At a Glance
- Tasks: Lead the UK marketplace, driving strategy and performance across selection, pricing, and seller quality.
- Company: Join JD.com, a global leader in technology and supply chain ecosystems.
- Benefits: Competitive salary, supportive culture, and opportunities for growth and learning.
- Other info: Diverse and inclusive workplace where every voice matters.
- Why this job: Shape the future of e-commerce while making a real impact on a global scale.
- Qualifications: Senior leadership experience in e-commerce and strong analytical skills required.
The predicted salary is between 80000 - 100000 £ per year.
Who We Are
At JD.com, also known as JINGDONG, we are building one of the world’s most trusted technology and supply chain ecosystems. What started as a bold idea in China has evolved into a NASDAQ-listed, Fortune 44 global enterprise serving over 700 million active customers. Powered by advanced logistics, innovative technology, and a commitment to integrity, JD.com operates across retail, logistics, technology, property and more, creating solutions that make everyday life smarter, faster, and more connected.
Our Global Reach
JD.com is expanding its international footprint through a digitally intelligent, cross-border supply chain and world-class logistics network, supported by platforms such as Joybuy, which brings trusted products to customers worldwide. Today, our teams operate across China, the U.S., U.K., Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE and beyond, reaching customers in every corner of the world.
What We Offer
Joining JD.com means becoming part of a company where people, innovation, and impact go hand in hand. We offer a competitive salary, a great location, and a supportive, people-first culture where your growth truly matters. With access to global projects, learning opportunities, and an inclusive environment that values every voice, you’ll have the space to shape the future with us.
About The Team
You’ll be joining the JD.com team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.
- Customer Development and Performance Achievement: Responsible for developing large enterprise clients such as Fortune 500 companies, execute sales plans, achieve performance and customer development targets, and expand sales business.
- Solution Development and Execution: Sign contracts with large enterprise clients, prepare and execute sales and service plans, provide comprehensive bundled solutions to meet procurement needs.
- Opportunity Identification and Operations Maintenance: Identify business opportunities, lead and assist in the operations and maintenance of signed clients, implement optimization measures, create marketing and application scenarios, and enhance customer experience.
- Information Feedback and Communication: Understand market and customer needs, provide feedback on industry-related information, strengthen collaboration with internal operations and business teams, and coordinate online procurement, payment recovery, and after-sales service for clients.
- Receivables Collection and Customer Relationship Maintenance: Responsible for collecting receivables from clients with payment terms, regularly provide after-sales service, continuously strengthen customer relationship building, and improve customer satisfaction and loyalty.
Summary
As Country Marketplace Leader, you will be accountable for the local marketplace business, owning P&L performance and delivering against clear input and output metrics across selection, pricing, availability, and seller quality. You will operate as the single-threaded owner for the country, setting the strategic direction and driving disciplined execution. This role requires a leader who combines strong business judgment with operational rigor, and who can continuously raise the performance bar.
Key Responsibilities
- Own country’s marketplace P&L, delivering on revenue, margin, and free cash flow targets;
- Define and execute country strategy, grounded in data, with clear prioritisation across categories and growth levers;
- Drive input metrics (selection expansion, price competitiveness, seller performance, availability) to achieve output goals;
- Lead a multi-functional team, setting high standards for hiring, performance management, and talent development;
- Inspect and improve mechanisms, establishing weekly, monthly, and quarterly business reviews to drive accountability;
- Partner with global stakeholders to influence roadmap, allocate resources, and remove structural constraints.
Qualifications
- Experience as a senior leader within e-commerce or marketplace with a country/regional scope;
- Strong understanding of European marketplace and sellers;
- Comfortable analysing complex data and providing actionable recommendations;
- Structured, performance-oriented, and able to collaborate effectively with diverse stakeholders, including international teams;
- Proven success in building long-term B2B and cross border partnerships;
- Fluent in English and local language, both written and spoken.
At JD.com, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.
Country Lead (UK), Marketplace employer: Dormont Manufacturing Co
At JD.com, we pride ourselves on being an exceptional employer that champions innovation and personal growth within a vibrant, people-first culture. As the Country Lead for the UK Marketplace, you will enjoy a competitive salary and the opportunity to work in a dynamic environment that values collaboration and inclusivity, while also having access to global projects that enhance your professional development. Join us in shaping the future of e-commerce and logistics, where your contributions will make a meaningful impact on our expansive international operations.
StudySmarter Expert Advice🤫
We think this is how you could land Country Lead (UK), Marketplace
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Dormont Manufacturing Co are looking for when hiring for a Country Lead (UK), Marketplace.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Dormont Manufacturing Co for the Country Lead (UK), Marketplace, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Dormont Manufacturing Co as a Country Lead (UK), Marketplace, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Dormont Manufacturing Co’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Country Lead (UK), Marketplace.
We think you need these skills to ace Country Lead (UK), Marketplace
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Dormont Manufacturing Co, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Dormont Manufacturing Co's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Dormont Manufacturing Co. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Dormont Manufacturing Co
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Dormont Manufacturing Co uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Dormont Manufacturing Co. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
