At a Glance
- Tasks: Lead a dynamic kitchen team to create unforgettable dining experiences at TOCA Social.
- Company: Join the innovative TOCA Social, where football meets fun and food!
- Benefits: Earn up to £15.50, enjoy free meals, discounts, and great career growth.
- Other info: Flexible hours with opportunities to develop your skills and advance your career.
- Why this job: Be part of a vibrant team in a unique entertainment venue that values your passion for food.
- Qualifications: 1-2 years of supervisory experience in hospitality or senior role at TOCA Social.
The predicted salary is between 30000 - 40000 £ per year.
TOCA Social is the world’s first dining and entertainment experience with a football twist, and it’s set to change the game! Our first venue opened in 2021 in The O2, London and our second in Birmingham in 2024. We are also set to open in Westfield London, Dallas and Mexico in 2025! At TOCA Social, Everybody Plays! Football knowledge is not required, so if you thrive being in an energetic and fun environment you’ll quickly fall in love with our concept!
Benefits
- Up to £15.50 (inclusive of service charge)
- Complimentary TOCA games!
- Huge discounts on our F&B
- Free meal whilst on shift
- Local retail & hospitality discounts!
- Teammate Assistance Programme with access to free counselling sessions
- Great progression opportunities as we expand!
Job Highlights
- Location: TOCA Social, The O2, Peninsula Square, SE10 0DX
- Reports to: Head Chef
- Hours Required: Minimum of 15 hours per week. Candidates must be flexible to work evenings and weekends.
The dynamic role of a Kitchen Captain means no 2 days are the same at TOCA Social! You are responsible for bringing together multiple elements of our guests’ journey together to deliver memorable experiences, whilst supporting and developing your own team.
Role Scope & Responsibilities
- Cooking & Food Standards: Prep and cook dishes to spec, making sure everything that leaves the pass looks great and tastes even better. Consistency is key – from portion sizes to presentation.
- Food Safety & Hygiene: Lead by example when it comes to cleanliness and food safety. You’ll help make sure the team sticks to all hygiene, HACCP, and health and safety standards, every shift.
- Controlling GP & Reducing Waste: Help keep food costs in check by sticking to portion controls, minimising waste, and using stock effectively. You’ll work with the Head Chef to meet gross profit targets and keep the kitchen running smart.
- Team Leadership: Support, train, and supervise the kitchen crew. Whether it’s getting new starters up to speed or helping run a tight ship on a busy night, you’ll be a key player in the team. You will be a key player in coaching teammates and providing constructive feedback when appropriate. You will also lead new opportunities/ initiatives, encouraging teammate support.
- Recruitment and Onboarding: Assisting with TOCA Talent events to recruit the best talent and make sure they receive the correct training and are compliant.
- Stock & Ordering: Keep an eye on stock levels, make sure we’re not over-ordering or running out of the basics. You’ll assist with weekly stock checks and ensure proper storage and rotation to cut down on waste.
- Problem Solving: Be ready to jump in when things don’t go to plan – whether it’s a kitchen issue, a customer complaint, or a missing delivery, you’ll help find fast, practical solutions.
Qualifications & Experience
- A confident and outgoing team player with 1-2 years supervisory experience within hospitality, or at least 6 months of experience as a senior teammate at TOCA Social.
- Passion and love for food, drink to provide memorable experiences for our guests.
- A punctual and reliable individual with a great attitude and work ethic.
- The ability to thrive under pressure whilst maintaining a can-do and guest first attitude.
- A hands-on individual who’s willing to support the team and venue leadership.
- Someone passionate about developing themselves and teammates to deliver outstanding experiences.
- Flexibility to work across evenings and weekends.
- A willingness to support teammates across the venue and in varying departments where necessary.
- A sense of pride in your work and the work of your teammates to exceed guest expectations.
- Individuals with a vibrant presence on the venue floor and are ready to support teams where needed, maintaining a warm and friendly manner at all times.
Kitchen Supervisor- O2, London employer: Dormont Manufacturing Co
At TOCA Social, we pride ourselves on being an innovative employer that fosters a vibrant and energetic work culture right in the heart of The O2, London. With competitive pay, complimentary meals, and extensive discounts, our team enjoys a range of benefits while working in a dynamic environment that encourages personal growth and development. As we expand our unique dining and entertainment concept, there are ample opportunities for career progression, making TOCA Social an exciting place to build your future.
StudySmarter Expert Advice🤫
We think this is how you could land Kitchen Supervisor- O2, London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Dormont Manufacturing Co. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Dormont Manufacturing Co
Don't be shy about reaching out to Dormont Manufacturing Co directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Kitchen Supervisor- O2, London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Dormont Manufacturing Co and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Dormont Manufacturing Co
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
