At a Glance
- Tasks: Lead a dynamic team, drive sales, and create an inclusive shopping experience.
- Company: Join Kate Spade, a brand known for its creativity and innovation.
- Benefits: Enjoy a fun work environment, employee discounts, and career growth opportunities.
- Other info: Flexible schedule with exciting social events and volunteering opportunities.
- Why this job: Make a real impact in retail while developing your leadership skills.
- Qualifications: 2+ years of retail management experience and strong communication skills.
The predicted salary is between 25000 - 30000 £ per year.
As an Assistant Store Leader you partner with the Store Leader to maximize store productivity and profitability through leadership, coaching, and operational excellence.
You set the tone on the sales floor, elevate service through omni‑channel and virtual selling, and create an inclusive environment where associates can thrive as their authentic selves.
Key Responsibilities
- Client & Service Leadership
- Model Kate Spade Service behaviors and selling standards; lead a high‑energy, client‑focused environment.
- Drive omni‑channel and virtual selling; ensure clienteling through client books, outreach, and loyalty programs.
- Empower the team to personalize experiences and resolve customer issues effectively.
- Lead customer data capture to support marketing and repeat business.
- Team Development & Leadership
- Recruit, onboard, and develop diverse talent; provide coaching and manage underperformance.
- Set clear goals, review KPIs (traffic, conversion, UPT, AUR), and coach to results.
- Act as Store Leader in their absence; foster an inclusive, motivating culture.
- Build community networks to support recruiting and brand awareness.
- Sales & Business Planning
- Own store sales plans and forecasts; create action plans to address business opportunities.
- Inspire the team to exceed performance standards across all selling channels.
- Partner with corporate teams to analyze market data and optimize strategies.
- Brand & Visual Standards
- Champion Kate Spade's aesthetic and philosophy; maintain brand and operating standards.
- Execute visual directives and ensure an impeccable store environment.
- Communicate sell‑through, stock trends, and customer feedback to improve results.
- Operational Excellence
- Oversee opening/closing procedures, cash handling, and facility security.
- Manage schedules and payroll budgets; adjust staffing to business needs.
- Ensure compliance with policies, safety, and loss prevention standards.
- Support inventory management, cycle counts, and shipment accuracy.
- Manage live stream shopping sessions and leverage social media trends to drive engagement.
Requirements
- 2+ years of retail management experience (fashion/lifestyle or comparable environment). A combination of education and experience will be considered.
- Strong leadership communication, and organizational skills.
- Proficient in Microsoft Word, Excel, Power Point, and Outlook; experienced with retail systems.
- Ability to analyze selling reports, identify trends, and react quickly.
- Strong English language proficiency. (for EU)
Schedule: Ability to work a flexible schedule to meet business needs---including nights, weekends, peak busy season, and high‑traffic retail days (including, but not limited to, public holidays).
Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.
What Kate Spade can offer you
- An inclusive, innovative, and fun working environment
- Internal mobility & career progression
- 1 paid volunteering day per year and opportunities to volunteer with global projects.
- Learning & development opportunities with our Ambassador Programme
- Regular social events
- Equity Inclusion & Diversity initiatives which include employee resource groups & regional inclusion councils.
- Attractive employee discount
- Compelling incentive programme
Tapestry is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people.
All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration.
These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.
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Assistant Store Leader in Gretna employer: Dormont Manufacturing Co
Dormont Manufacturing Co is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration. With a strong commitment to employee growth, the company provides extensive training opportunities and a comprehensive benefits package, all while supporting a flexible hybrid work model that enhances work-life balance. Join us in shaping the future of lottery solutions in a role that promises meaningful impact and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Leader in Gretna
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Dormont Manufacturing Co, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Dormont Manufacturing Co!
We think you need these skills to ace Assistant Store Leader in Gretna
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Dormont Manufacturing Co, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Dormont Manufacturing Co and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Dormont Manufacturing Co that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Dormont Manufacturing Co
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
