At a Glance
- Tasks: Lead customer governance meetings and manage global multi-product requests.
- Company: Cytiva, part of Danaher, innovating in life sciences and biotechnology.
- Benefits: Competitive salary, travel opportunities, and a culture of belonging.
- Other info: Join a dynamic team focused on impactful science and technology.
- Why this job: Make a real difference in human health while developing your career.
- Qualifications: 5+ years in program management, ideally in biotech or life sciences.
The predicted salary is between 60000 - 80000 £ per year.
Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics, and biotechnology? At Cytiva, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.
Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life‑saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies. At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. Take your next step to an altogether life‑changing career. Learn about the Danaher Business System which makes everything possible.
The Global Strategic Account Manager (GSAM) partners closely with Global Strategic Account Directors (GSADs) to translate account strategies into flawless execution. Acting as the operational right hand to the GSADs, this role ensures seamless delivery of customer‑facing interactions—including Quarterly Business Reviews, Executive Relationship Meetings, Sales & Operations Planning forums, and global multi‑product requests for quotation. By driving governance, orchestrating complex cross‑functional initiatives, and ensuring a differentiated GSA customer experience across all touchpoints, the GSAM strengthens strategic partnerships and supports long‑term growth.
This role is deliberately designed as a development pathway toward future account leadership roles, building the strategic, governance, and executional capabilities required to progress into Global Strategic Account Director positions. This position is part of the Global Strategic Accounts team, located on site.
What you will do:
- Lead preparation and coordination of customer governance meetings with GSADs and internal stakeholders, including QBRs, ERMs, and S&OP forums.
- Manage and track global multi‑product RFQs, ensuring timely, accurate, and competitive responses aligned with strategic account objectives.
- Coordinate and execute account initiatives defined by GSADs, ensuring deliverables, timelines, and responsibilities are clearly tracked.
- Drive cross‑functional collaboration across regions and functions to deliver differentiated customer experiences and strategic outcomes.
- Monitor progress across multiple parallel initiatives, highlighting risks or issues and driving timely resolution.
- Support governance and reporting by preparing materials, consolidating updates, and ensuring alignment with account governance structures.
Who you are:
- A collaborative, highly organized professional with 5+ years of experience in program, project, or portfolio management, ideally within the biotechnology, life sciences, or biopharmaceutical industry.
- Experienced in customer governance (QBRs, ERMs, S&OP) and driving execution that strengthens global strategic account partnerships.
- Proficient in program management methodologies (e.g., MSP, Agile, Six Sigma) and tools; adept at managing multiple priorities with strong attention to detail.
- Bachelor’s degree in Life Sciences, Business, or a related field.
Travel Requirements:
Ability to travel globally up to 15%, including overnight travel.
It would be a plus if you also possess:
- Experience working with large global customers in a commercial or program management capacity.
- Prior exposure to account management within a global, matrixed organization.
Join our winning team today. Together, we’ll accelerate the real‑life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
Global Strategic Account Manager in Little Chalfont employer: Dormont Manufacturing Co
Cytiva, a part of Danaher, is an exceptional employer that fosters a culture of belonging and innovation within the life sciences sector. Employees are empowered to grow through continuous improvement initiatives and have the opportunity to work on meaningful projects that directly impact human health. With a commitment to employee development and a collaborative work environment, Cytiva offers a unique chance to thrive in a role that not only enhances personal career trajectories but also contributes to life-saving advancements in biotechnology.
StudySmarter Expert Advice🤫
We think this is how you could land Global Strategic Account Manager in Little Chalfont
✨Get Involved in Local Research Communities
Tap into local biotechnology meetups and research forums. These are great places to mingle with industry professionals, share your passion, and even discover unadvertised job openings. It's all about getting your face known in the field!
✨Leverage University Alumni Networks
If you're a recent grad, don’t underestimate the power of your university’s alumni network! Reach out to alumni working in biotechnology to gather tips about job openings at companies like Dormont Manufacturing Co. You'd be surprised how willing people are to help out a fellow grad!
✨Show Off Your Projects
Curate a portfolio showcasing any research projects or internships you've completed in biotechnology. This tangible evidence of your skills can really impress employers when you chat with them at networking events or interviews. It's about making that killer first impression!
✨Stay Up-to-Date with Industry Trends
Biotech is a fast-paced field, so keeping yourself updated with the latest advancements is crucial. Attend industry conferences, webinars, or workshops to broaden your knowledge and meet potential employers. Plus, it’ll give you fantastic talking points for your interviews at places like Dormont Manufacturing Co!
We think you need these skills to ace Global Strategic Account Manager in Little Chalfont
Some tips for your application 🫡
Show Off Your Lab Skills:In the biotechnology field, it's super important to highlight your lab experience in your CV. Be sure to mention specific techniques or instruments you've mastered (think PCR, gel electrophoresis, etc.) and any relevant projects you've worked on. This will show Dormont Manufacturing Co that you have the hands-on skills they need.
Tailor Your Technical Skills:Make sure to emphasise your technical skills, especially those relevant to the biotechnology sector. Include any software tools or programming languages you've used, like R or Python for data analysis, which could be key for this role at Dormont Manufacturing Co.
Craft a Compelling Cover Letter:Since this is a full-time role, your cover letter should reflect not only your passion for biotechnology but also your long-term career ambitions. Share why you're excited about the work that Dormont Manufacturing Co does and how you envision contributing to their goals. This shows that you’re not just looking for any job, but you're genuinely invested in this opportunity.
Include Your Papers and Projects:If you've published any papers or contributed to significant projects, mention them! These documents can boost your application and provide tangible evidence of your expertise in the biotechnology field. Don’t forget to link to any relevant publications or project summaries—this can set you apart from other candidates.
How to prepare for a job interview at Dormont Manufacturing Co
✨Brush Up on Lab Techniques
Since you're eyeing a full-time gig in biotechnology, make sure you're well-versed in the lab techniques relevant to the role. Be ready to talk about PCR, CRISPR, or any specific methods mentioned in the job description at Dormont Manufacturing Co. You might even be asked to demonstrate your understanding of these processes.
✨Know Your Bioinformatics Tools
Get comfortable with bioinformatics tools that are commonly used in the industry, like BLAST or Bioconductor. These are key in biotechnology, and having hands-on experience or at least familiarity can set you apart. Prepare to discuss any relevant projects you've worked on, especially if they involved data analysis or genomic research.
✨Show Your Teamwork Skills
Biotech often involves collaboration across multiple disciplines. Be ready to share stories that highlight your teamwork and communication skills, especially in research projects. Think about working with different teams at university or any internships – this is where you can show how well you fit into Dormont Manufacturing Co's culture.
✨Research Recent Biotech Innovations
Stay updated on the latest trends and breakthroughs in biotechnology. Knowing what's happening in the field can help you engage in more meaningful discussions during your interview. Bring up recent articles or advancements that excite you, especially those related to the work being done at Dormont Manufacturing Co. This shows your passion for the industry!
