At a Glance
- Tasks: Install and maintain advanced diagnostic systems while troubleshooting complex issues.
- Company: Join a leading medical diagnostics company with a focus on innovation.
- Benefits: Enjoy competitive pay, bonuses, healthcare, and great employee perks.
- Other info: Dynamic role with travel across the North of England and opportunities for continuous learning.
- Why this job: Make a real difference in healthcare by supporting vital diagnostic technologies.
- Qualifications: Degree in a technical field and experience in field service engineering preferred.
The predicted salary is between 40000 - 50000 £ per year.
Work Schedule: Standard (Mon-Fri)
Environmental Conditions:
- Able to lift 40 lbs. without assistance
- Laboratory setting
- Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)
- Will work with hazardous/toxic materials
Location: North of England
A Day in the Life:
- Install, maintain, and repair Phadia ImmunoDiagnostics systems at customer sites
- Troubleshoot and resolve complex hardware and software issues
- Perform preventive maintenance to ensure optimal system performance
- Provide technical support and training to laboratory staff and end users
- Build and maintain strong customer relationships across hospitals and laboratories
- Document service activities and maintain accurate service records
What to expect:
- Daily travel across the North of England with occasional extended travel
- Hands-on work with advanced diagnostic instrumentation
- Interaction with diverse customer environments including labs and hospitals
- Independent fieldwork combined with collaborative team support
- Continuous learning and development in diagnostic technologies
Education:
Bachelor’s degree in Electronics, Physics, Engineering, Computer Science, Chemistry, or a related technical discipline preferred.
Experience:
- Minimum of 2 years of relevant experience with a Bachelor’s degree, or at least 5 years of experience as a Field Service Engineer in the medical device or diagnostics industry
- Experience installing, troubleshooting, repairing, and calibrating sophisticated analytical instruments
- Experience mentoring and training others preferred
Knowledge, Skills, Abilities:
- Strong diagnostic and problem-solving skills across hardware and software systems
- Proficiency with Windows operating systems, networking, and standard business software
- Ability to read and interpret technical documentation, schematics, and engineering drawings
- Excellent interpersonal and communication skills with the ability to build strong customer relationships
- Professional working proficiency in English
- Ability to work independently while collaborating effectively within a team
- Valid driver’s license and willingness to travel extensively, including overnight stays
- Physical ability to lift up to 50 lbs and work in laboratory environments
- Commitment to adhering to all safety protocols, including laboratory and cleanroom requirements
Competencies:
- Customer focus and relationship building
- Technical expertise and problem-solving
- Accountability and reliability
- Team collaboration and communication
- Adaptability and continuous learning
Benefits:
We offer competitive remuneration, an annual incentive plan bonus, healthcare, and a range of employee benefits.
Field Service Engineer III – North of England Region in Hemel Hempstead employer: Dormont Manufacturing Co
As a Field Service Engineer III in the North of England, you will join a dynamic team dedicated to advancing diagnostic technologies in a supportive and collaborative work environment. Our company prioritises employee growth through continuous learning opportunities and offers competitive remuneration alongside a comprehensive benefits package, ensuring that you are well-equipped to thrive in your role while building strong relationships with customers across hospitals and laboratories.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer III – North of England Region in Hemel Hempstead
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Field Service Engineer III – North of England Region role you’re after at Dormont Manufacturing Co.
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✨Engage with Online Communities
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✨Apply Through Company Websites
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We think you need these skills to ace Field Service Engineer III – North of England Region in Hemel Hempstead
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Field Service Engineer III – North of England Region, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at Dormont Manufacturing Co a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to Dormont Manufacturing Co specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at Dormont Manufacturing Co
✨Brush Up on Core Engineering Principles
Before heading into the interview with Dormont Manufacturing Co, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like Dormont Manufacturing Co want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
