At a Glance
- Tasks: Provide expert clinical and technical support for advanced navigation systems in hospitals.
- Company: Join a leading medical device company making a difference in healthcare.
- Benefits: Competitive salary, comprehensive training, and attractive benefits including a company car.
- Other info: Field-based role with 80% travel, offering dynamic career growth opportunities.
- Why this job: Make a real impact by supporting surgeons and enhancing patient care with cutting-edge technology.
- Qualifications: Bachelor's degree or equivalent experience; strong communication and problem-solving skills required.
The predicted salary is between 40000 - 50000 £ per year.
Do you want to work for one of the world's leading medical device companies? As an Enabling Tech Clinical Support Specialist, you will provide expert clinical and technical support for Stryker's Q Guidance spine and cranial navigation systems, as well as legacy Nav3i and Airo systems. You will partner closely with surgeons, OR teams, and internal sales colleagues to ensure successful installation, training, and long-term adoption of advanced navigation technology.
This is a field-based role with approximately 80% travel, combining remote first-line support with extensive on-site clinical presence, including intraoperative guidance and hands-on training in hospital environments.
What you will do:
- Provide field-based clinical and technical support for Q Guidance, legacy Nav3i, and Airo CT systems, including first-line troubleshooting.
- Deliver on-site clinical and intraoperative support to maximize system utilization and clinical value.
- Train surgeons and OR teams on system use, workflows, and best practices.
- Lead installation and integration of navigation systems and related healthcare IT solutions.
- Support regional sales teams through pre-sales demonstrations and clinical expertise.
- Act as first point of contact for remote customer support and training.
- Resolve customer issues in line with service and escalation protocols.
- Drive successful onboarding, adoption, and long-term customer engagement.
- Collaborate closely with Application Engineers and sales teams as one Enabling Technologies unit.
What you need:
- Required:
- Bachelor's degree or equivalent professional experience in Medical, Life Sciences, Engineering, or Business.
- Proven ability to quickly learn, understand, and communicate complex medical technology and clinical workflows.
- Strong organizational, administrative, and time-management skills, suited to a field-based environment.
- Excellent communication skills with the ability to train and support surgeons and clinical teams.
- Strong customer-first mindset, with a high level of professionalism and service orientation.
- Stress resistance and strong problem-solving skills.
- Natural ability to build relationships and understand the needs of others.
- Attention to detail and ability to analyze written specifications.
- Solid computer proficiency, including standard tools such as Excel.
- Willingness to travel extensively (80%+); valid driver's license required.
- Fluency in English.
- Preferred:
- Minimum 2 years of relevant experience in healthcare, medical devices, or a clinical environment.
- Knowledge of spine surgery, navigation systems, or spinal anatomy preferred.
- Experience supporting procedures in an operating room or surgical setting.
- Experience delivering clinical education, onboarding, or user training.
- Proven ability to support complex technology implementations in hospital environments.
- Experience partnering effectively with sales or commercial teams.
What We Offer:
- Comprehensive product, field sales, and leadership training.
- High-quality products that make a meaningful difference to patients.
- Competitive compensation including base salary, commission, and bonus.
- Attractive benefits package including healthcare, wellness programs, and service awards.
- Company car or car allowance, mobile phone, laptop, and iPad.
- A high-performing, value-driven team environment.
Location/Residency: London, South East UK, M4 Corridor, Midlands, or South Central UK.
Travel Percentage: 80%
Enabling Technologies Clinical Support Specialist - UK in London employer: Dormont Manufacturing Co
Stryker is a leading medical device company that offers an exceptional work environment for the Enabling Technologies Clinical Support Specialist role. With a strong focus on employee growth, comprehensive training, and a commitment to making a meaningful difference in patient care, Stryker fosters a collaborative and high-performing culture. The extensive travel opportunities across the UK allow for diverse experiences and the chance to build lasting relationships with healthcare professionals, making it an attractive employer for those seeking a rewarding career in the medical field.
StudySmarter Expert Advice🤫
We think this is how you could land Enabling Technologies Clinical Support Specialist - UK in London
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Dormont Manufacturing Co.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Dormont Manufacturing Co.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Dormont Manufacturing Co, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Enabling Technologies Clinical Support Specialist - UK in London
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Dormont Manufacturing Co.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Dormont Manufacturing Co.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Dormont Manufacturing Co. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Dormont Manufacturing Co. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Dormont Manufacturing Co
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Dormont Manufacturing Co’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
