Shift NOC Analyst β€” Customer Service & Incidents in Hemel Hempstead

Shift NOC Analyst β€” Customer Service & Incidents in Hemel Hempstead

Hemel Hempstead Full-Time No working from home possible
Dormont Manufacturing Co

Dormont Manufacturing Co is seeking a dedicated customer service professional to join their Network Operations Centre in Hemel Hempstead. The role involves monitoring incidents via Network Management Tools and ensuring timely resolutions, maintaining high standards of customer service throughout.

Responsibilities include engaging with relevant parties on incident management and ensuring all customer requests are handled efficiently. Candidates should have strong analytical and communication skills, and be prepared for a rotating shift pattern.

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Dormont Manufacturing Co

Contact Details:

Dormont Manufacturing Co Recruitment Team