Client Transformation Specialist in London

Client Transformation Specialist in London

London Freelance 60000 - 80000 £ / year (est.) Home office (partial)
Dormont Manufacturing Co

At a Glance

  • Tasks: Lead workshops, design operating models, and manage high-stakes client engagements.
  • Company: Malt, Europe's leading freelance marketplace with a diverse and inclusive culture.
  • Benefits: 30 days annual leave, stock options, remote work, and free books for career growth.
  • Other info: Dynamic environment with opportunities for personal and professional growth.
  • Why this job: Shape the future of work while collaborating with top-tier clients and innovative teams.
  • Qualifications: Experience in management consulting or enterprise transformation; strong strategic and financial modelling skills.

The predicted salary is between 60000 - 80000 £ per year.

Discover our galaxy. Join the Future of Work! Malt is Europe’s leading freelance marketplace, connecting over 850,000 talented freelancers with 90,000+ companies. Founded in 2013, we’re transforming how work gets done through our tech-powered, human‑centered platform.

What makes us different:

  • A diverse team of 600 Malters across 6 European countries
  • A culture that champions equality (50% of our Comex are women) and inclusive growth
  • Backed by top investors including ISAI, Serena Capital, Eurazeo Growth, Goldman Sachs, and BPI
  • A mission to give everyone the freedom to work differently

Ready to help shape the future of work? Your next chapter starts here!

In support of our Account Leads, you will manage high‑stakes advisory engagements with top‑tier prospects and clients. Your goal is to position Malt as a core strategic partner within their workforce ecosystem. You will design innovative operating models, articulate clear ROI, and leverage ecosystem partnerships to help secure profitable and scalable Master Service Agreements (MSAs).

About the Role:

  • Discovery & Architecture: Lead intensive workshops with prospects to map their current procurement/HR landscapes and design a future‑state “Operating Model” that integrates Malt seamlessly.
  • Business Case & ROI: Build sophisticated financial models to quantify the tangible value and efficiency gains of our solution for executive stakeholders.
  • RFP Leadership: Own the implementation methodology and solution narrative for major RFPs, ensuring our strategic value proposition is front and center.
  • Pilot Design: Scope and define strategic pilots, establishing the KPIs necessary to move from initial trial to full‑scale enterprise deployment.
  • Strategic Advisory: Act as a consultant for our top clients, running Freelancer Maturity Assessments and designing comprehensive Change Management workshops.
  • Methodology Creation: Turn your “on‑the‑ground” client work into repeatable IP. You will build the frameworks, templates, and “packaged offers” that the rest of the team will use to scale.
  • Thought Leadership: Partner with the Marketing team to produce white papers and case studies that define Malt’s voice in the enterprise space.

Requirements:

  • Significant experience in Management Consulting, Strategic Account Management, or Enterprise Transformation (SaaS or HR‑Tech preferred)
  • Proven ability to redesign complex enterprise operating models and influence C‑level strategy
  • Proficiency in crafting executive narratives and financial models that drive deal conviction
  • Experience designing scalable models with Managed Service Providers (MSP) and Vendor Management Systems (VMS)
  • Strong skills in supporting strategic negotiations and aligning cross‑functional teams (Legal, Finance, Product)
  • Demonstrated success leading complex pilots, workshops, and multi‑country transformation programs
  • Fluent in English. Proficiency in French, German, Spanish, or Dutch is a plus
  • High willingness to travel for client/partner meetings and industry events

Malt is the perfect space to thrive personally and professionally.

Onboarding: Before easing into your new role, you’ll spend your first week learning about our culture, products, and services with other onboardees at our office in Paris.

Annual leave: 30 days/year

Sabbatical: 1 month paid sabbatical once you’ve been with Malt for 3 years

Bonus scheme: For certain positions such as sales, there will be an opportunity to earn a bonus based on your performance!

Stock options: Every Malter is entitled to stock options

Free books: If you’re interested in learning more about any topic relevant to your career, just tell us the books you’d like to read, and we’ll order them for you—without any questions asked or approval processes to follow.

Remote work: Hybrid remote policy

Private health insurance: Rewarded for healthy living by our UK provider Vitality

Cycle to work scheme: Save on a bike and equipment

Season ticket loan: Save on public transport

Pension: Malt contributes 5% through Aviva

Dog friendly office: In the heart of London!

