At a Glance
- Tasks: Gather business requirements and document solutions for Dynamics 365 CRM projects.
- Company: Join Avanade, a leader in Microsoft technology and innovation.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on career development and innovation.
- Why this job: Be part of a dynamic team shaping the future of businesses with cutting-edge tech.
- Qualifications: Bachelor’s degree and 3 years of experience in a business analyst role.
The predicted salary is between 45000 - 55000 £ per year.
At Avanade, we see how the power of Dynamics 365 shapes the future of businesses every day. By combining our unmatched Microsoft knowledge with our creative approach to innovation and strong industry knowledge, we create a lot of opportunities for Microsoft, our clients, and for you. Avanade has countless paths for you to pursue. One of them is sure to lead to your unique version of success.
As a Pre‑Sales Solutions Specialist for Dynamics 365 Customer Engagement, you’ll be integral to our UK sales team. You’ll collaborate with account teams to design and position high‑value solutions for finance and/or supply‑chain challenges, turning your technical depth into clear business solutions with tangible value‑driven outcomes.
Key Responsibilities- Business Requirements Gathering: Collaborate with stakeholders to gather and document detailed business requirements for Dynamics 365 CRM projects.
- Functional Specification Documentation (FSD): Write clear and comprehensive Functional Specification Documents to guide development teams.
- Dynamics 365 CRM Expertise: Apply functional knowledge of Microsoft Dynamics 365, particularly in areas such as retail customer leads and service requests.
- Cross‑Team Interaction: Work closely with multiple teams, including IT, development, and operations, to ensure alignment and integration of business requirements.
- Systems Alignment: Ensure alignment of specifications from various systems and interfaces, contributing to seamless system integration.
- JIRA Triage: Manage and prioritize JIRA tickets, assigning them to the appropriate teams based on priority and complexity.
- Stakeholder Communication: Facilitate communication between stakeholders to ensure clarity and alignment of project objectives.
- Bachelor’s degree in business administration, Information Systems, or a related field.
- Minimum 3 years of experience in a business analyst role or related position.
- Strong analytical, problem‑solving, and communication skills.
- Ability to work independently and within a team environment.
- Microsoft Dynamics Functional Knowledge: Proficiency in Microsoft Dynamics 365, particularly in one of the following areas: Retail Customer Leads, Service Requests.
- Business Requirements Gathering: Strong skills in gathering and documenting business requirements.
- Writing FSD: Experience in writing detailed and clear Functional Specification Documents (FSD).
- Cross‑Functional Collaboration: Ability to effectively interact with multiple teams, ensuring clear communication and project alignment.
- Systems Integration: Proven ability to align specifications from multiple systems and interfaces for cohesive system functionality.
- JIRA Triage: Experience in managing JIRA tickets, with the ability to prioritize and assign tasks to the appropriate teams.
- MSD Environment Knowledge: Familiarity with the Microsoft Dynamics 365 environment.
- Banking Experience: Previous experience working in the banking sector.
Functional Business Analyst, MS Dynamics 365 CRM employer: Dormont Manufacturing Co
At Avanade, we pride ourselves on being an exceptional employer that fosters a culture of innovation and collaboration. Our commitment to employee growth is evident through numerous development opportunities tailored to your career path, particularly in the dynamic field of Microsoft Dynamics 365 CRM. Located in the UK, we offer a vibrant work environment where your contributions directly impact our clients' success, making every day rewarding and meaningful.
StudySmarter Expert Advice🤫
We think this is how you could land Functional Business Analyst, MS Dynamics 365 CRM
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We think you need these skills to ace Functional Business Analyst, MS Dynamics 365 CRM
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Dormont Manufacturing Co, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Dormont Manufacturing Co
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Dormont Manufacturing Co’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
