At a Glance
- Tasks: Support clients in launching top brands with technical integration and troubleshooting.
- Company: Join Awin, a diverse and innovative tech company with a collaborative culture.
- Benefits: Enjoy a flexible four-day work week, remote working allowance, and extensive training opportunities.
- Other info: Great career progression opportunities and a focus on mental health and wellbeing.
- Why this job: Make an impact in a fast-paced environment while developing your skills in the online marketplace.
- Qualifications: Strong analytical and communication skills; familiarity with e-commerce platforms is a plus.
The predicted salary is between 35000 - 45000 £ per year.
Working as an Integration Analyst within the Technical Services department, you will be assisting in launching some of the top brands onto our Network by means of providing a high level of Technical Support during the Integration Process. This is a fast‑paced role where you will be liaising with both the client’s marketing and technical sides to make sure the implementation of our bespoke online tracking technology is successfully delivered on time in accordance with the agreed campaign specifications. Excellent communication skills and a keen eye for detail are essential to become a successful candidate.
This is a hybrid position, working from our local office on a weekly basis.
Key Tasks- Assisting clients when launching onto the Network by providing detailed and thorough Technical Integration Support.
- Acting as the ‘middle‑man’ to give technical guidance clearly and concisely.
- Isolating errors quickly within client setups and providing feedback on possible solutions.
- Negotiating and objection handling below standard setups that do not align with team targets.
- Contributing to the monthly Integration Team targets, which are incentivised on over‑performance.
- Reviewing fellow team members’ work for the purpose of technical sign‑off.
- Reporting technical issues/bugs with the platform and escalating as appropriate.
- Administrating a knowledge base used internally and externally.
- Providing high‑level training to internal colleagues.
- Testing new developments and features.
Whilst the above is a guide to general expectation of the role, we expect this position to evolve allowing you greater scope to gain both knowledge and experience within the online and affiliate marketplace. As a hard‑working member of the team, it is anticipated that you will in time use the skills developed in this role to form a solid basis for upward progression within the company.
Skills & Experience- Strong analytical skills while also ‘seeing the bigger picture’.
- Strong communication skills, ideally with customer service experience where you understand the importance of relationship building.
- Familiar with E‑commerce platforms and their use.
- Strives to continually improve productivity and quality of work produced.
- Self‑motivated and a self‑starter.
- Understands the importance of processes and procedures and the application of these.
- Ability to work in a fast‑paced and dynamic environment.
- Ability to work harmoniously and effectively as part of a work team.
- IT‑related degree or relevant work experience.
- Flexi-Week and Work-Life Balance: We prioritise your mental health and wellbeing, offering you a flexible four‑day Flexi‑Week at full pay and with no reduction to your annual holiday allowance.
- Remote Working Allowance: You will receive a monthly allowance to cover part of your running costs.
- Flexi-Office: We offer an international culture and flexibility through our Flexi-Office and hybrid/remote work possibilities to work across Awin regions.
- Development: We’ve built our extensive training suite Awin Academy to cover a wide range of skills that nurture you professionally and personally.
- Diversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members.
If you need support at any point in the application or interview process, please let us know.
Global Technical Integration Support Executive - 1 year FTC employer: Dormont Manufacturing Co
Awin is an exceptional employer that prioritises employee wellbeing and professional growth, offering a flexible four-day work week and a supportive hybrid working environment in vibrant London. With a strong commitment to diversity and inclusion, Awin fosters a collaborative culture where employees can thrive, develop their skills through the Awin Academy, and enjoy unique benefits like a remote working allowance. Join us to be part of a dynamic team that values your contributions and encourages upward progression within the company.
StudySmarter Expert Advice🤫
We think this is how you could land Global Technical Integration Support Executive - 1 year FTC
✨Get Involved in Tech Meetups
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✨Apply Directly through Our Website
When you spot an opening at Dormont Manufacturing Co that excites you, don’t miss out on applying through our website directly. You won't just stand out in a sea of applicants; you’ll show that you’re proactively interested in their work. Plus, it's always good to simplify the process as much as possible!
We think you need these skills to ace Global Technical Integration Support Executive - 1 year FTC
Some tips for your application 🫡
Show Off Your Tech Skills:In IT consulting, showcasing your technical skills is essential. Make sure your CV lists relevant programming languages, software tools, or methodologies you've worked with. If you've tackled specific projects or have certifications (like AWS or Cisco), bring those to the forefront. We're always keen to see how you can apply your skills to solve problems!
Tailor Your Cover Letter:For a temporary role at Dormont Manufacturing Co, it's important to express your adaptability and eagerness to learn. In your cover letter, highlight how your past experiences have prepared you for quick integration into new teams and projects. A personal touch showing your excitement for the specific challenges at Dormont Manufacturing Co can make all the difference!
List Relevant Projects:If you’ve worked on consulting projects or tech rollouts, don’t hesitate to mention them! Detail the challenges you faced, your contributions, and the outcomes. This practical experience showcases your ability to deliver value in a short time frame, which is key for a temporary role in IT consulting.
Keep It Concise and Impactful:Given the temporary nature of the role, our hiring team at Dormont Manufacturing Co will appreciate a clear, concise application. Make your CV scannable with bullet points and emphasise your most relevant experiences. We want to see your capability at a glance, so aim for brevity without sacrificing detail!
How to prepare for a job interview at Dormont Manufacturing Co
✨Showcase Your Problem-Solving Skills
In IT consulting, you’ll often face complex issues that need quick solutions. Be ready to discuss past experiences where you tackled problems head-on, ideally using specific frameworks or tools. Think about how you can highlight your analytical thinking and decision-making process during the interview.
✨Brush Up on Relevant Technologies
Make sure you’re familiar with key technologies relevant to the role at Dormont Manufacturing Co. This might include project management tools, CRM software, or any specific programming languages they use. Being able to speak confidently about these can set you apart from other candidates.
✨Emphasise Your Adaptability
Being in a temporary role often means you need to hit the ground running. Prepare to showcase your ability to adapt to new environments and workflows. Maybe think of examples where you’ve quickly learned new systems or collaborated with diverse teams to achieve results in tight deadlines.
✨Pitch Your Consulting Mindset
Consulting is all about understanding client needs and delivering effective solutions. Present yourself as someone who can think strategically and provide actionable insights. Talk about how you plan to gather requirements and communicate findings to non-technical stakeholders at Dormont Manufacturing Co.
