At a Glance
- Tasks: Lead and improve tyre service operations while ensuring safety and customer satisfaction.
- Company: Join Goodyear, a global leader in tyre innovation and mobility solutions.
- Benefits: Competitive salary, career development, and a supportive team environment.
- Other info: Diverse backgrounds welcome; apply even if you don't meet every qualification.
- Why this job: Make a real impact in a dynamic role that champions safety and teamwork.
- Qualifications: Experience in the tyre or automotive industry and strong leadership skills.
The predicted salary is between 35000 - 45000 £ per year.
Location: Newcastle-under-Lyme
About Goodyear
We’re dedicated to producing, innovating, and servicing the best tires in the world. For over 125 years, Goodyear has led the way in developing smart solutions that shape the future of mobility. Today, we’re one global team united by bold thinking, relentless drive, and a passion to exceed expectations. If you’re ready to embrace change and make an impact in your career, let’s go.
Why This Role Matters
This role plays a key part in delivering safe, efficient and high-quality TruckForce commercial tyre services across the territory. You will ensure our hubs, spokes and mobile operations run smoothly, safely and consistently, while creating an environment where teams feel supported, developed and empowered to do their best work. By balancing operational excellence, customer care and commercial performance, you help ensure we deliver outstanding service to fleet and local customers while strengthening long‑term relationships and trust. Safety, continuous improvement and people development sit at the heart of everything you do.
What You’ll Do
- Lead and continuously improve operational performance across hub, spoke, and van operations, ensuring efficient service delivery and strong operational controls.
- Champion a strong health and safety culture by ensuring incidents are reported correctly and preventative practices are embedded across all activities.
- Deliver excellent customer service across fleet inspections, fitments, and account management in line with agreed SLAs and customer expectations.
- Oversee commercial performance including sales, profitability, margins, cost control, and effective stock management to minimise waste and ensure availability.
- Support accurate billing, credit control, and aged debt reduction in partnership with internal finance and operational teams.
- Work collaboratively with Account Managers, Business Development, EBTS, and wider stakeholders to enhance service quality, customer outcomes, and operational coverage.
- Develop, coach, and support a high‑performing team through training, engagement, and clear development pathways while contributing to regional and national initiatives.
What We’re Looking For
- Experience in the tyre industry or a similar fast‑paced, field service or automotive environment.
- Proven ability to lead and support teams (circa 10+ people), with a collaborative and people‑focused leadership style.
- Strong commercial awareness, with confidence managing budgets, margins and operational performance.
- Practical problem‑solving skills with a calm, solutions‑focused approach.
- Strong customer relationship skills, with a focus on service quality and long‑term partnerships.
- Comfortable working in a dynamic environment with flexibility around working hours, travel and occasional weekend work.
- Organised, proactive and able to work with a high level of autonomy while staying connected to wider team goals.
We welcome applicants from a wide range of backgrounds and experiences. Even if you don’t meet every listed qualification, we encourage you to apply.
Goodyear is one of the world’s largest tire companies. It employs about 63,000 people and manufactures its products in 49 facilities in 19 countries around the world. Its two Innovation Centers in Akron, Ohio, and Colmar‑Berg, Luxembourg, strive to develop state‑of‑the‑art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to www.goodyear.com/corporate.
Goodyear is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law.
Hub Manager Stoke employer: Dormont Manufacturing Co
Goodyear is an exceptional employer that prioritises safety, continuous improvement, and employee development within a dynamic work environment in Newcastle-under-Lyme. As a Hub Manager, you will lead a dedicated team, ensuring operational excellence while fostering a culture of support and empowerment. With a commitment to innovation and customer satisfaction, Goodyear offers meaningful career growth opportunities and the chance to be part of a global team that shapes the future of mobility.
StudySmarter Expert Advice🤫
We think this is how you could land Hub Manager Stoke
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Dormont Manufacturing Co and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Dormont Manufacturing Co!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Dormont Manufacturing Co keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Hub Manager Stoke
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Dormont Manufacturing Co:This is your chance to really connect with the team at Dormont Manufacturing Co. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Dormont Manufacturing Co
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Dormont Manufacturing Co.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Dormont Manufacturing Co that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Dormont Manufacturing Co. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
