Director, Head of Digital Engineering Service Portfolio in London

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With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

OVERVIEW OF THE DEPARTMENT/SECTION

Mitsubishi UFJ Financial Group (MUFG) is one of the world’s leading financial groups. Headquartered in Tokyo and with approximately 350 years of history, MUFG has a global network with 1,100 offices in over 40 countries. The Group has over 140,000 employees, offering services including corporate banking, commercial banking, retail banking, wealth management, investment banking, capital markets, personal and corporate trust, and transaction banking.

The Project Promotion team is part of the IT Planning, Reporting and Administration department (IPR). The role of the IPR department is to ensure communication and liaison with Head Office (HO) in Tokyo, for both Bank and Securities, as well as accountability for EMEA Technology wide reporting, management of resourcing processes, management of asset processes and administration of wider planning processes including annual budget planning.

The Infrastructure Portfolio is part of the Project Promotion team which handles the delivery of EMEA projects within the planned schedule and budget.

NUMBER OF DIRECT REPORTS: 13 Consultants / Contractors as part of the wider project delivery team.

MAIN PURPOSE OF THE ROLE

• To plan, direct and govern the Infrastructure portfolio of investment and (in-scope) expense projects, ensuring quality, outcomes, timelines and cost requirements are met.
• The change being delivered could be both non-IT (including but not limited to creation of a new procedure or standard or new control(s); Redesign of a business process; Organizational change management; Regulatory impact assessments) and IT related (including but not limited to creation of or enhancements/revisions to an application, creating a database, or system migration).
• To recruit, line manage and develop staff and/or matrix manage project delivery staff to deliver across the portfolio of work on time and on budget.
• To be a senior programme/portfolio management SME and use their expertise to manage delivery, resolve conflict and mitigate change risk and advise the business on decisions relating to change using key tools such as portfolio roadmap, critical path analysis, earned value analysis.
• To manage the delegated authority from MUSHD/Bank Head Office (via CIO) for delivery in their portfolio empowered to drive through delivery to achieve required benefits on behalf of their AE.
• To create and manage the portfolio delivery Roadmap and critical path making appropriate prioritization decisions and interventions on individual projects/programmes to control overall portfolio delivery.
• To engage key staff in the Technology team (as well as other key stakeholders from other departments) who are impacted by the portfolio of investment and (in-scope) expense projects.
• To provide accurate, and concise, point in time reporting to all stakeholders generated from golden source tools including the General Ledger, and PPM (Portfolio, Programme, Project Management) tools.
• To provide updates to all oversight committees ranging from EMEA ExCo, EMEA Delivery Forum, EMEA Infrastructure portfolio committees etc.
• Responsible for portfolio delivery within governance/KPIs.

WORK EXPERIENCE

Essential:

• Minimum 10 years proven track record delivering programmes and projects to financial institutions within time and budget.
• Demonstrable experience of investment budget management – accurate forecasting of cost categories; management of “estimate at complete” vs budget; budget change control (at individual project, programme or holistically at portfolio level).
• Demonstratable insight into controlling cost e.g. no actuals being committed before budget approval and planning/interventions that need to be made if approved budget (vs committed budget) is at risk of being exceeded.
• Investment project allocations agreement – working across stakeholders to agree how project costs (budget, increase to ongoing expense budget) and benefits and gaining commitment that these costs are factored into their department business plans.
• Delivery resource review and attestation of on time portfolio delivery (“do ability”) – working across resource supply teams to confirm the availability of required capacity to deliver the portfolio; overseeing project manager progress to securing resource or re-planning project delivery timelines avoiding “crisis escalation” except in genuine cases of inability to secure a rare skillset.
• Portfolio Management Subject Matter Expertise – managing delivery across a portfolio of potentially unrelated projects, resolving conflict, delays and mitigate change risk and advise the business on decisions relating to change.
• Portfolio governance design and delivery – delivering regular and relevant reports to portfolio committees or more senior management/executive forums.
• Document Management – ensure all project, programme and portfolio artefacts are consistently structured to standards and maintained for ease of reference by second/third line of defence and by Central PMO.
• Annual portfolio planning – structuring the portfolio book of work within assigned budget target and following company standards.
• Project, Programme and Portfolio closure – ensuring that the portfolio is “cleanly” closed and all “open” project items are risk accepted or closed within budget.

Preferred:

• Strong knowledge of banking regulations and running regulatory projects.
• Good understanding of financial products and front-to-back processes.
• Demonstrable track record of managing multiple stakeholders and building relationships across diverse skill sets and across the organisation.
• Experience of working with and negotiating contracts for vendors and consultancies.
• Coaching, mentoring and leadership skills.
• Proven experience and expert understanding of delivering through full project lifecycle SDLC/PDLC using waterfall and agile approaches.
• Excellent communication skills and the ability to communicate at all levels.
• Proven experience of managing budgets.

SKILLS AND EXPERIENCE

Functional / Technical Competencies:

• Financial – cost categorization (capital vs expense).
• Project/programme/portfolio management including change control.
• Project/programme/portfolio baseline control and management.
• Delivering projects/programmes/portfolio from annual planning, delivery prioritization, delivery and closure.
• Lessons learned/post implementation review delivery.
• Change Risk management.
• Familiarity with/experience of adhering to key controls.
• Portfolio management.
• Creation/planning of a portfolio (annual planning).
• Delivery of a portfolio.
• Reporting (including executive reporting).
• Risk and issue management.
• Roadmap and critical path management.
• Financial control/management.
• Resource (demand and supply) management.
• Structuring governance.

We are open to considering flexible working requests in line with organisational requirements. MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination.