Director, Inpatient Oncology Nurse Case Management

The Director of Inpatient Oncology Nurse Case Management is responsible for the overall leadership, management, and coordination of nursing case management services within the Institute’s oncology inpatient unit. This role ensures the delivery of high-quality patient case management by developing and implementing nursing policies, procedures, and best practices. The Director leads and mentors a diverse team of nursing professionals, fostering their professional growth and maintaining a supportive work environment. Collaborating extensively with interdisciplinary teams and other departments, the Director optimizes patient outcomes and enhances service delivery. This position plays a critical role in strategic planning, promotes a culture of continuous improvement, and ensures compliance with regulatory standards.

Primary Duties and Responsibilities:

• Leadership and Team Management: Effective leadership in nursing involves creating a positive work environment through direction and supervision, while implementing strategies to boost staff morale and retention. Regular performance evaluations and constructive feedback help set clear expectations and goals, addressing staff concerns promptly to maintain team cohesion. Recruitment efforts focus on attracting top talent, promoting diversity, and ensuring adequate staffing levels to meet patient care needs, while managing workloads to prevent burnout.
• Collaborative Care Coordination: Building strong relationships with healthcare professionals such as physicians and pharmacists to support integrated patient care. Leading interdisciplinary meetings and serving as a liaison between nursing staff and other departments that fosters open communication and collaboration, ensuring comprehensive care plans and positive patient outcomes.
• Change Management, Innovation, Quality Improvement: Lead initiatives to implement new programs and technologies that enhance patient care and operational efficiency, with staff engagement being key to successful change processes. Utilizing data analysis to identify areas for improvement, by engaging in quality assurance programs to ensure adherence to evidence-based practices and regulatory requirements. Budget management and resource allocation are optimized to maintain quality without compromising efficiency.
• Promote a Culture of Patient-Centered Care: Promoting patient-centered care involves initiatives to improve satisfaction and experience, advocating for patient rights, and fostering open communication among staff. Recognizing and rewarding excellence in nursing practice by encouraging a culture of safety and excellence, ensuring ethical considerations are prioritized in care delivery.

Knowledge, Skills, and Abilities:

• Leadership skills in nursing include mentoring and developing staff and leaders, team building, and conflict resolution.
• Strong collaboration and communication skills are essential for building relationships across disciplines and conveying information effectively.
• Organizational skills involve aligning nursing services with strategic goals, managing priorities, and navigating dynamic environments.

Minimum Job Qualifications:

• Education Required: Master’s Degree
• Area of Study Required: Bachelor’s and Master’s degrees required, one of which must be in Nursing
• Area of Study Preferred: Advanced degrees in Nursing Administration, Healthcare Management, or related field are preferred.
• Experience Required: Registered nurse with 3-5 years’ experience in case management with progressive administrative experience.
• Experience Preferred: Oncology experience preferred
• Licenses/Certification/Registration Required: Licensed as a Registered Nurse in the Commonwealth of Massachusetts and or New Hampshire as applicable.
• Licenses/Certification/Registration Preferred: Leadership, Oncology, or Case Management certification (required within 2 years of employment)

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.