Integration & Support Engineer - Farnborough

DXC Technology is committed to building diverse, inclusive teams. We welcome applications from all backgrounds and particularly encourage interest from women, underrepresented groups, and neurodivergent candidates. We offer reasonable adjustments throughout the hiring process and are dedicated to creating a supportive, accessible environment for everyone. The role will involve working on a secure account and as a result we require a sole UK national who holds or is willing to undergo security clearance.

Role Responsibilities

• A mix of Windows integration, development (Delivery) and support (Run) activities.
• Windows Integration and support engineer to work on several build and/or support projects ranging from the development of secure Windows solutions to regular software patching for several existing support projects.
• The build projects cover development, build, configuration and testing of the Laptops and contain both COTS and bespoke applications from multiple vendors.
• The Support projects cover answering user queries, logging faults and providing second and third line support.
• Interaction with the customer, third party suppliers and sub-contractors to coordinate the resolution of issues.
• Following rigid Engineering Delivery Lifecycle and Support procedures through the project lifecycles.

Day to Day Responsibilities

• Installation of Operating System and required application software packages.
• Implement Security tools and practices.
• Ensure configuration and backup of Support Servers.
• Provision of system updates for the Operating System and software to the latest releases, patches etc.
• Technical Support to Customer.
• Liaison with customer, third parties and suppliers to investigate and resolve support issues.
• Prepare status reports, attend project meetings as required.
• Support to new and existing Team Members.
• Reporting to the Project Manager(s) and to the Lead Engineer.

Essential Skills

• Windows Operating Systems (preferably Windows 11 and Server 2022 onwards).
• Microsoft Azure and Microsoft 365.
• Knowledge and understanding of Windows Group Policy Objects.
• Knowledge of system testing, configuration management and quality assurance best practices.
• Ability to fault find low level hardware and software issues.
• Technical report and design documentation writing.
• Experience of working in and integrating products within a strictly secure system environment.
• This role requires an ability to rapidly understand a highly complex custom system design, and a strict engineering process.

Desirable Skills

• Experience of working in a secure environment.
• Networking to intermediate level.
• Scripting – for use in automation of installation tasks (PowerShell).
• Understanding of technical risk control.

Personal competencies

• Strong interpersonal skills.
• Ability to contribute throughout the full lifecycle from design through to implementation and support.
• Good Problem solving and Analytical skills with the ability to apply logical thought processes.
• Time management and the ability to work on multiple separate deliverables in parallel.
• Ability to liaise with the lead engineer and/or customer representatives to reach agreement on areas as required.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritises in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

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