At a Glance
- Tasks: Provide top-notch IT support for Windows, VPN, and mobile devices.
- Company: Join Realty Income, a leading firm in the property sector.
- Benefits: Enjoy competitive pay, flexible hours, and a supportive team environment.
- Other info: Opportunity for growth and collaboration with teams across the globe.
- Why this job: Be part of a dynamic team solving real IT challenges every day.
- Qualifications: Experience with IT support and strong problem-solving skills required.
The predicted salary is between 35000 - 40000 £ per year.
Realty Income in London seeks a Senior IT Service Desk Analyst to deliver end-user support across IT operations, asset management, and security policy adherence.
You will manage Windows endpoints, Office 365, and mobile devices, coordinating with US teams for cross-timezone collaboration.
The role emphasizes incident resolution, documentation in Service Now, and on-call support for critical incidents, with office-based hours 10:00am–7:00pm UK time.
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We think you need these skills to ace Global IT Service Desk Analyst – Windows, VPN & MDM
End-User Support
Windows Management
Office 365
Mobile Device Management (MDM)
Incident Resolution
ServiceNow Documentation
Cross-Timezone Collaboration
