At a Glance
- Tasks: Lead procurement operations and drive transformation for a high-performing team.
- Company: Join a dynamic company focused on operational excellence and innovation.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Fast-paced environment with a focus on continuous improvement and team development.
- Why this job: Make a real impact by shaping procurement strategies and enhancing service delivery.
- Qualifications: Proven leadership in procurement operations and strong project management skills.
The predicted salary is between 60000 - 80000 £ per year.
Hybrid - UK - London (St Botolph) May 21, 2026
Reporting to: Head of Procurement and Workplace Management
Direct Reports: 4 (2 in London and 2 in Bridgend)
Position Type: 12 month FTC, full-time – London based with 3 days per week onsite
Overview
Operations is a core function at TMHCC, ensuring smooth running of all business processes. It focuses on driving efficiency across teams. Operations is made up of 7 functions; this role sits within Procurement and Workplace Management. From identifying the scope of goods and services required to negotiating pricing and managing the full lifecycle of contracts and suppliers, procurement focuses on delivering value for money, leveraging market intelligence, and navigating regulatory landscapes to achieve commercial outcomes and reduce risk and complexity.
Job Purpose
The Head of Procurement Operations leads Transformation and scalable, high-performing procurement services. The role orchestrates core procurement operational processes, managing risk, legal, and analytics functions, ensuring strategic alignment, operational excellence, and regulatory compliance across the full supplier lifecycle. Managing a team of 4, the role ensures outstanding customer service to internal stakeholders and suppliers. The team supports Enterprise-wide IT agreements through a Global Procurement service, delivering consistent, stable, high-quality IT services and cost optimization across the globe.
Key Responsibilities
- Deliver Procurement Strategy, Transformation Roadmap and Target Operating Model for TMHCC International
- Champion forward-looking procurement strategies, while maintaining regulatory compliance
- Drive service excellence and customer experience to deliver a seamless, supportive, and professional service for stakeholders and suppliers.
Leadership & Team Development
- Lead, coach, develop and manage a cross-functional team across legal, risk, operations, and analytics professionals building high‑performing team that meets service and quality standards
- Foster a high-performance culture promoting accountability and innovation.
Governance, Compliance & Risk
- Set, maintain, and evolve procurement policies, controls, and audit-ready documentation
- Maintain and improve operational processes and controls to ensure efficiency, scalability, and reduction of errors and cycle times
- Act as the central escalation point for operational issues to remove blockers quickly and maintain momentum across all workflows
- Monitor performance, metrics, and throughput to provide visibility of operational health and drive continuous improvement
- Collaborate with Procurement colleagues and all 2nd line functions to ensure aligned controls, smooth handovers, and strong organisational integration
- Establish and lead governance forums, KPIs, and escalation processes
- Establish and oversee supplier due diligence, onboarding, and risk monitoring
- Design and implement scalable end-to-end processes.
- Deliver scalable procurement intake and orchestration
- Own the end-to-end procurement technology roadmap and digitization
- Establish procurement data governance and analytics frameworks
- Establish reporting requirements and delivery of timely reporting and associated insights.
Stakeholder & Executive Engagement
- Support Head of Procurement in executive preparations
- Own and execute procurement communication and engagement strategy
- Lead Quarterly Business Reviews and MI delivery.
Skills and Experience Specification
- Proven success leading procurement Operations
- Exceptional planning, organisation, and prioritisation skills
- Strong project and programme delivery experience in complex regulatory environments
- Deep knowledge of Source-to-Pay technology, process design, controls, and stakeholder enablement
- ESG/sustainable procurement awareness embedded into supplier management/selection expectations
- Customer service mindset with a professional, solutions‑focused approach.
- Strong organisation and prioritisation to manage multiple workflows
- Attention to detail across all operational processes and controls
- Clear and effective communication with stakeholders and suppliers
- Analytical and problem‑solving skills to assess issues and risks
- People management and coaching to support a small team
- Process improvement skills to enhance efficiency and consistency
- Resilience and adaptability in a fast‑paced environment.
