At a Glance
- Tasks: Join our CloudOps team to support and enhance cloud-based solutions.
- Company: Be part of Universal Music, the world's leading music company.
- Benefits: Enjoy competitive pay, diverse culture, and opportunities for growth.
- Other info: Dynamic workplace with a commitment to diversity and inclusion.
- Why this job: Work with cutting-edge technology in a creative and inclusive environment.
- Qualifications: Experience in cloud technologies and strong problem-solving skills required.
The predicted salary is between 60000 - 80000 £ per year.
Music is Universal. It’s the passionate and dedicated team at Universal Music who help make us the world’s leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.
We are UMG, the Universal Music Group, the world’s leading music company. In everything we do, we are committed to artistry, innovation, and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute, and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.
We are currently seeking an eager and collaborative individual to serve as the technical resource on CloudOps team. Responsible to provide technical support and guidance regarding cloud-based SAP solutions as well as being a key technical support resource in supporting the greater cloud landscape. Utilize technical skills and tools to coordinate, maintain, enhance, and deploy cloud-based solutions while following corporate standards and best practices. Work within a CloudOps team to meet project objectives in a timely fashion. Update project status reports (progress/risks/issues/roadblocks) as required by Senior Management. Use CloudOps methodology and toolsets to implement and support solutions in AWS, Azure, and GCP. Implement proposed solutions to ensure the delivery of a quality product or service. Ensure cloud resources meet UMG’s operational requirements and are in compliance with UMG infrastructure and security standards. Provide documentation and communication to peers and other IT Teams for status, coordination, objectives, and performance. Compile and remediate vulnerabilities identified by the securities team. Assess and troubleshoot, consult with vendors, and coordinate with other teams for problem resolution. Ensure high work standards regarding incident and change management tasks. Other tasks as deemed necessary or appropriate.
Skills/Abilities
- SUSE Linux Enterprise Server (SLES) Administration: Deploy, configure, and manage SLES EC2 instances in AWS; troubleshoot boot issues; manage LVM (LVS, VGS, PVS); configure SUID, SGID, Sticky Bit; expand XFS file systems and EBS volumes; manage permissions and ACLs.
- User/group management, SSH security, package management (zypper, rpm), process/service management (systemd), log analysis, networking (TCP/IP, DNS, routing, firewalls), backup/restore, patching and security hardening.
- AWS Services: EC2, S3, EFS, Storage Gateway, EBS, VPC, VPC Endpoints, IAM, CloudWatch, CloudTrail; provisioning, configuration, monitoring and optimization.
- Automation & Scripting: Bash/shell scripting, AWS CLI, Infrastructure-as-Code (Terraform/Ansible), cron jobs and system automation.
- Monitoring & Performance: System resource monitoring, capacity planning, AWS monitoring tools, and troubleshooting performance bottlenecks.
Overall Skillset
- Proficient usage and management of Linux and Windows technology stacks (Ubuntu, Windows Server, Nginx, Apache, MySQL, PHP, IIS, MS SQL, .NET and more).
- Proven experience with AWS, GCP, and Azure in an enterprise setting (personal use of these services will not be considered as equivalent).
- Experienced usage of Kubernetes technology stacks (K8s, EKS, GKE, Helm, Prometheus, Cortex, Grafana, Istio and more).
- Accomplished with Modern CloudOps methodologies and toolsets (Chef, Terraform, Jira, Slack, Vault, Python, Cortex).
- Solid grasp and usage of version control and release management concepts and tools, particularly Git (Github / SVN/Bitbucket) for code branching and merging.
- Understanding of Modern Auth (OIDC, SSO, SAML, Federation).
- Build and support solutions using both serverless and server-based infrastructure in AWS, Azure, and GCP cloud environments.
- Follow deployment practices using CICD Processes and Technologies (Jenkins, TeamCity, Tekton, Spinnaker, Octopus, CodeDeploy, Automate).
- Solid understanding of key cloud design concepts such as High Availability, Elastic Load Balancing, Principle of Least Privilege, Resiliency, Ephemeral Computing, Stateless Computing, Virtual Networking and Scaling.
- Detailed knowledge and demonstrated experience with key AWS specific technologies (EC2, S3, RDS, Redshift, CloudWatch, CloudFormation, CloudTrail, Storage Gateway, VPC, Transit Gateway, Dedicated Instances, Large Memory U-Type Instances and Lambda).
