Claims Technician in Leeds

Be the calm voice claimants rely on to get their lives back on track.

Job Location: Northern England

Job Type: Permanent

Remuneration: Competitive salary taking into account skills, experience and qualifications

As a Claims Technician in our Agriculture and Rural Network (ARN) team, you will manage claims from the initial report through to settlement. You will take ownership of each claim, making decisions and working closely with suppliers, contractors, and other stakeholders to find the best outcome for the customer.

You will benefit from access to advanced digital tools, including video technology, which will help you assess properties remotely and collaborate with suppliers during the claims process.

Your main responsibilities will include:

• Being the single point of contact for customers and suppliers
• Managing claims and related information
• Overseeing supplier projects
• Controlling costs and payments

You will be expected to deliver high technical standards while keeping the customer experience at the forefront.

We are looking for someone who is a strong communicator, self‑motivated, and well‑organised. You should be flexible, open to change, and enthusiastic about using industry‑leading technology.

This is a rewarding role within a supportive and friendly team, offering great opportunities for career development. If you’re passionate about delivering excellent service and keen to grow, we’d love to hear from you.

The skills you will have when you apply:

• Experience in managing claims across multiple clients: Previous experience in a claims environment is essential. This can be from any type of insurance property claims.
• Excellent communication skills: You will interact with policyholders, insurers, contractors, and other stakeholders. You’ll need to explain complex details clearly and negotiate fair settlements for all parties involved.
• Qualifications: Chartered Institute of Loss Adjusters’ Cert CILA qualification is an advantage but not essential.

The skills that will be developed once working:

• We will provide all the Sedgwick specific training you need to thrive in this role.
• We can support you with professional qualifications and development.

What we’ll give you for this role:

• Competitive salary taking into account skills, experience and qualifications
• A Self Invested Personal Pension Scheme (SIPP)
• Holiday allowance of 25 days plus bank holidays
• Flexible working from our office or your home
• Private healthcare plan (including pre‑existing conditions)
• Life assurance
• Employee assistance programme for employee wellbeing
• Wellbeing and digital GP apps
• Group Income Protection
• Other benefits: Voluntary flexible benefits – green car scheme, health assessment, travel insurance, dental cover, cycle to work scheme, season ticket loan
• Discounts on various products and services

Not only that, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.

After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in‑person). Sedgwick is an Equal Opportunity Employer.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.