At a Glance
- Tasks: Lead professional services for Fusion Essence, managing onboarding and customer engagements.
- Company: Finastra, a leading fintech company transforming banking services.
- Benefits: Competitive salary, flexible working options, and opportunities for career advancement.
- Other info: Join a collaborative environment focused on innovation and excellence.
- Why this job: Make a significant impact in the fintech industry while leading a dynamic team.
- Qualifications: Experience in SaaS delivery, strong leadership skills, and a passion for customer success.
The predicted salary is between 70000 - 90000 £ per year.
Finastra in Europe seeks a Regional Head of Services Delivery to lead professional services for Fusion Essence.
You will manage onboarding, deployments and customer engagements across multiple core banking, digital and analytics solutions, aligning product roadmaps with delivery commitments.
You will oversee a multi-disciplinary team, collaborate with sales, PMO and cloud IT, and drive revenue forecasting, process improvements and customer satisfaction across the European region.
We think you need these skills to ace Europe Regional Head of Services Delivery - SaaS & Banking
Leadership Skills
Project Management
Customer Engagement
Onboarding and Deployment Management
Collaboration Skills
Revenue Forecasting
Process Improvement