- Detailed knowledge and demonstrated experience with key GCP specific technologies (Compute Engine, BigQuery, IAM, BigTable, VPC, Shared VPC, Flow Logs and Cloud Functions).
- Depth of knowledge of VPC, Cloud Networking, Hybrid Cloud, and IAM constructs in AWS, Azure and GCP.
- Clear understanding that implementation of security principles and tools is not optional.
- Experience with serverless technologies (K8s, RDS, Lambda, SNS, SQS, S3, BigQuery, EKS, GKE, BigTable, Azure AD, Azure B2C, API Gateway, CloudFront, Lambda at Edge).
- Skill configuring and administering different distributions of Linux (Amazon Linux, Ubuntu, Red Hat Enterprise Linux, SLES).
Experience
- 5 years minimum Experience in delivering IT infrastructure and cloud projects with multiple stakeholders and delivery teams.
- Extensive experience in technical server and Enterprise storage management.
- Practical (hands‑on) Experience with all 3 leading cloud providers (AWS, Azure, GCP).
- Practical (hands‑on) Experience with UMG primary DevOps toolsets (Chef, Terraform Enterprise, Jira, Confluence, Git, Vault, Slack).
- Practical (hands‑on) Experience with UMG primary serverless technologies (k8s, GKE, EKS, Lambda, RDS).
- Practical (hands‑on) Experience with UMG primary VM technologies (EC2, Dedicated Instances, Compute Engine).
- Practical (hands‑on) experience using scripting languages (Python, PowerShell, Golang, AWS CLI, GCP CLI, Bash).
- Practical (hands‑on) experience using AWS Linux, Ubuntu Linux, and SLES Linux.
- Practical (hands‑on) experience using Windows.
- Practical (hands‑on) experience using Kubernetes (K8s) and related toolsets (K8s, EKS, GKE, Grafana, Prometheus, Cortex).
- Other tools: Dynatrace, Azure AD, Intune, SEP, Redlock, Prisma Cloud, SAP, GoAnywhere.
Education
- BA or BS degree in an IT related field or an equivalent combination of formal education and applicable experience required.
- MCSE, AWS, GCP and UNIX certifications strongly preferred.
Job Category Universal Music Group
Cloud Ops Engineer in London employer: Dormont Manufacturing Co
At Universal Music Group, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. Our Cloud Ops Engineers benefit from a collaborative environment that encourages innovation and personal growth, with access to cutting-edge technology and diverse projects in the heart of the music industry. With a commitment to employee development and a focus on diversity, we ensure that every team member can thrive and contribute meaningfully to our mission of delivering outstanding music experiences worldwide.
StudySmarter Expert Advice🤫
We think this is how you could land Cloud Ops Engineer in London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend events, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you stand out and show that you're genuinely interested in being part of the team.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online platforms to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s time to shine.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can go a long way in leaving a positive impression. Plus, it shows your enthusiasm for the role and keeps you on their radar.
We think you need these skills to ace Cloud Ops Engineer in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Cloud Ops Engineer role. Highlight your experience with AWS, Azure, and GCP, and don’t forget to mention any relevant projects or achievements that showcase your skills in cloud technologies.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about working at Universal Music and how your skills align with the job description. Keep it engaging and personal – we want to see your personality!
Showcase Your Technical Skills:In your application, be sure to highlight your technical skills, especially around SUSE Linux, automation, and scripting. We love seeing practical examples of how you've used these skills in past roles, so don’t hold back!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Dormont Manufacturing Co
✨Know Your Cloud Stuff
Make sure you brush up on your knowledge of AWS, Azure, and GCP. Be ready to discuss specific services like EC2, S3, and IAM, and how you've used them in past projects. This will show that you're not just familiar with the platforms but can also apply your knowledge practically.
✨Show Off Your Scripting Skills
Since automation is key in CloudOps, be prepared to talk about your experience with scripting languages like Bash or Python. Bring examples of how you've used Infrastructure-as-Code tools like Terraform or Ansible to streamline processes. This will demonstrate your hands-on experience and problem-solving abilities.
✨Understand Security Principles
Security is non-negotiable in cloud environments. Familiarise yourself with security best practices and be ready to discuss how you've implemented security measures in your previous roles. This could include anything from managing permissions to using tools for vulnerability assessment.
✨Be a Team Player
Universal Music values collaboration, so highlight your experience working in teams. Share examples of how you've coordinated with different stakeholders to achieve project goals. This will show that you can work well within their CloudOps team and contribute positively to their culture.
