Construction Claims Consultant / Claims Adjuster in London

We are seeking a talented individual to join our Claims Preparation team at Marsh. This role will be based in London and is a hybrid role that requires working at least three days per week in the office.

Claims Solutions is a pioneering initiative at Marsh, bringing together specialists in forensic accountancy, surveying, engineering, adjusting, and claims advocacy.

To thrive in this role, you should have a strong background in the Construction sector, preferably as a qualified loss adjuster and/or engineer. You should possess significant experience in project-managing complex and demanding Construction and Delay insurance claims for UK and multinational clients.

We will count on you to:

• Take ownership of key activities including stakeholder communications, claim investigation, quantification of losses, investigation and resolution of coverage issues, and negotiation with insurers to reach an agreeable settlement.
• Use excellent spreadsheet manipulation, report writing and presentation skills, and be capable of traveling locally and internationally as required.
• Initially focus on Construction material damage and delay in startup claims, with the opportunity to expand into other coverage lines such as high-value or complex property, commercial and material damage claims.
• Engage with a diverse range of clients including FTSE 100 companies, developers, real-estate funds, contractors and financial institutions, delivering excellent client service and achieving exceptional claim outcomes.
• Draft, review and present key claim deliverables such as proposals, technical concept reports and final claim submissions.
• Liaise directly with insurers and loss adjusters to achieve a successful claim settlement.
• Support the development of new and existing propositions to grow the Claims Solutions business.

What you need to have:

• A background as a construction loss adjuster or experienced claims manager in the construction insurance market.
• A Bachelor’s degree or equivalent in a relevant engineering discipline, along with professional qualifications (e.g., MIChemE, MEI, BEng, CEng, MRICS, ACILA) is essential.
• Experience in project-managing complex and demanding Construction and Delay in Startup claim insurance claims.
• Excellent written and verbal communication skills.
• Ability to travel locally and occasionally internationally at short notice.

What makes you stand out?

• Extensive demonstrable experience handling major and complex Construction and Delay in startup claims for the insurance market and/or policyholders.
• Bachelor’s degree or equivalent relevant to the industry.
• Previous experience working with engineers and delay experts on CAR claims.

Why join our team:

• Professional development opportunities, interesting work and supportive leaders help you be your best.
• A vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for clients and communities.
• Career opportunities and benefits and rewards that enhance your well-being.

Marsh is an equal-opportunity employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process.

All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Hybrid work provides the flexibility of working remotely with the collaboration, connections and professional development benefits of working together in the office.