Senior Claims Handler (Liability & Construction / Complex Claims) in Leeds

Make your mark where it really matters! Do you thrive on complex claims and want to be part of a business that genuinely puts people first? Are you experienced in Professional Indemnity, Cyber, Management Liability or Construction claims and ready to take the next step in your career? At Markel, we don’t just handle claims — we give our clients the confidence to move forward.

As our business continues to grow, we’re looking for a Senior Claims Handler to join our Liability & Construction Claims Team in Leeds.

Why Markel? At Markel, you’ll find more than a job — you’ll find a community of optimists, problem‑solvers and specialists who challenge each other to be better every day. We believe that when people are empowered to realise their potential, exceptional things happen — for our customers and for each other. We win together. We think further. We strive for better.

The opportunity: This is a fantastic opportunity to join a high‑performing, collaborative claims function at an exciting stage of growth. You’ll manage a varied and technically interesting caseload, work closely with underwriters and brokers, and play a key role in delivering a market‑leading claims service.

What we offer:

• Hybrid working (4 days office / 1 day home)
• Competitive salary
• Generous annual bonus
• Excellent benefits package
• Clear development and progression opportunities

What you’ll be doing: As a Senior Claims Handler, you’ll take full ownership of your claims from notification through to settlement, ensuring outcomes that are fair, commercial and aligned with Markel’s values.

• Handle a diverse caseload with a focus on Professional Indemnity, Cyber and Management Liability, alongside Employers’ and Public Liability
• Apply detailed policy wording knowledge to deliver confident, well‑reasoned claims decisions
• Proactively manage workloads, prioritising effectively and meeting deadlines
• Build and maintain strong relationships with brokers and key partners
• Collaborate closely with underwriting and contribute to team projects and initiatives
• Play an active role in maintaining Markel’s reputation for technical excellence and service quality

What we’re looking for: We’re looking for a confident, commercially minded claims professional who enjoys working autonomously while being part of a supportive team. You’ll bring:

• Experience handling Professional Indemnity, Cyber or Management Liability claims
• A legal qualification or strong claims experience, with CII study completed or a desire to pursue it
• Excellent written and verbal communication skills
• Strong organisational and time‑management abilities
• Solid Microsoft Office skills and the ability to quickly learn in‑house systems

What’s in it for you:

• A great starting salary plus generous annual bonus & strong benefits package
• 25 days paid holiday plus Bank Holidays, with the opportunity to buy / sell extra leave
• Fantastic company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan as well as other great benefits on offer
• There are countless opportunities to learn new skills and develop in your career, and we can provide the support needed to do just that!

Are you ready to play your part? Choose ‘Apply Now’ to fill out our short application, so that we can find out more about you.

Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful. Please contact us via email at rec@markel.com or call us at 0161 507 5827 to request any accommodations that may be needed. This includes any alternative formats of any documents or information on how to apply offline.