At a Glance
- Tasks: Lead and deliver complex IT projects while collaborating with business leaders.
- Company: Join Service Stream, a leading ASX-listed company in essential services.
- Benefits: Enjoy hybrid working, career development, and discounts at popular retailers.
- Other info: Flexible work environment with a focus on diversity and inclusion.
- Why this job: Make a meaningful impact in a high-impact leadership role.
- Qualifications: Proven experience in managing technology projects and leading teams.
Primary Location: VIC - Melbourne - 655 Collins St
As the Head of IT Portfolio, you own the end-to-end delivery of all IT initiatives within your assigned business pillar. You are accountable for the entire lifecycle: from working with the business on early bids and writing business cases, to managing project managers & technical resources during execution, through to ensuring a clean transition to the operational support teams. You will manage resources and resolve day-to-day delivery blockers to get initiatives done on time and on budget.
About the Role:
Join a growing ASX-listed leader as our Head of IT Portfolio in this newly created high-impact role. In this key leadership position, you will provide strategic direction and oversight across a complex portfolio of projects. As we continue to grow and transform, you’ll have the opportunity to make a meaningful impact.
You will own the end-to-end delivery of all technology initiatives across your assigned business pillar, and be accountable for the entire lifecycle including:
- Strategic Planning & Business Partnership: Partnering with business leaders to align technology initiatives with strategic goals and share their IT strategy. Developing and maintaining rolling technology roadmaps and technology capabilities. Providing technology advice and driving business value through IT investments.
- Portfolio Planning & Initiation: Translating business needs into technology initiatives. Leading project planning, scoping, and resource allocation. Supporting business cases, funding approvals, and bid/tender activities including estimates, scope and delivery timelines.
- Delivery Leadership & Execution: Overseeing active projects in your pillar and actively monitoring project health and supporting with troubleshooting or operational blockers. Leading a direct team of Project Managers and technical specialists. Managing technology vendors and delivery partners and ensuring agreed outcomes are delivered to quality, cost, and schedule expectations.
- Transition to Support: Ensuring successful handover of projects to operational teams. Overseeing hypercare period and ensuring the business is using the new systems effectively before formal closure.
- Financial, Commercial & Governance Management: Managing multi-stream project budgets, forecasting, and resource planning. Providing portfolio reporting and stakeholder updates. Monitoring risks, compliance, and governance requirements in partnership with the PMO.
About you:
Our ideal candidate will be an experienced leader in running complex technology projects and enjoy being hands on when required. You will also have:
- Proven ability to partner with senior business leaders to shape and influence technology strategy and decisions.
- Experience in portfolio governance, demand prioritisation, resource capability planning and reporting.
- Experience in leading, mentoring, and developing high-performing project and technical teams.
- Experience working in complex operational field-based environments such as utilities, infrastructure or telecommunications would be highly desirable.
- Bachelor degree in Information Technology, Computer Science, Engineering, Business, or a related discipline would be highly desirable.
- PMP, PRINCE2, Agile, or equivalent project management certification would be highly desirable.
You must be an Australian Citizen and able to obtain and maintain a Defence Security Clearance.
About us:
Service Stream is an equal opportunity ASX-listed business that develops and operates Australia’s essential services networks across telecommunications, utilities, transport, defence, and social infrastructure industries - we keep communities connected.
Your next role comes with:
- Flexibility: All flexibility requests are genuinely considered. This role offers hybrid working from our modern Melbourne CBD office across from Southern Cross Station.
- Career development: We offer growth opportunities and support internal mobility. You will have access to skill enhancement through our online learning system and onsite training.
- Access: Discounts for hundreds of businesses such as Woolworths, Air BNB, The Iconic, JB HI-FI, Dan Murphys, Bupa Health Care, and Specsavers. We also offer access to novated leasing and a share matching program.
- Paid leave: Parental, cultural, community service, defence, study, corporate volunteering and purchased leave available.
- Culture: We are dedicated to fostering a workplace environment that values and celebrates safety, diversity and inclusion, and meaningful recognition.
How to apply:
Please submit your interest with the apply button. We celebrate diversity at Service Stream and welcome applications from people who identify as Aboriginal and/or Torres Strait Islander, people with a disability or neurodivergence, and those from LGBTIQA+, Veteran or other diverse groups. If you require reasonable adjustments to the recruitment process, please email us at talent.corporate@servicestream.com.au.
Head of IT Portfolio employer: Dormont Manufacturing Co
Dormont Manufacturing Co is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration. With a strong commitment to employee growth, the company provides extensive training opportunities and a comprehensive benefits package, all while supporting a flexible hybrid work model that enhances work-life balance. Join us in shaping the future of lottery solutions in a role that promises meaningful impact and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Head of IT Portfolio
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Dormont Manufacturing Co values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Dormont Manufacturing Co might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Dormont Manufacturing Co!
✨Direct Apply to Dormont Manufacturing Co
Let's not forget to apply directly through the Dormont Manufacturing Co website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Head of IT Portfolio
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Dormont Manufacturing Co.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Dormont Manufacturing Co. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Dormont Manufacturing Co
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
