At a Glance
- Tasks: Support Loss Adjusters and guide customers through the claims process.
- Company: Join Sedgwick, a supportive team with a focus on empathy and initiative.
- Benefits: Enjoy competitive salary, flexible working, and comprehensive training.
- Other info: Opportunities for career growth and obtaining professional qualifications.
- Why this job: Make a real difference in people's lives while solving unique challenges daily.
- Qualifications: Experience in claims and excellent communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
The Claims Technician (known internally as Adjusting Executive) is a technical assistant role designed to support the Loss Adjuster throughout the handling of claims. You’ll be the first point of contact, guiding customers through the claims process. Each day brings a new puzzle: deciphering details, recommending settlements, and collaborating with contractors to get things fixed. The role requires both empathy and initiative – clear communication helps claimants feel supported, while independent thinking keeps claims moving forward. You will be the calming voice after a homeowner discovers water flowing into their property following floods. You’ll explain complex details to relieved claimants and have contractors praising your organisational skills. It’s a chance to make a real difference in people’s lives, one steady step at a time. Whether working from home or in our bright, collaborative office, you’ll be part of a supportive team. We offer comprehensive training to develop your skills and the chance to earn the Chartered Institute of Loss Adjusters’ Cert CILA qualification.
Key Responsibilities
- Support Loss Adjusters in the handling of property claims.
- Act as the first point of contact for claimants.
- Guide customers through the claims process, explaining details and recommending settlements.
- Collaborate with contractors to resolve claim issues.
Qualifications and Experience
- Experience in a claims environment, ideally property claims.
- Excellent communication skills – able to speak and write clearly to policyholders, insurers, contractors, and other stakeholders.
- A commitment to obtaining the Chartered Institute of Loss Adjusters’ Cert CILA qualification.
Skills Development
Training: We provide all Sedgwick‑specific training required for success in this role.
Remuneration & Other Benefits
- Competitive salary based on skills, experience, and qualifications.
- Self‑Invested Personal Pension Scheme (SIPP).
- Holiday allowance of 25 days plus bank holidays.
- Flexible working from our office or your home.
- Private healthcare plan (including pre‑existing conditions).
- Life assurance.
- Employee assistance programme for well‑being.
- Group income protection.
- Voluntary benefits – green car scheme, dental cover, cycle‑to‑work scheme, season ticket loan, wellbeing and digital GP applications.
- Discounts on various products and services.
Equal Opportunity
We have a zero‑tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital or family status, race, religion, sex or sexual orientation. Sedgwick is an Equal Opportunity Employer.
Claims Technician - Scotland in Glasgow employer: Dormont Manufacturing Co
Sedgwick is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With comprehensive training programmes, including the opportunity to earn the Chartered Institute of Loss Adjusters’ Cert CILA qualification, employees are empowered to develop their skills while making a meaningful impact in the lives of claimants. The flexible working arrangements, competitive benefits package, and commitment to equality make Sedgwick a standout choice for those seeking a rewarding career in Scotland.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Technician - Scotland in Glasgow
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Dormont Manufacturing Co). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Dormont Manufacturing Co. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Claims Technician - Scotland in Glasgow
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Dormont Manufacturing Co.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Dormont Manufacturing Co. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Dormont Manufacturing Co
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Dormont Manufacturing Co to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Dormont Manufacturing Co, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Dormont Manufacturing Co's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
