At a Glance
- Tasks: Assist professional customers with orders and ensure timely deliveries.
- Company: Join O'Reilly Auto Parts, a leader in automotive retail.
- Benefits: Competitive pay, health insurance, 401k, and tuition assistance.
- Other info: Opportunities for career growth and a supportive work environment.
- Why this job: Gain hands-on experience in the automotive industry while building customer relationships.
- Qualifications: Strong mechanical background and communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Compensation Pay Range: $16.00 - $22.00. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums may be paid in amounts ranging per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
The Installer Service Specialist is an experienced and technical parts specialist who services the needs of professional customers through the store’s installer counter. This position will oversee and direct the daily activity of the delivery specialist to ensure customers receive accurate and timely order deliveries. Bilingual candidates encouraged to apply.
ESSENTIAL JOB FUNCTIONS- Work with installers/professional customers to develop sales relationships.
- Quickly and accurately takes customer orders over the phone and online, invoice customer orders, direct efforts to accurately pick and stage parts for delivery, and route delivery specialists to ensure customers receive their orders in a consistent and timely manner.
- Ensure delivery vehicles are serviced and maintained according to company standards.
- Ensure that all vehicle inspections are completed on time, accurate and daily mileages are entered into the delivery fleet management devices.
- Works with Sales Specialists/Territory Sales Managers to provide superior service to professional customers.
- Verify all product/merchandise, including warranty parts and cores, are billed before customers leave the store.
- Ensures customers’ new core and warranty returns are picked up and credited in a timely manner.
- Audit customer returns for warranty abuse and makes sure all returns are tagged/labeled correctly.
- Assist on front counter as needed and, on the retail counter as needed.
- Help with backroom duties, i.e., auto-load, returns, stock, etc., as needed.
- Assist with customer labor claims, making sure they are processed quickly and efficiently.
- All other duties as assigned.
- Required: Strong background in mechanics. Above average communication skills.
- Desired: Hands‑on knowledge of automotive repairs. ASE Certification. Fluency in multiple languages (Spanish is highly desired).
O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote‑from‑within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package- Competitive Wages & Paid Time Off
- Stock Purchase Plan & 401k with Employer Contributions Starting Day One
- Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
- Team Member Health/Wellbeing Programs
- Tuition Educational Assistance Programs
- Opportunities for Career Growth
O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions), age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable. Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to rar@oreillyauto.com or call (800) 471-7431 option 1, and provide your requested accommodation, and position details.
Installer Service Specialist employer: Dormont Manufacturing Co
O'Reilly Auto Parts is an exceptional employer that prioritises the growth and development of its employees, offering a robust promote-from-within philosophy. With competitive wages, comprehensive benefits including medical, dental, and vision insurance, as well as opportunities for career advancement, O'Reilly fosters a supportive work culture that values teamwork and employee wellbeing. Located in a dynamic environment, this role as an Installer Service Specialist not only allows you to engage with professional customers but also provides a platform for meaningful contributions to the community.
StudySmarter Expert Advice🤫
We think this is how you could land Installer Service Specialist
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
We think you need these skills to ace Installer Service Specialist
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch Dormont Manufacturing Co's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at Dormont Manufacturing Co. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at Dormont Manufacturing Co
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at Dormont Manufacturing Co.
