At a Glance
- Tasks: Support credit control by ensuring timely premium collection and resolving discrepancies.
- Company: Join Markel, a global leader in insurance with a diverse and inclusive culture.
- Benefits: Competitive salary, annual bonus, 25 days holiday, and strong benefits package.
- Other info: Flexible working patterns available; full training provided for newcomers.
- Why this job: Make a meaningful impact in the insurance industry while developing your skills.
- Qualifications: Willingness to learn, effective communication, and numerical aptitude required.
The predicted salary is between 30000 - 40000 £ per year.
Looking for a role that will have a meaningful impact in Insurance? We are looking for an individual to support the credit control function by ensuring that premiums are received promptly and in accordance with contractual terms and expected income.
The opportunity
You will join the Delegated Credit Control team within the Underwriting Support Services department. This position is suited to individuals seeking to gain practical experience in insurance credit control and delegated authority operations. While prior credit control experience is advantageous, it is not essential, as full training will be provided. Familiarity with the London insurance market would be beneficial.
As the team continues to streamline processes and enhance efficiency, you will be expected to contribute to team goals and play an active role in the department’s ongoing success.
What you’ll be doing
- Support the timely collection of premiums by liaising with brokers and coverholders, documenting all communications within core systems, and maintaining follow‑up diaries.
- Investigate written vs signed variances through the reconciliation of written and settled bordereaux to identify outstanding declarations or data discrepancies.
- Collaborate with underwriting teams to address and resolve issues relating to problem accounts and participate in credit control meetings with brokers and coverholders where required.
- Monitor and resolve bureau signing rejections by coordinating with relevant internal and external stakeholders.
- Assist in reconciling and allocating direct settlements, ensuring accurate processing of technical transactions within core systems.
- Prepare and submit LPANs to Xchanging for Syndicate 3000 direct‑settled funds.
- Work both independently and as part of a team to meet agreed performance targets and KPIs.
Our must‑haves
Essential:
- A strong willingness to learn and develop within a credit control environment (no prior experience required; full training provided).
- Effective communication and organisational skills.
- Demonstrable numerical aptitude and analytical capability.
Preferred:
- Experience within credit control, finance, or similar account‑related roles.
- Exposure to the London insurance market.
- Understanding of delegated authority business (binders, lineslips, consortia).
- Familiarity with Lloyd’s premium processing – EDI messaging, IMR, LPAN submissions (training available).
What’s in it for you?
- A great starting salary plus annual bonus & strong benefits package.
- 25 days paid holiday plus Bank Holidays, with the opportunity to buy/sell extra leave.
- Fantastic company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan as well as other great benefits on offer.
- Countless opportunities to learn new skills and develop in your career and we can provide the support needed to do just that.
Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful.
StudySmarter Expert Advice🤫
We think this is how you could land Delegated Credit Control Technician in London
✨Dive into Insurance Networking Events
Get your foot in the door by attending local insurance networking events or job fairs. These gatherings are perfect for us to meet potential employers in a casual setting, and you might just find a great connection to help land that entry-level role!
✨Join Online Insurance Communities
Hop onto platforms like LinkedIn or specialised forums centred on insurance. Engage with discussions, ask questions, and showcase your eagerness to break into the industry. This visibility can make you stand out to hiring managers scouring these spaces for fresh talent.
✨Leverage University Resources
If you're fresh out of uni, make sure to utilise your university’s career services. They can connect us with companies looking for entry-level candidates, often before jobs are even advertised. Keep an eye on internship opportunities, as they can lead to full-time positions down the line!
✨Apply Directly Through Us!
Don't forget to check our website for any entry-level openings at Dormont Manufacturing Co! Applying directly can give you a better chance to showcase your enthusiasm and passion for the insurance field, plus, it shows you’re keen to take the initiative.
We think you need these skills to ace Delegated Credit Control Technician in London
Some tips for your application 🫡
Show Your Customer Service Skills:In the insurance industry, customer service is key! Highlight any experience you have in dealing with clients or customers, whether it's through a part-time job or volunteer work. Remember, we love seeing your potential to communicate effectively and empathise with clients in your application!
Tailor Your CV to Insurance Basics:When crafting your CV, don't forget to include any relevant courses or certifications you've taken in insurance or finance. If you've studied topics related to risk assessment or policy management, mention those! It shows us you're serious about getting into the insurance game.
Craft a Compelling Cover Letter:For entry-level roles, your cover letter is your chance to shine! Share why you're passionate about insurance and how you’re eager to learn and grow in this field. We want to see that you're genuinely excited about building your career with Dormont Manufacturing Co!
Highlight Your Analytical Mindset:Insurance is all about assessing risks and understanding numbers. Make sure to mention any coursework or experience you have with data analysis or critical thinking. Even if it’s from school projects or personal interests, we want to see that you can think analytically!
How to prepare for a job interview at Dormont Manufacturing Co
✨Know Your Basics: The Insurance Fundamentals
Understand the core concepts of insurance, such as risk assessment, underwriting, and claims processes. This knowledge will help us demonstrate our familiarity with the industry and prepare us for any technical questions that might pop up during the interview.
✨Prepare for Behavioural Questions
Insurance companies love behavioural interviews! We should think about times we've shown teamwork, problem-solving, and customer service skills. Reflecting on specific experiences will help us come across as reliable candidates who can handle the challenges of the role.
✨Show Enthusiasm for Learning
As this is an entry-level position, it's crucial to express our eagerness to learn and grow within the company. Employers like Dormont Manufacturing Co want to see that we're enthusiastic about diving into the insurance world and building our knowledge base over time.
✨Research Industry Trends
Staying updated on the latest trends in the insurance sector, like digital transformation and regulatory changes, can set us apart. Mentioning these trends during the interview shows that we’re engaged and have a forward-thinking mindset, aligning well with the company’s goals.
