Head of Digital Platform Engineering in Glasgow

Purpose of the role: To lead and manage engineering teams, providing technical guidance, mentorship, and support to ensure the delivery of high-quality software solutions, driving technical excellence, fostering a culture of innovation, and collaborating with cross-functional teams to align technical decisions with business objectives.

Accountabilities:

• Lead engineering teams effectively, fostering a collaborative and high-performance culture to achieve project goals and meet organizational objectives.
• Oversee timelines, team allocation, risk management and task prioritization to ensure the successful delivery of solutions within scope, time, and budget.
• Mentor and support team members’ professional growth, conduct performance reviews, provide actionable feedback, and identify opportunities for improvement.
• Evaluation and enhancement of engineering processes, tools, and methodologies to increase efficiency, streamline workflows, and optimize team productivity.
• Collaboration with business partners, product managers, designers, and other stakeholders to translate business requirements into technical solutions and ensure a cohesive approach to product development.
• Enforcement of technology standards, facilitate peer reviews, and implement robust testing practices to ensure the delivery of high-quality solutions.

Director Expectations:

• To manage a business function, providing significant input to function wide strategic initiatives.
• Contribute to and influence policy and procedures for the function and plan, manage and consult on multiple complex and critical strategic projects, which may be business wide.
• Manage the direction of a large team or sub-function, leading other people managers and embedding a performance culture aligned to the values of the business.
• Provide expert advice to senior functional management and committees to influence decisions made outside of own function, offering significant input to function wide strategic initiatives.
• Manage, coordinate and enable resourcing, budgeting and policy creation for a significant sub-function.
• Foster and guide compliance, ensure regulations are observed that relevant processes in place to facilitate adherence.
• Demonstrate extensive knowledge of how the function integrates with the business division / Group to achieve the overall business objectives.
• Use interpretative thinking and advanced analytical skills to solve problems and design solutions in often complex/ sensitive situations.
• Negotiate with and influence stakeholders at a senior level both internally and externally.
• Act as principal contact point for key clients and counterparts in other functions/ businesses divisions.

Qualifications:

• 5+ Years experience in a technology leadership role designing and developing on-line internet facing channels.
• Proven ability to define and execute internet channel strategies from inception aligned to the corporate banking segment.
• A proven track record of managing highly utilized critical client facing applications that demand ‘always-on’ designs and thinking.
• Demonstrate experience of owning end to end digital client journeys across on-line applications ensuring they are consistent, usable and provide a premium user and client experience.
• Ability to lead cross functional teams including product managers, UX/UI designers and senior on-line platform and application developers.
• Possess a strong understanding of emerging digital trends and technologies.
• Experience as the operational lead for the day to day effectiveness of on-line platforms including corporate websites, online portals and self-service platforms.
• Ability to define and prioritize product roadmaps, feature enhancements and technical upgrades in an enterprise environment.
• Collaborate with Technology, Security, Service Management and Product Teams.
• Effectively manage external partners, vendors and agencies to support the development of technology solutions.