Associate Manager, Workplace Experience in London

Associate Manager, Workplace Experience in London

London Full-Time 55000 - 65000 £ / year (est.) Home office (partial)
Dormont Manufacturing Co

At a Glance

  • Tasks: Lead and enhance the employee experience across global offices, ensuring operational excellence.
  • Company: Join Snyk, a forward-thinking tech company focused on creating inspiring workplaces.
  • Benefits: Enjoy flexible working hours, generous vacation, health benefits, and professional development opportunities.
  • Other info: Diverse and inclusive environment with excellent career growth potential.
  • Why this job: Shape the future of workplace culture and make a real impact on employee experiences.
  • Qualifications: 5+ years in workplace experience and 2+ years in people management required.

The predicted salary is between 55000 - 65000 £ per year.

Location: Global | Hybrid in our London Office

At Snyk, we know that great workplaces don’t happen by accident — they’re intentionally designed, carefully managed, and constantly evolving. We’re looking for an Associate Manager, Workplace Experience to lead and elevate the day‑to‑day employee experience across our global offices. This role partners closely with our Senior Lead, Global Real Estate & Facilities to ensure our spaces are not only operationally excellent, but inspiring, efficient, and reflective of our culture.

If you thrive at the intersection of hospitality, operations, and leadership — and love turning physical spaces into performance environments — this role is for you.

What You’ll Do

  • Global Workplace Experience Delivery
    • You’ll drive consistency and excellence across our global offices, ensuring every location delivers a high-quality, seamless experience.
    • Oversee day-to-day workplace operations across regions.
    • Ensure offices enable collaboration, deep work, and hybrid flexibility.
    • Maintain a consistent experience aligned with Snyk’s culture and brand.
    • Optimize workplace processes, feedback loops, and service standards (including leveraging AI where appropriate).
    • Act as escalation point for complex workplace issues.
  • Team Leadership: Global Workplace Experience Coordinators
    • You will directly manage and develop Workplace Experience Coordinators globally.
    • Coach, develop, and set performance expectations.
    • Establish clear service standards and playbooks.
    • Drive accountability and operational consistency across sites.
    • Foster a high-energy, hospitality-driven team culture.
    • Identify training and growth opportunities.
  • Partnership with Real Estate & Facilities
    • In close partnership with the Senior Lead, Global Real Estate & Facilities, you will:
    • Support lease transitions, expansions, and site changes from an experience lens.
    • Ensure operational readiness for new or renovated spaces.
    • Align workplace delivery with portfolio strategy.
    • Provide on-the-ground insights that inform long‑range planning.
    • Partner with Procurement, IT, and People on vendor coordination and workplace tech.
  • Budget & Vendor Oversight
    • You’ll help steward workplace budgets responsibly while elevating experience.
    • Track site-level workplace spend.
    • Partner on forecasting and budget inputs.
    • Manage vendor relationships and performance.
    • Identify efficiencies without compromising quality.
  • Stakeholder Engagement
    • This is a highly collaborative role requiring strong communication and prioritization skills.
    • You’ll partner with:
    • People (employee experience & growth planning).
    • IT (workplace technology & support).
    • Finance (budget alignment).
    • Legal (site compliance & policies).
    • Regional leaders (local needs & scaling plans).

What You Bring

  • 5+ years of experience in workplace experience, facilities, hospitality, or office operations within a multi-region organization.
  • 2+ years of people management experience.
  • Strong stakeholder management and communication skills.
  • Experience managing vendors and service delivery standards.
  • Ability to prioritize across a global footprint.
  • Understanding of hybrid workplace strategy and modern office environments.

You are:

  • Highly accountable and proactive.
  • Calm under pressure.
  • Structured yet adaptable.
  • Passionate about culture and employee experience.
  • Energized by leading teams and building consistency at scale.

Why This Role Matters

As we scale, the workplace becomes a strategic enabler of collaboration, belonging, and performance. You’ll help shape how our teams experience work across the globe — ensuring our spaces are welcoming, operationally sound, and aligned with where we’re headed. If you’re ready to lead a global workplace experience team and help power performance through environment, culture, and execution — we’d love to hear from you.

