Escalations Specialist: Global Support & Claims

Escalations Specialist: Global Support & Claims

Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Dormont Manufacturing Co

At a Glance

  • Tasks: Turn challenging customer conversations into positive experiences and resolve escalated queries.
  • Company: Join Laundryheap, a fast-growing international service in Bengaluru.
  • Benefits: Gain valuable experience in customer service and develop your problem-solving skills.
  • Other info: Dynamic office environment with opportunities for personal and professional growth.
  • Why this job: Make a real difference by helping customers and building trust.
  • Qualifications: Excellent English, customer-service background, and adaptability in a fast-paced environment.

The predicted salary is between 30000 - 40000 £ per year.

Laundryheap in Bengaluru is seeking an energetic, detail-oriented Escalations agent to turn challenging customer conversations into positive experiences.

You’ll resolve escalated queries, support claims or refunds, and help build trust across our fast-growing, international service.

This office-based role requires excellent English, a customer-service background, and the ability to adapt in a dynamic, fast-paced environment.

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Escalations Specialist: Global Support & Claims employer: Dormont Manufacturing Co

Dormont Manufacturing Co is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration. With a strong commitment to employee growth, the company provides extensive training opportunities and a comprehensive benefits package, all while supporting a flexible hybrid work model that enhances work-life balance. Join us in shaping the future of lottery solutions in a role that promises meaningful impact and professional development.

Dormont Manufacturing Co

Contact Details:

Dormont Manufacturing Co Recruitment Team

We think you need these skills to ace Escalations Specialist: Global Support & Claims

Customer Service
Conflict Resolution
Communication Skills
Attention to Detail
Problem-Solving Skills
Adaptability
English Proficiency