At a Glance
- Tasks: Lead the team to create an amazing in-store experience for customers.
- Company: Join Abercrombie & Fitch, a brand that values culture and teamwork.
- Benefits: Flexible hours, competitive pay, and opportunities for growth in retail.
- Other info: Expect a fun, fast-paced environment with plenty of learning opportunities.
- Why this job: Be part of a dynamic team and make a real impact on customer satisfaction.
- Qualifications: Retail experience preferred, but a passion for fashion and people is key.
The predicted salary is between 20000 - 25000 £ per year.
Job
Description: The Key Lead is responsible for ensuring all customers receive quality in-store experience.
They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates, ensuring store operations are running effectively.
The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.
Responsibilities Perform Opening and Closing Routines.
Operate Register / Point of Sale systems.
Fulfill OMNI Channel Orders.
Demonstrate Product Knowledge and Brand Awareness while driving sales.
Build and maintain Visual Displays.
Analyze reporting to inform decision making.
Protect Store Assets and perform Inventory Control.
Represent the Brand and exemplify Company Culture and Values.
Work Schedule Schedule will vary weekly but expect to work at least 16 hours per week.
Required availability on Saturdays and Sundays as well as certain holidays.
During peak timeframes, hours will increase to support the needs of the business.
- What
- Takes
Education: High School Diploma / G.
D. equivalent preferred.
Retail
Experience: At least 1 year of retail experience is preferred.
Supervisor / Managerial
Experience: No supervisory / management experience is required.
Maintain a strong customer focus.
Demonstrate exceptional interpersonal skills.
Possess strong communication skills.
Show knowledge of current fashion trends.
Be energetic, outgoing, and assertive.
Take initiative and show confidence.
Master adaptability and flexibility.
Balance multiple tasks while being detail-oriented.
Engage in applied learning and proactive thinking.
Exhibit a strong work ethic.
What You’ll Get As an Abercrombie