At Malt, we are committed to fostering an inclusive and diverse workplace. We recruit based on skills, experience, and potential, without any form of discrimination related to age, gender, sexual orientation, ethnicity, religion, or disability. Our mission is to create a work environment where everyone feels valued, respected, and safe to thrive.

Your profile may be subject to background screening. For more information see our candidate privacy policy.

Client Transformation Specialist in London employer: Dormont Manufacturing Co

Malt is an exceptional employer that champions a culture of equality and inclusive growth, making it a vibrant place to work for a Client Transformation Specialist. With a commitment to personal and professional development, employees enjoy generous benefits such as 30 days of annual leave, a paid sabbatical after three years, and opportunities for stock options. Located in the heart of London, Malt offers a hybrid remote work policy, a dog-friendly office, and a supportive environment that empowers individuals to thrive while shaping the future of work.

Dormont Manufacturing Co

Contact Details:

Dormont Manufacturing Co Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Client Transformation Specialist in London

Maximise your Online Presence

As a freelance management consultant, your personal brand is key! Revamp your LinkedIn profile by sharing insights on industry trends and case studies. Regularly post about your latest projects or findings to showcase your expertise; trust us, potential clients love seeing your knowledge in action!

Leverage Professional Networks

Get involved with consulting communities, both online and offline. Join platforms like Consulting.com or go to local meetups and conferences in your area. These are gold mines for networking and can lead to referrals, which are super important in our freelance world!

Showcase Your Work with a Portfolio

Create an online portfolio highlighting your previous projects, methodologies, and the impact of your consultancy work. This live demonstration of your skills can make all the difference when clients are deciding between you and someone else—make it easy for them to see why you’re the right fit!

Reach Out to Prospective Clients Directly

Don’t wait for clients to come to you! Proactively reach out to companies that interest you, suggesting how your consultancy could solve their specific challenges. Tailor your pitch to show you understand their business and pain points—it's all about showing value before even landing the gig!

We think you need these skills to ace Client Transformation Specialist in London

Management Consulting
Strategic Account Management
Enterprise Transformation
Operating Model Design
Financial Modelling
RFP Leadership
Pilot Design

Some tips for your application 🫡

Showcase Your Problem-Solving Skills:In a freelance management consulting role, you’ll need to demonstrate your problem-solving skills upfront. Make sure your CV includes examples of how you've tackled complex issues in past projects or roles. Highlight any specific methodologies you’ve used, like SWOT analysis or root cause analysis, to impress Dormont Manufacturing Co.

Craft a Compelling Project Portfolio:As a freelancer, your portfolio is your best asset. Include case studies of previous consulting projects that clearly outline the challenges faced, your approach, and the outcomes achieved. This will help potential clients, like Dormont Manufacturing Co, see your impact and how you can add value to their team.

Personalise Your Proposal:When applying to Dormont Manufacturing Co, tailor your proposal specifically to their needs. Reference their company goals or current challenges, and outline how your skills and experiences align with what they're looking for. This shows that you're not just sending out generic applications but are genuinely interested in working with them.

Highlight Your Availability and Rates:Being freelance means flexibility is key! Be upfront about your availability for projects and what your rates are based on your expertise. Dormont Manufacturing Co will appreciate a clear understanding of your working style and how we can collaborate effectively.

How to prepare for a job interview at Dormont Manufacturing Co

Show Off Your Analytical Superpowers

As a freelance management consultant, you'll be expected to tackle complex problems on the fly. Make sure you’re ready to flex those analytical muscles by preparing for case study questions. Tackle real-world scenarios similar to those you might face at Dormont Manufacturing Co, illustrating your thought process and giving structured responses.

Pitch Your Unique Value Proposition

In the freelance scene, it's all about making yourself stand out. Be ready to articulate what sets you apart from the competition. Consider how your previous projects align with what Dormont Manufacturing Co values and how your specific skills can contribute directly to their needs.

Familiarise Yourself with Key Tools

Consultants often rely on certain tools to analyse data and generate insights. Get comfortable with software like Excel for data analysis, and if possible, brush up on any specific tools mentioned in the job description that Dormont Manufacturing Co uses. This can give you an edge during technical discussions.

Demonstrate Client Management Experience

Freelancing is not just about numbers; it’s also about relationships. Be prepared to discuss your past experiences with clients, particularly how you manage their expectations and deliver results. These examples will highlight your capability to navigate client consultations effectively and reinforce your suitability for the role with Dormont Manufacturing Co.