At a Glance
- Tasks: Transform customer experiences using CCaaS and AI technologies for top clients.
- Company: Join Accenture, a leader in innovative consulting and technology solutions.
- Benefits: Enjoy competitive pay, flexible working options, and opportunities for growth.
- Other info: Collaborate with global teams in a dynamic and supportive environment.
- Why this job: Shape the future of customer service while working with cutting-edge AI solutions.
- Qualifications: Experience in customer experience design and familiarity with CCaaS platforms.
The predicted salary is between 80000 - 100000 £ per year.
Accenture is seeking a Customer Experience & Contact Platform Consultant to join our Service team in London, Manchester or Edinburgh. You will work in a multi-disciplinary setting, delivering CCaaS and AI-focused transformations for leading clients, shaping customer journeys and service platforms.
You will contribute hands-on design and build across major CCaaS platforms, integrate with AI services, collaborate with global teams, and stay ahead of trends in GenAI and experience design.
CCaaS & AI Experience Consultant in London employer: Dormont Manufacturing Co
Dormont Manufacturing Co is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration. With a strong commitment to employee growth, the company provides extensive training opportunities and a comprehensive benefits package, all while supporting a flexible hybrid work model that enhances work-life balance. Join us in shaping the future of lottery solutions in a role that promises meaningful impact and professional development.
