At a Glance
- Tasks: Drive inbound tourism and community partnerships to boost revenue at TOCA Social venues.
- Company: Join the innovative TOCA Social, a unique dining and entertainment experience.
- Benefits: Enjoy competitive salary, holiday allowance, free meals, and discounts.
- Other info: Opportunities for growth as we expand globally!
- Why this job: Be part of a fun, energetic team transforming the entertainment landscape!
- Qualifications: Experience in tourism sales and strong relationship-building skills required.
The predicted salary is between 40000 - 50000 £ per year.
TOCA Social is the world’s first dining and entertainment experience with a football twist, and it’s set to change the game! Our first venue opened in 2021 in The O2, London and we now have 3 operating UK venues. We are set to open in Dallas, Paris, Guatemala and Mexico in 2026! At TOCA Social, Everybody Plays! Football knowledge is not required, so if you thrive being in an energetic and fun environment you’ll quickly fall in love with our concept!
Job Highlights
- Location: London venue based, with occasional travel to Birmingham
- Reports to: Head of Commercial Partnerships
We are looking for an Inbound and Trade Sales Manager to join our Sales team. This role offers the opportunity to scale TOCA Social’s inbound tourism, travel trade, and local community revenue channels across our UK venues.
You will own the strategy, partnerships, and commercial performance of the inbound and community sales function, positioning TOCA Social as a must-visit experiential destination within both the international travel trade ecosystem and local venue communities.
Role Scope & Responsibilities
- Develop and execute the inbound tourism, travel trade, and community partnership strategy aligned with company growth objectives
- Own inbound, trade, and community revenue performance across UK venues, including forecasting and KPI tracking
- Build and manage partnerships with tour operators, DMCs, group organisers, ticketing intermediaries, hotels, and tourism stakeholders
- Drive structured school trip programmes, youth and grassroots football partnerships, and recurring local group bookings
- Create revenue-generating programmed events including tournaments, club nights, holiday camps, and themed community activations
- Establish clear pricing frameworks, contracting standards, and account management processes
- Partner closely with Venue General Managers to align outreach with venue targets and peak trading periods
- Support Corporate Sales by converting community and local business relationships into corporate bookings and private hire
- Represent TOCA Social at trade shows, tourism expos, networking events, and community forums
- Develop scalable systems, CRM processes, and reporting tools to support continued growth
- Support new venue openings with pre‑launch inbound and community engagement strategies
What we are looking for
- Proven experience in inbound tourism, travel trade sales, attractions, hospitality, experiential leisure, or community partnership roles
- Strong commercial acumen with a track record of delivering measurable revenue growth
- Established network within UK and international travel trade markets preferred
- Demonstrated ability to convert partnerships into recurring revenue streams
- Experience building relationships with schools, grassroots football clubs, local businesses, hotels and tourism partners
- Confident external brand ambassador with excellent negotiation and stakeholder management skills
- Highly organised, data-driven, and comfortable operating in a fast‑scaling environment
- Willingness to travel domestically and internationally as required
Why work with us at TOCA Social?
- You’ll have full access to our TOCA Treats, which includes (but is not limited to!):
- Competitive salary
- Competitive holiday allowance
- Complimentary TOCA games!
- Huge discounts on our F&B
- Free meal whilst on shift
- Local retail & hospitality discounts!
- Teammate Assistance Programme with access to free counselling sessions
- Cycle 2 Work Scheme
- Potential for future opportunities within our growing brand!
If you think you have what it takes, apply now!
Inbound and Trade Sales Manager employer: Dormont Manufacturing Co
At TOCA Social, we pride ourselves on being an innovative and dynamic employer that fosters a vibrant work culture where everyone can thrive. Located in the heart of London, our team enjoys competitive salaries, generous holiday allowances, and unique perks like complimentary games and local discounts, all while contributing to a groundbreaking dining and entertainment experience. With ample opportunities for professional growth and the chance to be part of an expanding brand, TOCA Social is the perfect place for those looking to make a meaningful impact in the hospitality and leisure industry.
StudySmarter Expert Advice🤫
We think this is how you could land Inbound and Trade Sales Manager
✨Tip Number 1
Network like a pro! Attend industry events, trade shows, and community forums where you can meet potential partners and stakeholders. Remember, it’s all about building those relationships that can lead to exciting opportunities.
✨Tip Number 2
Show off your personality! When you get the chance to meet with potential employers or partners, let your enthusiasm for TOCA Social shine through. We want to see your passion for creating memorable experiences!
✨Tip Number 3
Be proactive! Don’t just wait for opportunities to come to you. Reach out to local businesses, schools, and tourism partners to introduce yourself and discuss how you can work together. The more connections you make, the better!
✨Tip Number 4
Keep track of your progress! Use CRM tools to manage your contacts and follow up on leads. This will help you stay organised and ensure you’re making the most of every opportunity that comes your way.
We think you need these skills to ace Inbound and Trade Sales Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role and TOCA Social shine through! We want to see how excited you are about joining our fun and energetic environment.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience in inbound tourism, travel trade, or community partnerships. We love seeing how your background aligns with our goals!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot and understand.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with TOCA Social.
How to prepare for a job interview at Dormont Manufacturing Co
✨Know Your Audience
Before the interview, take some time to research TOCA Social and its unique dining and entertainment concept. Understanding their brand and values will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Showcase Your Network
As an Inbound and Trade Sales Manager, your connections are key. Be prepared to discuss your established network within the UK and international travel trade markets. Highlight specific partnerships you've built and how they could benefit TOCA Social's growth.
✨Demonstrate Commercial Acumen
Come armed with examples of how you've driven revenue growth in previous roles. Use data and metrics to illustrate your success in managing partnerships and converting them into recurring revenue streams. This will show that you understand the commercial side of the role.
✨Be Ready for Scenario Questions
Expect questions about how you would handle specific situations, such as building relationships with local businesses or creating community events. Think through potential scenarios beforehand and prepare structured responses that demonstrate your problem-solving skills and creativity.
