collaborate with customers, project management teams, and internal stakeholders to develop and deliver system requirements and solutions.
  • Manage system maintenance tasks and monitor all installed systems and infrastructure.
  • Ensure that solutions and services meet or exceed customer expectations.
  • Complete all project and service‑related documentation to meet business timelines and operational standards.
  • Adhere to Johnson Controls’ procedures and Health & Safety policies.

What We’re Looking For:

  • Strong experience in integrated enterprise‑level systems, including: CCTV, Intruder Alarm Systems, Perimeter Detection, Access Control, Video Intercom Systems.
  • Hands‑on experience with technologies such as: Genetec, Gallagher, Milestone, FLIR Latitude, ProWatch, and Commend.
  • Experience with high‑end CCTV cameras (Bosch, Axis, Optical/Thermal imaging).
  • Experience with Grade 3 Intruder Alarm installations (Galaxy, Texecom, and peripherals).
  • Familiarity with Senstar Omnitrax/Fibre Patrol and Fibre Optic systems (desirable but not essential).
  • Excellent communication skills, both internally and externally with customers.
  • Self‑driven, enthusiastic, and able to work independently.
  • Professional demeanor and customer‑centric approach.

Capabilities

  • Willing to travel and spend time away from home.
  • Self‑motivated with a positive, customer‑focused attitude.
  • Proven ability to deliver high‑quality customer engineering services.
  • Reliable and capable of working both autonomously and as part of a team.
  • Must be able to achieve and maintain government‑level SC clearance.

At Johnson Controls, we offer you a challenging and dynamic environment where you can grow your expertise and contribute to a world‑leading organization. Join us in shaping the future of engineering services and delivering innovative solutions that create a safer, smarter, and more sustainable world. Apply now to become part of our team!

Field Service Engineer in London employer: Dormont Manufacturing Co

At Johnson Controls, we pride ourselves on being a leader in security innovation, offering our Field Service Engineers a dynamic work environment that fosters professional growth and collaboration. Our commitment to cutting-edge technology and exceptional service ensures that you will be part of a team that not only values your expertise but also empowers you to make a meaningful impact in safeguarding high-profile environments. With comprehensive training, a supportive culture, and opportunities for advancement, Johnson Controls is the ideal place for those looking to thrive in the engineering services sector.

Dormont Manufacturing Co

Contact Details:

Dormont Manufacturing Co Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Field Service Engineer in London

Join Engineering Meetups!

Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Field Service Engineer role you’re after at Dormont Manufacturing Co.

Show Off Your Projects!

Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at Dormont Manufacturing Co a taste of what you can bring to the table!

Engage with Online Communities

Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at Dormont Manufacturing Co.

Apply Through Company Websites

When you spot a role like Field Service Engineer at Dormont Manufacturing Co, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.

We think you need these skills to ace Field Service Engineer in London

CCTV Systems
Intruder Alarm Systems
Access Control Systems
Video Intercom Systems
Project Management
Technical Call-Out Response
System Maintenance

Some tips for your application 🫡

Showcase Your Technical Expertise:When applying for an engineering role like Field Service Engineer, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.

Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at Dormont Manufacturing Co a clear picture of the value you can bring.

Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to Dormont Manufacturing Co specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!

Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.

How to prepare for a job interview at Dormont Manufacturing Co

Brush Up on Core Engineering Principles

Before heading into the interview with Dormont Manufacturing Co, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!

Show Off Your Problem-Solving Skills

Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.

Relate Your Experience to the Role

In a full-time role, employers like Dormont Manufacturing Co want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.

Know Your Tools and Software

Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.