At a Glance
- Tasks: Fix leaks, replace taps, and maintain heating systems in homes.
- Company: Join a community-focused company making a real difference.
- Benefits: Enjoy 25 days leave, a company van, and discounts on groceries.
- Other info: Participate in fun team events and community volunteering.
- Why this job: Be the go-to expert for plumbing while helping residents feel at home.
- Qualifications: Experience in plumbing and strong customer service skills required.
The predicted salary is between 38000 - 38000 £ per year.
Location: Dartford
Contract: Full Time Permanent
Salary up to £38,000 per annum, plus company van & fuel card
42.5 hours per week (8-5 Monday-Friday)
We’re looking for an experienced and dependable Plumber to join our expanding team, supporting a busy responsive repairs contract in Dartford. This is a practical, hands-on role where you’ll be responsible for carrying out a wide range of plumbing repairs and maintenance tasks in occupied social housing properties. From fixing leaks and replacing taps to diagnosing more complex issues with heating systems or drainage, you’ll be the go-to expert for keeping homes safe, functional, and comfortable. You’ll be working directly with residents, so a professional approach and strong customer service skills are essential. With a steady flow of work and a commitment to improving housing standards, this is a great opportunity to be part of a team that’s making a real difference in the community. We’re looking for someone who takes pride in their work, solves problems efficiently, and gets the job done right the first time.
Duties:
- Carry out responsive plumbing repairs in occupied properties
- Diagnose and repair leaks, blockages, and drainage issues
- Replace taps, toilets, cisterns, basins, and other sanitary ware
- Repair or replace pipework, valves, and fittings
- Work on unvented cylinders
- Investigate and resolve issues with hot water systems and radiators
- Ensure all work complies with current plumbing regulations and health & safety standards
- Record job details, materials used, and completion notes using handheld devices or job sheets
- Remove, repair, or replace bath panels as part of routine plumbing maintenance or to access pipework for leak detection and repair, ensuring panels are securely refitted and finished to a professional standard
- Maintain tools, equipment, and company vehicle in good working order
- Work respectfully in residents’ homes, maintaining a clean and safe environment
- Identify and report any additional works, safeguarding concerns, or property issues
- Participate in the out-of-hours emergency rota when required
- Adhere to all health & safety policies and procedures
- Provide high levels of customer care at all times
Role Criteria:
- Proven experience in domestic repairs and maintenance in a plumbing position
- Full UK driving licence
- Ability to work independently and manage workload effectively
- Strong fault-finding and problem-solving skills
- Excellent customer service skills, with experience working in occupied homes
- Good understanding of health & safety regulations and safe working practices
- Ability to use handheld devices or job management systems to record work
- Willingness to participate in out-of-hours emergency rota
Desirable:
- G3 unvented qualification
Benefits:
- 25 days annual leave plus bank holidays
- Annual Mears Fun Day – our annual fun day is organised as a massive thank you from the executive team for all the hard work!
- Volunteering leave – Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
- Staff perks with Mears Rewards – discounts of up to 10% on weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more.
- Family friendly policies
- Company van, fuel card, and uniform
All our roles require candidates to have the entitlement to work within the UK; Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21, have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant background, identity & security checks before commencement of employment.
Plumber in Dartford employer: Dormont Manufacturing Co
Join Mears as a Plumber in Dartford, where you'll be part of a dedicated team making a tangible impact in the community through essential plumbing repairs in social housing. Enjoy a supportive work culture that values your contributions with benefits like 25 days annual leave, a company van, and opportunities for personal growth through volunteering initiatives. With a focus on employee well-being and customer satisfaction, Mears is committed to fostering a rewarding environment for all its staff.
StudySmarter Expert Advice🤫
We think this is how you could land Plumber in Dartford
✨Tip Number 1
Get your hands dirty! Before you even step into an interview, make sure you’ve got some practical experience under your belt. Whether it’s fixing a mate’s leaky tap or volunteering for community projects, showing that you can handle real-world plumbing issues will set you apart.
✨Tip Number 2
Brush up on your customer service skills! As a plumber, you’ll be working directly with residents, so being friendly and professional is key. Practice how you’d explain repairs to someone who might not know much about plumbing – clear communication goes a long way!
✨Tip Number 3
Network like a pro! Connect with other plumbers and industry professionals on social media or local events. You never know when a chat could lead to a job opportunity. Plus, we at StudySmarter love to see our community members helping each other out!
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application in front of the right people. Make sure to highlight your hands-on experience and customer service skills in your profile – we want to see what makes you the best fit for the team!
We think you need these skills to ace Plumber in Dartford
Some tips for your application 🫡
Show Off Your Skills:When you're writing your application, make sure to highlight your plumbing experience and any specific skills you have. We want to see how you've tackled repairs and maintenance in the past, so don’t hold back!
Be Professional:Since you'll be working directly with residents, it's super important to convey your customer service skills in your application. Use a friendly tone but keep it professional – we’re looking for someone who can represent us well!
Tailor Your Application:Make sure to tailor your application to the job description. Mention your familiarity with health & safety regulations and any relevant qualifications, like the G3 unvented qualification if you have it. This shows us you’re serious about the role!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important details. Let’s get your application rolling!
How to prepare for a job interview at Dormont Manufacturing Co
✨Know Your Plumbing Basics
Brush up on your plumbing knowledge before the interview. Be ready to discuss common issues like leaks, blockages, and how to diagnose heating system problems. Showing that you understand the practical aspects of the job will impress the interviewer.
✨Showcase Your Customer Service Skills
Since you'll be working directly with residents, it's crucial to demonstrate your customer service abilities. Prepare examples of how you've handled difficult situations or provided excellent service in the past. This will highlight your professionalism and ability to maintain a positive environment.
✨Familiarise Yourself with Health & Safety Regulations
Make sure you're well-versed in current plumbing regulations and health & safety standards. Being able to discuss these topics confidently will show that you take safety seriously and are committed to maintaining high standards in your work.
✨Prepare for Practical Scenarios
Expect to be asked about specific plumbing scenarios during the interview. Think through how you would approach diagnosing and fixing various plumbing issues. This will not only demonstrate your problem-solving skills but also your hands-on experience in the field.