At a Glance
- Tasks: Be the friendly face of our service, helping with admin tasks and supporting group activities.
- Company: Join Waythrough, a leading mental health charity making a real impact in the community.
- Benefits: Gain valuable experience, training, and support while making a difference in people's lives.
- Other info: Flexible volunteering hours with opportunities for personal and career development.
- Why this job: Make a positive impact on individuals facing mental health challenges while building your skills.
- Qualifications: Reliability, good people skills, and a willingness to help where needed.
Location: Unit 4 Bradmere House, Brook Way Leatherhead Surrey KT22 7NA
Volunteering Time: 15 Hours per week
Our Surrey and N.E Hants Employment Service provides advice and guidance for individuals experiencing mental ill health who want to retain their employment or get back into work. This includes CV writing, job searching, interview practice and techniques, in-work advice and guidance, job retention and employer liaison support.
We’re looking for a friendly and organised Volunteer Administrator/Receptionist to help keep things running smoothly at our service. You’ll be the first point of contact for visitors and calls. The role also includes supporting group activities, taking referrals, and helping with general admin tasks like printing and scanning.
If you’re reliable, good with people, and happy to pitch in where needed, this is a great way to make a real difference while building useful skills.
About Waythrough: Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.
Make a real difference in your community: Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.
What We Offer: We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy:
- Discounts from various schemes
- Training and personal development
- A chance to make a real difference in people’s lives
- Free induction and role‑specific training
- Support from experienced staff and regular supervision
- Opportunities to meet new people and develop your confidence
- Reimbursement for travel and agreed expenses
- Valuable experience that can support your personal or career development
Inclusion and accessibility: Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We have signed up to the Disability Confident Scheme – all applicants are welcome, and adjustments can be made to enable fair participation. If you need adjustments or support to apply, please email recruitmentteam@waythrough.org.uk
How to apply: If you’re viewing this advert on an external platform such as Indeed, please click ‘Apply via company website’ to view the full job description and submit your application. Please note that while this role has a stated closing date, we reserve the right to close the advert early should we receive a high number of applications.
Closing date: 2026-04-30
Volunteer Receptionist/Administrator in Leatherhead employer: Dormont Manufacturing Co
Waythrough is an exceptional employer dedicated to making a meaningful impact in the community, particularly in mental health support. With a strong focus on employee growth and development, we offer comprehensive training, valuable experience, and a supportive work culture that encourages inclusivity and collaboration. Volunteering with us not only allows you to contribute to vital services but also provides opportunities to build confidence and connect with like-minded individuals in a rewarding environment.
StudySmarter Expert Advice🤫
We think this is how you could land Volunteer Receptionist/Administrator in Leatherhead
✨Tip Number 1
Get to know the organisation! Research Waythrough and understand their mission. This will help you connect with them during your conversations and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Reach out to current or former volunteers at Waythrough. They can give you insider tips on what the team values and how to stand out as a candidate.
✨Tip Number 3
Practice makes perfect! Before any interviews, run through common questions with a friend or family member. This will help you feel more confident and articulate when discussing your passion for helping others.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team and making a real impact.
We think you need these skills to ace Volunteer Receptionist/Administrator in Leatherhead
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for helping others and your enthusiasm for the role.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with what we’re looking for. Mention specific tasks from the job description, like supporting group activities or handling admin tasks, to show you’re a perfect fit!
Keep It Clear and Concise:We appreciate clarity! Keep your application straightforward and to the point. Use bullet points if it helps, and make sure to proofread for any typos or errors before hitting send.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our organisation there.
How to prepare for a job interview at Dormont Manufacturing Co
✨Know the Organisation
Before your interview, take some time to research Waythrough and its mission. Understanding their values and the services they provide will help you connect your skills and experiences to what they’re looking for in a Volunteer Receptionist/Administrator.
✨Showcase Your People Skills
As the first point of contact, being friendly and approachable is key. Prepare examples of how you've successfully interacted with people in previous roles or volunteer positions. This will demonstrate your ability to create a welcoming environment for visitors.
✨Be Ready for Admin Questions
Since the role involves general admin tasks, brush up on your organisational skills. Be prepared to discuss your experience with tasks like printing, scanning, and managing referrals. Highlight any relevant software or tools you’ve used in the past.
✨Express Your Passion for Helping Others
Waythrough is all about making a difference in people's lives. Share your motivation for wanting to volunteer and how you believe you can contribute to their mission. Authenticity goes a long way in showing that you’re genuinely interested in the role.
