Account Manager - Boots, Exeter

At Revlon, we create beauty innovations for everyone that inspire confidence and ignite joy every day. Breaking beauty boundaries is in our company’s DNA. Since its game-changing launch of the first opaque nail enamel in 1932 (and later, the first long-wear foundation), Revlon has provided consumers with high-quality product innovation, performance, and sophisticated glamour. Elizabeth Arden made waves as a woman-led beauty company in the 1920s. In 1931, Almay became the original hypoallergenic, fragrance-free beauty brand. Today, Revlon resiliently continues its legacy as a leading global beauty company.

Our diverse portfolio—which consists of some of the world’s most iconic brands and product offerings in color cosmetics, skincare, hair color & care, personal care, and fragrances—is sold around the world through prestige, professional, mass, and direct-to-consumer retail channels. We honour our heritage, embrace change, and applaud diversity. We champion our employees and celebrate our consumers. We are Revlon, together, transforming beauty.

Onsite Role: This role requires full-time presence at Elizabeth Arden’s Beauty Counter in Boots, Exeter. Hours: 22.5 hours per week over 3 or 4 days.

Overview

Elizabeth Arden represents a prestige, skincare-led approach to beauty, combining innovation, expertise and exceptional customer experience. We are seeking a passionate and dynamic Beauty Consultant to join our team. In this role, you will act as a brand ambassador on counter - delivering personalised service, sharing your skincare expertise, and driving sales performance. This is an opportunity to be part of a globally recognised beauty brand while developing your skills in a fast-paced, customer-focused environment.

Responsibilities

• Deliver exceptional, personalised customer service at all times.
• Provide expert advice across skincare, colour and fragrance, with a strong focus on skincare.
• Conduct consultations and perform RDSE services confidently and professionally.
• Drive retail sales and consistently work towards individual and team targets.
• Engage customers through product demonstrations, storytelling and tailored recommendations.
• Build strong relationships to encourage customer loyalty and repeat business.
• Maintain high standards of counter presentation in line with brand expectations.
• Work collaboratively with colleagues to create a positive and high-performing environment.

Who you are

• Passionate about skincare and delivering outstanding customer experiences.
• A strong communicator who enjoys connecting with people and building relationships.
• Results-driven, with a proactive approach to achieving sales targets.
• Energetic, enthusiastic and confident in a customer-facing role.
• A team player who contributes positively to the counter environment.
• Takes pride in representing a premium beauty brand.

Qualifications

• Minimum 1 year experience in a retail or customer-facing role.
• Experience in beauty, skincare or cosmetics is preferred.
• Proven ability to work towards and achieve sales targets.
• Strong communication and interpersonal skills.
• Flexibility to work retail hours, including weekends and peak periods.

What we offer

• Competitive salary with commission and performance-related incentives.
• Generous staff discount and product allowance.
• Access to the Red Door Academy training and development programmes.
• Ongoing coaching and career progression opportunities.
• Company pension and benefits package.