At a Glance
- Tasks: Lead the tech vision and strategy for Cloud9, driving innovation in secure voice solutions.
- Company: Join Symphony, an AI-powered tech company transforming communication for the global trading community.
- Benefits: Competitive salary, bonus plan, and flexible benefits tailored to your needs.
- Other info: Diverse and inclusive workplace with opportunities for personal and professional growth.
- Why this job: Be a key player in shaping the future of secure trading technology and make a real impact.
- Qualifications: 20+ years in tech, with strong leadership in B2B SaaS or fintech environments.
The predicted salary is between 120000 - 150000 £ per year.
About us
Symphony is an AI-powered communication and technology company fueled by interconnected platforms: messaging, voice, directory and analytics. Our end-to-end encrypted technologies enable over 1,400 institutions to accelerate AI impact, prioritize data security, navigate complex regulatory compliance and optimize business interactions.
Role Description
The Chief Technology Officer, Cloud9 (CTO) is a highly strategic and technical leader responsible for defining and executing the technology vision, product architecture, engineering strategy, security framework, and innovation roadmap for Cloud9 Trader Voice. Cloud9 Trader Voice is Symphony’s cloud-native, full-featured turret replacement that delivers secure, resilient voice and collaboration solutions for the global trading community connecting 20k users across 900 firms.
This critical leadership role leads a global team of highly skilled employees and is accountable for building and scaling a world-class technology organization that delivers secure, resilient, low-latency, and highly available voice and collaboration solutions for financial markets participants. The CTO will align technology investments with commercial goals, product roadmap, regulatory requirements, and customer needs, acting as a bridge between technical execution, commercial strategy and clients. Serving as a key member of the operating leadership team, the CTO will be a trusted advisor to Symphony’s CEO, COO, CIO, and executive team on technology strategy, cyber risk, infrastructure resilience, and investment planning.
Key Responsibilities
- Leadership & Strategy
- Define and communicate the long-term technology vision and roadmap for the Cloud9 platform, aligned with company strategy and growth objectives.
- Partner with the Cloud9 Head of Product and Cloud9 Head of Sales to align technical goals and execution with business objectives.
- Identify and direct technical innovations that create new market opportunities.
- Technical Transformation
- Lead the overall technical strategy towards modern user interface design and deployment technologies.
- Provide strong technical guidance to meet stringent availability and security requirements.
- Own and evolve the technical roadmap in tight collaboration with the architecture and infrastructure teams.
- Mandate and execute an AI-centric augmented engineering strategy to modernize aging code, automate quality assurance, and minimize technical debt.
- Engineering & Delivery Excellence
- Lead global software engineering, architecture, DevOps, QA, and technical operations teams.
- Provide technical guidance to maintain high system availability and functionality for this mission critical product.
- Implement AI-powered automated test systems to guarantee the accuracy and reliability of mission-critical voice trading interactions.
- Maintain and enhance modern software development practices (CI/CD, agile delivery, observability, and release governance).
- Monitor, measure and improve engineering velocity, quality, predictability, and time-to-market.
- Reliability, Security & Risk Management
- In close partnership with CISO, own Cloud9 cybersecurity strategy, secure development lifecycle, and incident response readiness.
- Ensure platform resilience, disaster recovery, business continuity, and high-availability architecture.
- Maintain compliance with applicable regulatory, privacy, and data retention obligations relevant to financial markets customers.
- Own leadership response during major incidents and customer-impacting events.
- Engineering Leadership & Talent
- Act as the bridge across global engineering sites.
- Recruit, mentor, and lead high-performing engineering teams while implementing scalable development practices.
- Lead organizational design, succession planning, and talent development across technology functions.
- Customer & Market Leadership
- Engage directly with strategic customers, regulators, partners, and prospects as the senior technology representative.
- Monitor competitor capabilities and market trends to inform roadmap priorities.
Required Qualifications
- 20+ years experience in technology/engineering, including 10+ years in engineering management leading multiple global functions.
- Proven success as a CTO, VP Engineering, or senior technology leader in a B2B SaaS, fintech, communications, or regulated technology environment.
- Must have trading floor systems experience, demonstrated deployments, and global experience in capital markets.
- Proven success in leading large-scale architectural transformations.
- Strong track record delivering mission-critical, high-availability platforms with demanding uptime and performance requirements.
- Experience with complex systems spanning cloud based operations, deployed hardware and remote management.
- Extensive experience with Linux/Windows production workloads and deep knowledge of cloud technology.
- Strong commercial acumen with experience aligning product and technology investments to revenue growth.
- Exceptional communication skills and experience presenting to Boards, investors, enterprise customers, and senior stakeholders.
Education
- Bachelor’s or Master’s Degree in Computer Science or related engineering field.
Preferred Experience
- Knowledge of realtime communications, media and voice systems, recording, surveillance, or unified communications platforms.
- Experience with acquisitions, post-merger integration, or international expansion.
- Familiarity with AI/ML use cases in workflow automation, analytics, or customer experience.
Compensation
- Competitive salary
- Bonus Plan
- Benefits and Perks
- Regional specific competitive benefits
- Build your own Benefits (BYOB) perk
- Local events, team building, and development opportunities
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Chief Technology Officer, Cloud9 in London employer: Dormont Manufacturing Co
At Symphony, we pride ourselves on being an exceptional employer that fosters a culture of innovation and collaboration. As the Chief Technology Officer for Cloud9, you will lead a talented global team in a dynamic environment that prioritises employee growth and development, offering competitive benefits and unique perks tailored to your needs. Join us in shaping the future of secure communication technology while enjoying a supportive workplace that values diversity and encourages meaningful contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Chief Technology Officer, Cloud9 in London
✨Join Local Tech Meetups
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✨Contribute to Open Source Projects
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We think you need these skills to ace Chief Technology Officer, Cloud9 in London
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Dormont Manufacturing Co.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Dormont Manufacturing Co and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Dormont Manufacturing Co
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Dormont Manufacturing Co uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
