At a Glance
- Tasks: Service and repair cutting-edge analysers, providing technical support and training to customers.
- Company: Global leader in sensing and gas analysis solutions with a strong commitment to sustainability.
- Benefits: Competitive salary, bonus, pension plan, 25 days leave, and an award-winning Wellbeing Programme.
- Other info: Opportunities for international travel and excellent career development in a dynamic environment.
- Why this job: Join a mission-driven team making a real impact in low-emission power and sustainable manufacturing.
- Qualifications: Experience in field service engineering with strong electronics and troubleshooting skills.
The predicted salary is between 50000 - 55000 £ per year.
As a global leader in sensing and gas analysis solutions for over 74 years, our technology supports low‑emission power, sustainable manufacturing, medical oxygen supply, facility safety, and cutting‑edge research. Our colleagues are at the heart of our mission, and we are excited to be seeking an experienced Field / In‑House Service Engineer to support Servomex analysers and systems from our Crowborough Technical Centre and at customer sites across the UK, with occasional international travel across the EMEAI region.
Base salary range – up to £55,000
Location - Crowborough, East Sussex with travel across England
Permanent eligibility to work in the UK – no sponsorship available
Key responsibilities include:
- Servicing, repairing, testing, and commissioning Servomex analysers and systems, both in‑house and on customer sites
- Performing startup, commissioning, FAT and SAT activities
- Providing technical support and service training to customers, distributors, and internal teams
- Supporting system build and testing with the Systems Engineering team prior to shipment
- Completing service, repair, and commissioning documentation in line with quality processes
- Ensuring equipment meets health & safety and local compliance requirements
- Supporting technical sales enquiries, service quoting, and promoting maintenance contracts
- Participating in service planning, forecasting, and continuous improvement initiatives
What we’re looking for:
- Proven experience as a Field Service Engineer working with analytical or instrumentation systems
- Strong background in electronics and instrumentation, with solid troubleshooting skills
- Experience working in industries such as oil & gas, industrial gases, chemical, food, or cement
- Ability to interpret schematics, wiring diagrams, and technical manuals
- Experienced in customer-facing roles, delivering training and building strong relationships
- Confident working independently and remotely with minimal supervision
- Competent in MS Office and SAP
- Fluent English and a full UK driving licence
- Willingness to travel within the UK and occasionally internationally
Desirable experience:
- Semiconductor (SEMI) industry exposure
- Laser‑based analyser or laser technology experience
- Knowledge of Lean manufacturing / continuous improvement
- Salesforce experience
Education / Qualifications:
- Technical Degree (or equivalent level) in Electronics, Electrical Engineering or closely related discipline
Benefits:
You’ll enjoy a competitive package that includes a discretionary bonus, a pension plan with up to 10.5% employer contribution, and 25 days’ annual leave with the option to buy more, plus bank holidays and a company shutdown day. We also have an award‑winning Wellbeing Programme and an excellent Talent Management Programme, life assurance, enhanced family friendly benefits, two volunteering days, a cycle to work scheme and more!
Reasonable adjustments:
We welcome and support candidates who may need reasonable adjustments during the recruitment process. You will have an opportunity to tell us about any adjustments you may need when you apply, and we will do our best to put these in place. We are also committed to making reasonable adjustments for employees wherever possible.
Service Engineer in Crowborough employer: Dormont Manufacturing Co
As a global leader in sensing and gas analysis solutions, we pride ourselves on fostering a supportive and innovative work environment at our Crowborough Technical Centre. Our employees benefit from a competitive salary, generous pension contributions, and a comprehensive wellbeing programme, alongside opportunities for professional growth through our Talent Management Programme. With a commitment to employee development and a culture that values collaboration and continuous improvement, we are dedicated to making a meaningful impact in the industries we serve.
StudySmarter Expert Advice🤫
We think this is how you could land Service Engineer in Crowborough
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Service Engineer role you’re after at Dormont Manufacturing Co.
✨Show Off Your Projects!
Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at Dormont Manufacturing Co a taste of what you can bring to the table!
✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at Dormont Manufacturing Co.
✨Apply Through Company Websites
When you spot a role like Service Engineer at Dormont Manufacturing Co, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.
We think you need these skills to ace Service Engineer in Crowborough
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Service Engineer, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at Dormont Manufacturing Co a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to Dormont Manufacturing Co specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at Dormont Manufacturing Co
✨Brush Up on Core Engineering Principles
Before heading into the interview with Dormont Manufacturing Co, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like Dormont Manufacturing Co want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