Master’s degree (Business/Supply Chain/Finance/Engineering or similar), coupled with transformation experience
Professional certification desirable (e.g., CIPS/CPSM/CPIM), and PM credentials a plus.
Head of Procurement Operations (12 month FTC) employer: Dormont Manufacturing Co
At TMHCC, we pride ourselves on being an exceptional employer, offering a dynamic work environment in the heart of London. Our hybrid model promotes work-life balance while fostering a culture of innovation and accountability, empowering employees to lead transformative procurement operations. With a strong focus on professional development and a commitment to operational excellence, we provide our team with the tools and support needed to thrive in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Procurement Operations (12 month FTC)
✨Get Savvy with Industry Perks
Join procurement and purchasing forums or groups where pros hang out, like CIPS (Chartered Institute of Procurement & Supply). They'll share the inside scoop on job openings that might not show up on traditional job boards!
✨Show Off Your Skills
Consider creating a portfolio that outlines your achievements in procurement, like cost-saving initiatives or supplier management strategies. Having tangible evidence of your skills can really set you apart when applying to companies like Dormont Manufacturing Co.
✨Tap into Your Network
Leverage LinkedIn to connect with professionals in procurement—follow relevant hashtags, join groups, and engage in discussions. This is a great way to get noticed by potential employers before they even post a job!
✨Keep Your Eyes on Job Boards
With full-time positions, timing can be everything. Set alerts on job boards specifically for procurement roles. Don't wait for a job posting to close; apply through our website as soon as you see a fit—being proactive can give you the edge!
We think you need these skills to ace Head of Procurement Operations (12 month FTC)
Some tips for your application 🫡
Show Off Your Procurement Know-How:When you're crafting your CV, make sure to highlight any procurement-specific skills you've got. Talk about your experience with supplier negotiations, cost analysis, or inventory management. If you’ve used software like SAP or Oracle, don’t forget to mention that too – it shows you know your way around the tech side of things!
Quantify Your Achievements:In procurement, numbers matter. Use your CV and cover letter to showcase any quantifiable achievements you've made in reducing costs or improving efficiencies. For example, mentioning that you helped save 20% on purchasing costs last year is way more impressive than just saying you managed the budget!
Tailor Your Cover Letter to Dormont Manufacturing Co:Your cover letter should read like you’re chatting directly to Dormont Manufacturing Co. Research the company’s procurement strategy, mention how your skills align with their goals, and share your enthusiasm for contributing to their success. This personal touch can really set you apart from the crowd!
Professional Certs Can Go a Long Way:If you've got any procurement-related certifications, such as CIPS or APICS, make sure they're front and centre on your CV. These qualifications show you're serious about your career in procurement and are committed to continuous learning. It’s a great way to signal your expertise and dedication to potential employers like Dormont Manufacturing Co.
How to prepare for a job interview at Dormont Manufacturing Co
✨Show Off Your Negotiation Skills
In procurement, strong negotiation skills are key. Be ready to share examples of past negotiations where you've successfully saved costs or improved supplier terms. We want to hear how you approached those situations and the strategies you used to achieve positive outcomes!
✨Know Your Tools
Make sure you’re familiar with procurement software and tools commonly used in the industry, such as SAP Ariba or Coupa. Come prepared to discuss any experiences you've had with these tools or similar platforms, as we need someone who can hit the ground running at Dormont Manufacturing Co!
✨Understand Market Trends
As a procurement professional, being aware of market trends can set you apart. Brush up on recent developments in supply chain management or procurement best practices and think about how they could impact your role at Dormont Manufacturing Co. Bringing a current perspective will show your enthusiasm for the industry.
✨Demonstrate Your Team Player Attitude
A full-time position means you'll be working closely with various teams. Be prepared to discuss how you collaborate with others, manage conflicts, and build relationships with stakeholders. Sharing anecdotes about past teamwork experiences will highlight your ability to fit into Dormont Manufacturing Co's culture.
