Claims Executive in Glasgow

We are seeking a talented individual to join Marsh Corporate & Commercial in our Claims Executive Team. The Claims Executive team provides specialised insurance claims services to clients and prospects of Marsh. The team is looking to grow and develop the current suite of services.

Within this role you will be responsible for claims analysis, reporting, leading client facing claims reviews and identifying opportunities for new business from the service reviews.

We will rely on you to:

• Act as the primary point of contact for a portfolio of corporate and commercial clients, setting tailored claims service strategies to meet their unique needs.
• Provide high-quality claims analysis and regular updates to clients on progress, challenges, and opportunities to enhance their claims journey and reduce costs.
• Identify and implement cost-effective solutions to improve the client’s claims experience, including audits, training, and claims preparation.
• Collaborate closely with the wider Marsh service team, ensuring clients’ claims experiences are optimized for renewal negotiations.
• Maintain compliance with operational processes while demonstrating a commitment to continuous personal development.

What you need to have:

• Proven knowledge of commercial/corporate claims focussed predominantly on Liability, Property & Motor.
• Previous client facing experience including the leading of client meetings.
• Excellent customer service skills, with the ability to communicate effectively with clients at all levels.
• Strong knowledge of the UK commercial insurance market and processes.
• Outstanding organizational skills for effective diary management and reporting.

What makes you stand out:

• A self-starter attitude with a strong sense of accountability and pride in your work.
• Proven ability to develop strong internal and external relationships.
• Confidence in presenting to diverse audiences and exceptional written communication skills.
• Experience in assisting clients with commercial claims cost reduction and process improvements.
• CII certification or other relevant professional qualifications.

Why join our team:

We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer.

We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at reasonableaccommodations@mmc.com.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.