Global Process Owner - R2R

Process Design and Governance: Define, document, and maintain the global finance R2R and P2P process framework, ensuring alignment with best practices and regulatory requirements.

Standardisation: Own and deliver the standardisation of finance R2R and P2P processes and business processes impacting finance. Co‑own (with S2P and external reporting) P2P and R2R policies (excluding accounting policies), and procedures across regions and business units, identifying and resolving process variations.

Continuous Improvement: Direct improvement initiatives to optimise process accuracy, efficiency, effectiveness, and quality, leveraging automation and technology where appropriate.

Policy management: Accountable for setting policies impacting P2P and R2R, including stakeholder engagement, implementation and ongoing reviews.

Stakeholder Management: Lead stakeholder communication across functional teams including other GPOs, External reporting, RFDs, RCEOs, BUMPs, IT, and Legal and Compliance to ensure seamless P2P and R2R operations and resolve process issues.

Performance Monitoring: Establish and monitor key performance indicators (KPIs) and set targets for the P2P and R2R process (including DPO, and time to close), taking immediate corrective action where KPIs are below targets.

Change Management: Direct the implementation of process changes, ensuring clear communication and training for impacted teams.

Risk Management: Accountable to identify and mitigate risks within the P2P and R2R process, ensuring compliance with internal controls and external regulations.

Technology Enablement: Partner with IT to select, implement, and optimise P2P and R2R‑related systems and tools, supporting digital transformation objectives including implementation of Tipalti, D365 and close cockpit solutions (like OneStream reconciliations or Blackline) and ongoing solution maintenance.

Knowledge Sharing: Promote best practice sharing and foster a culture of continuous improvement within the global process community.

Required Skills:

• Bachelor’s degree in Finance, Business Administration, or related field; a relevant master’s degree or professional qualification (e.g. ACCA, CIMA) is desirable.
• Proven experience in P2P and R2R or related finance process management roles, preferably within a global or multinational environment.
• Strong knowledge of financial processes, controls, and compliance requirements.
• Excellent analytical, problem‑solving, and project management skills.
• Demonstrated ability to lead cross‑functional teams and manage complex projects.
• Highly effective communicator with excellent stakeholder engagement skills, with the ability to influence at all levels.
• Experience with ERP systems (e.g. SAP, Oracle) and process automation tools is advantageous.
• Change management and process improvement certification (e.g. Lean Six Sigma) is a plus.

Impact: Owner of global P2P and R2R processes impacting $1.6B turnover and 8,000 projects. Highly influential across the business and procurement. Influence over ~180 finance team members across GDC and Regional teams. High influence over DPO and close accuracy.

Other: Due to the impact and seniority of the role, the role is required to be London based and on‑site regularly during Close processes and on‑site for workshops, particularly during process blue‑printing and collaboration with colleagues. ERM is committed to creating an inclusive workplace where everyone feels valued, respected, and empowered to thrive; it’s an essential part of what makes ERM a great place to build a career and helps us create better solutions for our clients. We welcome talent from all backgrounds and provide equal opportunities for every candidate. If you have a disability, are neurodivergent, or need accommodations during the selection process, we’re here to support you. Our commitment doesn’t stop at hiring. Once you join us, we’ll ensure you have the tools, support, and adjustments needed to succeed and feel a true sense of belonging.