At a Glance
- Tasks: Support event planners by managing attendee registration and ensuring data accuracy.
- Company: Join a leading global brand experience agency with diverse clients.
- Benefits: Private medical insurance, 28 days annual leave, and flexible working hours.
- Other info: Dynamic role with opportunities for travel and on-site event management.
- Why this job: Be part of exciting events and make a real impact on attendee experiences.
- Qualifications: Advanced Excel skills and experience with event platforms preferred.
The predicted salary is between 30000 - 40000 £ per year.
Building a Brand Starts with a Story. FIRST is a leading global brand experience agency serving clients in various industries, including financial services, technology, new & traditional media, aerospace, healthcare, and professional services.
The Attendee Data Coordinator will support meeting planners in managing attendee registration for conferences and events, ensuring the smooth execution of data-related tasks. This role involves maintaining accurate attendee data, collaborating with event stakeholders, and managing the database to ensure consistency and accuracy. The Coordinator will assist with the development, testing, and management of event communications and online registration, and will support attendees throughout the registration process. Additionally, the role provides administrative support to the broader Attendee Data Management team as needed. Domestic travel may be required.
Your Contributions
- Work with event planners on overall registration management for a high volume of in-person, hybrid and virtual corporate events.
- Database management to ensure consistency of information, accurate data, inputting when required, generating lists and analysis upon request.
- Assist in the development, editing, testing and management of online registration and event communications such as save-the-dates, invitations, reminders, confirmations, surveys, etc.
- Diligent handling of confidential invitee data, ensuring information is consistent and accurate and following compliance guidelines of handling sensitive information (PII).
- Generating attendee lists upon request.
- Assist event planners in contacting attendees for required information, gift sizes, contact information, transportation details, overnight accommodation requirements, data points etc.
- Printing name badges, tent cards, place cards, departure notices, email confirmations, agenda, signage etc. where needed.
- Packing, ordering and shipping event supplies – maintain a shipping grid and track deliveries.
- Manage post-event attendee reporting.
- Pre-event and day-of support during execution of events/conferences; travel and on-site management for in-person meetings as needed.
- Supporting other members of the department with mailings, onsite assistance, ad hoc projects, etc.
- Anticipate potential issues and work to proactively solve them.
What We Are Looking For
- Advanced knowledge of Microsoft Excel.
- Prior experience with other event platforms such as Cvent, StarCite, Eventbrite, eTouches, or other registration website platforms is a plus.
- The individual must be comfortable assisting clients over the phone in navigating registration websites, so prior experience as a customer support or help desk representative is preferred.
- Able to manage multiple projects simultaneously.
- Motivated, self-starter, ability to take direction and work independently; ability to think innovatively.
- Flexible and willing to work outside of normal business hours (evenings, weekends) and travel when required to be on-site at events.
- Requirement to attend onsite events as required.
Benefits and Perks
- Private Medical Insurance with BUPA from day one.
- 28 Days Annual Leave PLUS.
Event Registration Data Specialist in London employer: Dormont Manufacturing Co
FIRST is an exceptional employer that fosters a dynamic and collaborative work culture, making it an ideal place for an Event Registration Data Specialist. With a commitment to employee growth, the company offers comprehensive benefits including private medical insurance from day one and generous annual leave, ensuring a healthy work-life balance. Located in a vibrant environment, employees have the unique opportunity to engage with diverse industries while contributing to impactful events that shape brand experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Event Registration Data Specialist in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential employers on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. We recommend practising common interview questions and even doing mock interviews with friends. Confidence is key, so let your personality shine through!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. We suggest mentioning something specific from the interview to remind them of your conversation.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing familiar names when we’re reviewing candidates!
We think you need these skills to ace Event Registration Data Specialist in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Event Registration Data Specialist role. Highlight your experience with database management and any event platforms you've used, as this will show us you're a great fit for the job!
Show Off Your Excel Skills:Since advanced knowledge of Microsoft Excel is a must-have, don’t forget to mention specific examples of how you've used Excel in past roles. We want to see your data wizardry in action!
Be Personable:This role involves a lot of communication with attendees and event planners, so let your personality shine through in your application. Share any relevant customer support experience to show us you can handle inquiries with ease.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Dormont Manufacturing Co
✨Know Your Data
Make sure you brush up on your data management skills, especially with Microsoft Excel. Be ready to discuss how you've handled attendee data in the past and any specific tools you've used, like Cvent or Eventbrite. This will show that you're not just familiar with the role but also have the technical chops to back it up.
✨Showcase Your Communication Skills
Since you'll be assisting clients over the phone, it's crucial to demonstrate your communication abilities. Prepare examples of how you've successfully navigated tricky conversations or helped clients resolve issues in previous roles. This will highlight your customer support experience and your ability to handle sensitive information.
✨Be Ready for Scenario Questions
Expect questions about how you'd handle potential issues during events. Think of scenarios where things didn't go as planned and how you resolved them. This will showcase your problem-solving skills and your proactive approach, which is key for this role.
✨Demonstrate Flexibility and Initiative
The job requires a self-starter who can manage multiple projects and work outside normal hours. Share examples of times when you've gone above and beyond, whether it was working late to meet a deadline or taking the initiative to improve a process. This will show that you're motivated and ready to tackle the demands of the role.