We care deeply about the warm, inclusive environment we’ve created and we value diversity – we welcome applications from those typically underrepresented in tech. If you like the sound of this role but are not totally sure whether you’re the right person, do apply anyway!

About Snyk

Snyk is committed to creating an inclusive and engaging environment where our employees can thrive as we rally behind our common mission to make the digital world a safer place. From Snyk employee resource groups, to global benefits that help our employees prioritize their health, wellness, financial security, and a work/life blend, we aim to support our employees along their entire journeys here at Snyk.

Benefits & Programs

  • Prioritize health, wellness, financial security, and life balance with programs tailored to your location and role.
  • Flexible working hours, work-from home allowances, in‑office perks, and time off for learning and self‑development.
  • Generous vacation and wellness time off, country‑specific holidays, and 100% paid parental leave for all caregivers.
  • Health benefits, employee assistance plans, and annual wellness allowance.
  • Country‑specific life insurance, disability benefits, and retirement/pension programs, plus mobile phone and education allowances.

Associate Manager, Workplace Experience in London employer: Dormont Manufacturing Co

At Snyk, we pride ourselves on fostering a vibrant and inclusive workplace culture that prioritises employee well-being and growth. As an Associate Manager in our London office, you'll benefit from flexible working arrangements, generous vacation policies, and a commitment to professional development, all while playing a pivotal role in shaping the employee experience across our global offices. Join us in creating inspiring environments that reflect our values and drive collaboration, making Snyk an exceptional place to work.

Dormont Manufacturing Co

Contact Details:

Dormont Manufacturing Co Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Associate Manager, Workplace Experience in London

Tip Number 1

Network like a pro! Reach out to current employees at Snyk or in similar roles on LinkedIn. Ask them about their experiences and any tips they might have for the interview process. It’s all about making connections!

Tip Number 2

Prepare for your interview by researching Snyk's culture and values. Think about how your experience aligns with their mission to create a welcoming workplace. Show them you’re not just a fit for the role, but for the company too!

Tip Number 3

Practice makes perfect! Get a friend to do mock interviews with you. Focus on articulating your past experiences in workplace management and how you can elevate employee experiences. Confidence is key!

Tip Number 4

Don’t forget to follow up after your interview! A simple thank-you email can go a long way. Mention something specific from your conversation to remind them of your enthusiasm for the role and the company.

We think you need these skills to ace Associate Manager, Workplace Experience in London

Workplace Experience Management
Facilities Management
Hospitality Skills
Team Leadership
Stakeholder Management
Communication Skills
Vendor Management

Some tips for your application 🫡

Show Your Passion:When writing your application, let your enthusiasm for workplace experience shine through. We want to see how much you care about creating inspiring environments that reflect our culture.

Tailor Your Experience:Make sure to highlight your relevant experience in workplace operations and team management. We’re looking for specific examples that demonstrate your ability to lead and elevate employee experiences across multiple locations.

Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your skills and achievements, as we appreciate clarity and directness in communication.

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.

How to prepare for a job interview at Dormont Manufacturing Co

Know the Company Culture

Before your interview, dive deep into Snyk's culture and values. Understand how they prioritise employee experience and workplace design. This will help you align your answers with their mission and show that you're genuinely interested in contributing to their environment.

Showcase Your Leadership Skills

As an Associate Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on coaching, setting performance expectations, and fostering a positive team culture. Be ready to discuss how you can bring that energy to Snyk.

Prepare for Scenario Questions

Expect questions about handling complex workplace issues or optimising processes. Think of specific scenarios from your previous roles where you demonstrated problem-solving skills and adaptability. This will showcase your ability to think on your feet and manage challenges effectively.

Ask Insightful Questions

At the end of the interview, have a few thoughtful questions ready. Inquire about their current workplace initiatives or how they measure employee satisfaction. This not only shows your interest but also gives you insight into how you can contribute to their goals.