At a Glance
- Tasks: Support wealth management clients using the FNZ Figaro platform and assist with onboarding new clients.
- Company: Join a leading financial services company focused on innovation and client success.
- Benefits: Competitive salary, professional development, and opportunities for growth in a dynamic environment.
- Other info: Be part of a collaborative team that values continuous improvement and client satisfaction.
- Why this job: Make a real impact by helping clients navigate complex financial solutions and enhance their operations.
- Qualifications: Experience in consulting or analysis, strong communication skills, and a passion for problem-solving.
The predicted salary is between 50000 - 65000 £ per year.
Role Overview
The Asset Management Infrastructure division at FNZ includes a dedicated Consultancy team responsible for supporting existing wealth management clients using the FNZ Figaro platform and assisting with the onboarding of new clients. Consultants play a key role in providing expertise across the full lifecycle of client engagement, from requirement gathering through to implementation, training, and ongoing support.
Core Responsibilities
- Presenting and explaining existing FNZ capabilities to clients.
- Capturing and documenting client use cases and requirements.
- Implementing new and existing FNZ functionality on client environments.
- Demonstrating how FNZ functionality supports client regulatory obligations.
- Delivering client training programmes and facilitating knowledge transfer.
- Assisting FNZ development teams by clarifying client needs and expectations.
- Conducting internal and client‑facing documentation reviews and walkthroughs.
- Helping clients diagnose issues and providing workarounds where needed while defects are resolved.
- Providing insights to development and documentation teams on how clients use Figaro in practice.
Role Requirements
This role is suited to individuals who:
- Are strong problem solvers, comfortable interpreting complexity and navigating evolving situations.
- Demonstrate excellent communication skills and professional presence.
- Possess strong technology, analytical, and data interpretation skills.
- Thrive in environments with high levels of client and stakeholder interaction.
- Hold a broad understanding of wealth management practices.
Team Responsibilities
The Consultancy Team within AMI delivers a range of high‑value services to both existing and prospective FNZ clients. Key responsibilities include:
- Acting as subject‑matter experts on Figaro, providing insight into system capabilities through walkthroughs, demonstrations, training sessions, and discussion of potential solutions to business requirements.
- Supporting client project processes, including the implementation of FNZ functionality and assessing the impact of changes to third‑party systems.
- Working as skilled business analysts to elicit, interpret, and document requirements for development projects—serving as the bridge between clients and development teams.
- Providing business‑as‑usual support by diagnosing user issues, explaining system behaviors, and advising on standard configuration changes and processes.
Role Responsibilities
- Serve as the primary contact for clients regarding general Figaro queries.
- Lead business analysis activities across projects, capturing and documenting stakeholder requirements.
- Support clients in deploying Figaro functionality, including recommending process changes and performing or advising on configuration and data updates.
- Act as liaison between client stakeholders and FNZ teams throughout development initiatives.
- Assist clients with daily Figaro use, including troubleshooting issues and suggesting alternative solutions.
- Provide feedback to FNZ teams on client usage patterns and future plans.
- Support the Client Relationship Manager with demos, sales activities, and other initiatives that promote adoption of Figaro and FNZ services.
Experience Required
- Experience in a consulting, analysis or development environment.
- Figaro experience is essential.
- General investment/wealth/life and/or pensions products and the markets in which FNZ and our customers operate.
- An understanding of the regulatory environment FNZ operates within.
- Proven track record in delivery/consulting environment with financial services/wealth market.
- Be able to evidence establishing an environment of continuous improvement and capability development.
- Confident, and able to take initiative given client– and delivery-focused environment.
- Independent, self‑directing and delivery focused working style.
- Superior analytical thinking.
- Commercially aware.
- Excellent organizational, administration and time management skills.
- Good team communication skills, confident in dealing with internal and external clients.
- Highly developed written and oral communication skills.
Nice to Have
- SQL skills
- Client facing experience
Solution Consultant (Figaro) in Edinburgh employer: Dormont Manufacturing Co
FNZ is an exceptional employer that fosters a collaborative and innovative work culture, particularly within the Asset Management Infrastructure division. As a Solution Consultant, you will benefit from comprehensive training programmes, opportunities for professional growth, and the chance to work closely with clients in a dynamic environment. With a focus on continuous improvement and a commitment to employee development, FNZ offers a rewarding career path for those looking to make a meaningful impact in the wealth management sector.
StudySmarter Expert Advice🤫
We think this is how you could land Solution Consultant (Figaro) in Edinburgh
✨Tip Number 1
Get to know the FNZ Figaro platform inside out! Familiarise yourself with its features and capabilities so you can confidently discuss how it meets client needs during interviews. This will show you're not just interested in the role, but that you’re ready to hit the ground running.
✨Tip Number 2
Practice your problem-solving skills! Think of real-life scenarios where you've tackled complex issues, especially in a consulting or client-facing role. Be ready to share these examples in interviews to demonstrate your analytical thinking and ability to navigate evolving situations.
✨Tip Number 3
Brush up on your communication skills! Since this role involves a lot of client interaction, practice explaining technical concepts in simple terms. You want to show that you can engage with clients effectively and make them feel comfortable with the solutions you provide.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and genuinely interested in joining the StudySmarter team. Let’s get you that job!
We think you need these skills to ace Solution Consultant (Figaro) in Edinburgh
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Solution Consultant role. Highlight your experience with Figaro and any relevant consulting or analysis work. We want to see how your skills match what we're looking for!
Showcase Your Communication Skills:Since this role involves a lot of client interaction, it's crucial to demonstrate your excellent communication abilities. Use clear and concise language in your application, and don’t forget to mention any experience you have in delivering training or presentations.
Highlight Problem-Solving Experience:We love problem solvers! Share examples from your past roles where you've tackled complex issues or navigated challenging situations. This will show us that you're ready to handle the dynamic environment at FNZ.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Dormont Manufacturing Co
✨Know Your Figaro Inside Out
Make sure you have a solid understanding of the FNZ Figaro platform. Familiarise yourself with its functionalities and how it supports wealth management practices. Be ready to discuss specific use cases and how you've applied Figaro in previous roles.
✨Showcase Your Problem-Solving Skills
Prepare examples that highlight your problem-solving abilities, especially in complex situations. Think about times when you've navigated challenges or provided innovative solutions for clients, as this will resonate well with the consultancy aspect of the role.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly and professionally. Since the role involves a lot of client interaction, demonstrating excellent communication skills during the interview is crucial. Consider doing mock interviews to refine your delivery.
✨Understand Client Needs
Research common client requirements in the wealth management sector. Be prepared to discuss how you would capture and document these needs effectively. Showing that you can act as a bridge between clients and development teams will set you apart.
