Investment Bank Controls Officer – Controls Testing and Monitoring

You will be joining the Control Testing and Monitoring team in the Investment Bank’s (IB) Divisional Controls Office (DCO). DCO is responsible for the global control environment across Investment Banking (IB) and is closely aligned with the business, providing central oversight for Front Office (FO) control framework activities, including design, implementation, ongoing assurance/validation of key FO owned controls. The purpose of the Team is to provide the IB with assurance that the Non-Financial / Operational Risk control framework is effective. The Team is responsible for testing the design and operating effectiveness of IB FO owned key controls, monitoring these controls through Continuous Control Metrics (CCM) and performing quality assurance (QA) on Governance fora.

What we’ll offer you:

• Hybrid Working - we understand that employee expectations and preferences are changing. We have implemented a model that enables eligible employees to work remotely for a part of their working time and reach a working pattern that works for them.
• Competitive salary and non-contributory pension
• 30 days’ holiday plus bank holidays, with the option to purchase additional days
• Life Assurance and Private Healthcare for you and your family
• A range of flexible benefits including Retail Discounts, a Bike4Work scheme and Gym benefits
• The opportunity to support a wide ranging CSR programme + 2 days’ volunteering leave per year

Your key responsibilities:

• Lead the expansion of CCM metrics across multiple divisions
• Provide oversight and support to CCM team members responsible for sourcing, developing and maintaining CCM metrics, including the IB CCM dashboard
• Drive the adoption of data analytics and AI-enabled tools to support the testing and monitoring of Key Controls
• Perform targeted reviews and deep-dives in response to new business activities, emerging risks, incidents, control changes or stakeholder requests
• Identify control design gaps and execution weaknesses, partnering with Control Owners to agree pragmatic enhancements and sustainable remediation plans

Your skills and experience:

• Strong understanding of control design principles and Non-Financial / Operational Risk frameworks
• Experience in Audit, Controls Testing, Assurance, or the Business Control Unit with in-depth knowledge of IB products
• Demonstrable experience using Data Analytics and other technologies (e.g., AI-enabled tools) to support or execute control testing and monitoring
• Proven ability to manage and influence senior stakeholders across multiple divisions
• Strong communication skills, with the ability to present confidently and produce clear, concise written material and proficiency in all Microsoft Office Applications
• Proactive and delivery focused with the ability to work in a fast-paced environment with tight deadlines, structured and meticulous with strong analytical and problem-solving skills

How we’ll support you:

• Training and development to help you excel in your career
• Flexible working to assist you balance your personal priorities
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs

We value diversity and as an equal opportunities’ employer, we make reasonable adjustments for those with a disability such as the provision of assistive equipment if required (e.g. screen readers, assistive hearing devices, adapted keyboards). We welcome applications from all people and promote a positive, fair and inclusive work environment.