Communications Specialist - Technology Services in London

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

Job Description

You will work closely with the Technology Services (TS) function, advising on best-practice internal communications to support Brambles’ strategic agenda.

Key Responsibilities

• Define and implement engaging, relevant, and timely internal communications strategies in collaboration with business stakeholders for specific regions or functions.
• Build a robust internal network within the organization to identify communication opportunities and challenges, while working closely with global teams to tailor regional communications effectively.
• Execute communication plans for key projects and initiatives that support broader company objectives, ensuring alignment across regions and functions.
• Develop and update crisis communications and response protocols for the region or function, working with regional teams to ensure preparedness.
• Assist in the production and approval of corporate reports, presentations, and other publications, ensuring clarity and consistency.
• Identify and track key metrics to measure the effectiveness of communication programs, continuously improving communication strategies based on data insights.
• Create compelling content across multiple formats, including news articles, videos, podcasts, infographics, and other visual communication tools.
• Proactively collaborate with cross-functional teams to enhance communication capabilities and drive wider awareness of effective internal communication practices across the organization.

Major Accountabilities

• Working closely with senior business stakeholders including the CIO, define and implement engaging, relevant and timely internal communications for and from the TS function.
• Build a strong network within and outside the function to support understanding of opportunities and challenges and help identify communications opportunities.
• Work closely with regional communications to appropriately tailor global messages and campaigns.
• Execute communications plans for projects and initiatives that support company objectives.
• Identify and share key metrics to measure communication program effectiveness.
• Develop content including news articles, videos, podcasts, infographics and other visual communications.

Experience

• Over three years experience working in a communications and/or public relations role.
• Experience dealing with a significant and diverse range of employee audiences and stakeholders.
• Ability to communicate clearly and effectively with individuals/teams at all levels within an organisation.
• Experience providing communications business partnership.
• Proven discretion and experience dealing with confidential information.

Knowledge

• Excellent written and oral communications skills (in English).
• Flexible, self-motivated, engaged, result-driven and pro-active.
• Ability to relate to, collaborate with and influence stakeholders at all levels.
• Expertise in relevant computer applications, such as Microsoft Office, Sharepoint, video editing and design software.

Qualifications

• Bachelor’s degree or equivalent in Communications, Sustainability, Logistics, Commerce or related discipline.
• Desirable: Qualifications in written and graphical content production and management.

Remote Type

Hybrid Remote

Skills to succeed in the role

• Adaptability
• Business Communications
• Communication Management
• Content Development
• Empathy
• Employee Engagement
• Experimentation
• Project Delivery
• Storytelling
• Taking Ownership
• Teamwork
• Understand Customers

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us.