Digital Data & Consent Lead

Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.

We are looking for a Digital Data & Consent Lead to own how digital data is collected, permitted and governed across M&G Life digital marketing platforms. This role is focused on digital data at source – websites, cookie consent, tags, pixels and ingestion into marketing platforms. The purpose is to ensure digital data is compliant, secure, well‑governed and fit for use before it flows into Marketo and downstream reporting.

You will sit between Digital, Data, Enterprise Security, Privacy and Governance, acting as the clear owner of digital consent and tagging, and as a product owner for digital‑originating data flows. A key part of the role is partnering closely with Privacy colleagues to interpret legislation and regulatory guidance, and translate this into clear, user‑appropriate consent experiences and operational practices.

Responsibilities

• Own the end‑to‑end cookie consent and tagging compliance model across M&G Life websites using OneTrust.
• Work in close partnership with Privacy to interpret cookie consent legislation and regulatory guidance, and operationalise this through:
• Consent banner wording and user journey design
• Cookie and tag categorisation (e.g. strictly necessary, functional, analytics, marketing)
• Consent models and preference management
• Act as the digital authority on what data can be collected under which consent conditions, partnering with Privacy, Risk and Legal.
• Own the operating model for digital tags and pixels, including governance through CSP controls and the Ensighten framework.
• Define and maintain clear processes for tag requests, privacy and security assessment, deployment, testing and ongoing hygiene.
• Act as product owner for key digital‑to‑data pipelines, including:
• Website event and interaction data
• Integration into Marketo
• Downstream feeds into reporting teams and data products
• Work closely with the Life Data team to prioritise backlogs, agree outcomes and ensure digital data is reliable, usable and trusted.
• Provide subject‑matter leadership on compliant, scalable digital data implementation and support change impact assessments across websites, consent tooling and MarTech platforms.

What we’re looking for

Essential

• Hands‑on experience implementing and managing website analytics, tags and pixel implementations in a regulated environment.
• Practical experience of cookie consent management, ideally using OneTrust.
• Experience working alongside Privacy or Legal teams to interpret consent legislation and translate it into live digital implementation and operations.
• Good understanding of CSP, tag management and enterprise web security, with experience partnering with security or engineering teams.
• Experience owning or leading digital‑originating data flows (for example website or marketing data).
• Confidence working across Digital, Data, Technology, Privacy and Governance stakeholders.

Desirable

• Experience with Marketo or similar marketing automation platforms.
• Familiarity with Adobe Analytics or similar web analytics tools.
• Experience working in UK financial services, insurance or another highly regulated sector.

What success looks like

• M&G Life websites consistently demonstrate robust, auditable consent and tagging compliance.
• Clear, trusted processes exist for tags, pixels and vendors, understood across Marketing, Technology, Security and Privacy.
• Digital data flowing into Marketo and reporting platforms is reliable, well‑owned and continuously improving.
• The role is recognised as the go‑to authority for digital data and consent foundations across M&G Life.

Location and travel

Location: Hybrid - Edinburgh office 2 - 3 days per week

Work Level: Experienced Colleague

Reporting to: Senior Digital Performance Manager

Function: Experience Performance – Digital Experience & Channels, M&G Life

Recruiter: Phoebe Ewers

Close Date: 22nd May 2026

What we offer

At M&G, we’re committed to helping you thrive and supporting your wellbeing, both at work and beyond. Our benefits are designed to help you balance your professional and personal life, while planning confidently for your future. Our UK benefits include:

• A valuable pension scheme of 18%, with 13% made up of Employer Contributions and 5% Employee Contributions.
• Share Save and our Share Incentive Plan, together with access to financial wellbeing and support services.
• 38 days annual leave including bank holidays, with the opportunity to purchase up to 5 extra days.
• Market leading Inspiring Families policy includes comprehensive support and paid parental leave covering maternity, adoption, surrogacy, and paternity leave.
• Health & Protection cover including Private Healthcare, Critical Illness and Life Assurance for you, with family options.

We have a diverse workforce and an inclusive culture at M&G, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people.

M&G is also proud to be a Disability Confident Leader, and we welcome applications from candidates with long-term health conditions, disabilities, or neuro-divergent conditions. If you need assistance or an alternative means of applying for a role due to a disability or additional need, please let us know by contacting us at: careers@mandg.com