Account Solutions Consultant, Customer Experience Orchestration in London

Account Solutions Consultant, Customer Experience Orchestration in London

London Full-Time 60000 - 80000 £ / year (est.) No working from home possible
Dormont Manufacturing Co

At a Glance

  • Tasks: Act as a trusted advisor, helping innovative companies optimise their digital strategies with Adobe solutions.
  • Company: Join Adobe, a leader in digital marketing and technology.
  • Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
  • Other info: Dynamic environment with opportunities to lead customer workshops and collaborate with senior stakeholders.
  • Why this job: Make a real impact by driving digital transformation for top brands.
  • Qualifications: Strong tech understanding, exceptional presentation skills, and experience in digital marketing.

The predicted salary is between 60000 - 80000 £ per year.

The Opportunity: We are searching for a Senior Solutions Consultant to join our team and look after strategic enterprise accounts.

What you'll do: As a Senior Solution Consultant, you'll act as a trusted advisor to our customers – the world's most innovative companies. You will understand their business landscape and objectives and demonstrate the value of Adobe solutions and how they optimise and support their digital strategies and solve their most important business challenges. You'll provide customers with advice on digital change, helping them to exploit the Adobe Experience Cloud to strengthen their brand and grow their business and look for the value between Adobe Creative and Document Cloud. As a core member of the Pre‐Sales team, you'll collaborate with and support our Sales organisation and work closely with our wider Technical, Consulting and Customer Success teams.

What you need to succeed:

  • A strong understanding of technology and how this can drive digital transformation
  • A strong understanding of digital marketing and emerging trends like agentic AI
  • Ability to identify the critical business issues that customers are facing and provide solution approaches
  • Exceptional presentation skills, conversational skills and experience as a trusted advisor
  • Proven ability to partner with senior client stakeholders (e.g., CMO, CIO, VP level) to uncover strategic business objectives and align technical solutions to those goals
  • Expertise in leading complex, large sales plays from discovery through to tech win, acting as the technical authority
  • Experienced in building and communicating use cases and value propositions
  • Strong demonstration and value‐selling experience
  • Crafting end‐to‐end user experiences, using innovative ways to combine content, web journey, personalised experiences and marketing automation
  • Self‐motivated with a strong aim to succeed in a highly dynamic environment
  • Ability to multi‐task in a fast‐paced environment
  • Maintain an understanding of competitors, especially strengths and weaknesses of competitor solutions
  • Develop and maintain an authoritative understanding of digital technologies and marketing trends
  • Provide creative and strategic content/input as part of the RFP or proposal process, presentations and client case studies
  • Participate and lead in customer workshops, presentations and other working sessions as required

Requirements:

  • Ability to conduct and lead customer workshops
  • A good understanding of digital technologies in general e.g. web, mobile, CRM, etc.
  • Must be self‐managed, adaptable and dedicated to customer success
  • Experience in a technical pre‐sales, consulting, specific industry or digital marketing environment
  • Experience with marketing or ad technology e.g. analytics, personalisation, web content management, digital asset management, email, DMPs, CDPs, DSPs, ad servers, etc.
  • Exceptional interpersonal, written, presentation and communication skills

Account Solutions Consultant, Customer Experience Orchestration in London employer: Dormont Manufacturing Co

Adobe is an exceptional employer that fosters a dynamic and inclusive work culture, where innovation thrives and employees are empowered to drive digital transformation for some of the world's most innovative companies. With a strong focus on employee growth, Adobe offers extensive training and development opportunities, ensuring that team members can enhance their skills and advance their careers while working in a collaborative environment that values creativity and strategic thinking.

Dormont Manufacturing Co

Contact Details:

Dormont Manufacturing Co Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Account Solutions Consultant, Customer Experience Orchestration in London

Tip Number 1

Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.

Tip Number 2

Show off your skills! Prepare a portfolio or case studies that highlight your achievements and how you’ve solved problems for clients. This will make you stand out as a trusted advisor.

Tip Number 3

Practice makes perfect! Get comfortable with presenting your ideas. Whether it’s a mock interview or a casual chat with friends, the more you practice, the more confident you’ll be.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace Account Solutions Consultant, Customer Experience Orchestration in London

Digital Transformation
Digital Marketing
Emerging Trends (e.g., Agentic AI)
Presentation Skills
Conversational Skills
Stakeholder Engagement
Sales Strategy

Some tips for your application 🫡

Know Your Audience:Before you start writing, take a moment to understand who you're addressing. Tailor your application to resonate with the values and goals of the company. Show us that you get what we're about!

Showcase Your Skills:Highlight your relevant experience and skills that align with the job description. Use specific examples to demonstrate how you've tackled similar challenges in the past. We love seeing real-world applications of your expertise!

Be Authentic:Let your personality shine through in your writing. We want to know the real you, so don’t be afraid to express your passion for the role and the industry. Authenticity goes a long way in making a memorable impression!

Follow Up:After submitting your application, don’t hesitate to follow up if you haven’t heard back. It shows initiative and enthusiasm for the position. Plus, it keeps you on our radar as we review applications!

How to prepare for a job interview at Dormont Manufacturing Co

Know Your Tech Inside Out

Make sure you have a solid grasp of the technology landscape, especially around digital transformation and Adobe solutions. Brush up on how these tools can solve business challenges and drive value for clients. This knowledge will help you position yourself as a trusted advisor during the interview.

Master the Art of Storytelling

Prepare to share compelling use cases and success stories that highlight your experience in leading complex sales plays. Use specific examples that demonstrate your ability to align technical solutions with strategic business objectives. This will showcase your expertise and presentation skills.

Engage with Current Trends

Stay updated on emerging trends like agentic AI and digital marketing innovations. Be ready to discuss how these trends impact customer experiences and how you can leverage them to benefit potential clients. This shows your proactive approach and understanding of the industry.

Practice Your Interpersonal Skills

Since you'll be working closely with senior stakeholders, practice your conversational and interpersonal skills. Conduct mock interviews or role-play scenarios where you engage with CMO or CIO-level personas. This will help you feel more comfortable and confident during the actual interview.