At a Glance
- Tasks: Lead collaboration between teams to deliver innovative solutions for a global tech client.
- Company: Join WPP Production, a global leader in content production and creativity.
- Benefits: Enjoy a hybrid work model, diverse projects, and opportunities for career growth.
- Other info: Be part of an inclusive culture that values creativity and innovation.
- Why this job: Shape the future of content production with cutting-edge technology and a collaborative team.
- Qualifications: Experience in global operations and strong relationship-building skills required.
The predicted salary is between 60000 - 80000 £ per year.
About WPP Production
We are WPP Production - the unified global production company that brings together all of WPP’s content producers, studios and craft experts into one connected organisation. We combine world-class human craft with next generation technology to originate, design, and deliver multi-channel content systems at scale. Built for borderless collaboration and powered by deep craft expertise, we are the production engine designed for today’s always on, AI driven marketing world.
About WPP
WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth.
A Hybrid working model
We believe the best work happens when we’re together, fostering creativity, collaboration, and connection. That’s why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
Role description
WPP Production requires an Ops Lead to streamline collaboration between production, creative, and media teams to deliver innovative, nimble, efficient, and appropriate solutions for a global tech client. The role will be responsible for:
- Identifying suitable, seamless technology and workflow solutions to deliver against client and agency objectives.
- Setting up and optimising multi-market and multi-stakeholder workstreams.
- Building effective, trusted relationships with senior client stakeholders.
- Ensuring clarity, simplicity, and mutual benefit are unlocked across each touchpoint and interaction.
Tasks required
- Collaborate with stakeholders from WPP Production, WPP Media, WPP Creative, and multiple client teams.
- Define flexible, efficient, and scalable processes and workflows. Specifically, outline and implement a new operational model that allows WPP Production to augment the client’s in-house creative origination team and deliver efficient, global, technology-powered production solutions.
- Identify appropriate tools and tech that allow WPP to deliver against client requirements (integrating directly with client-selected and client-owned technology, platforms, and teams where appropriate).
- Redefine and optimise existing operational, commercial, and resourcing models to streamline ways of working, reduce complexity, and improve efficiency.
- Define and future-proof operational models for new / potential lines of business and RFIs.
Experience and persona profile
- Proven track record of effective collaboration with creative and media agencies to deliver an integrated, seamless global client solution.
- Experience setting up complex, multistakeholder, global operational models that support effective delivery at scale and drive commercial efficiency through radical simplicity. Strong knowledge of end-to-end production process, tech and staffing considerations.
- Able to balance standardized frameworks and guardrails with adaptability and customization across engagements and territories.
- Experience setting up embedded teams / in-house agencies.
- Empathetic and measured – able to listen to various stakeholders, understand diverse wants/needs and deliver clear, specific, and measurable outcomes.
- Confident dealing with complex client requirements and stakeholder maps. Experience dealing with client and agency stakeholders at multiple levels of seniority and establishing authority through relationship-building.
- Solution-oriented and tenacious problem-solver. Removes barriers and complexity from situations.
- Able to navigate ambiguity and conflicting stakeholder priorities with creativity and tact.
- Thorough understanding of the marketing production lifecycle and integrations with creative and media: primary and virtual production, post-production, localization, versioning across multiple formats, and multichannel delivery.
- Technically savvy – deep knowledge of martech solutions, architecture, AI applications, integrations, and implementations. Able to push boundaries and pivot rapidly when faced with blockers.
- Commercially astute – able to partner with the commercial team to build viable models that deliver sustainable growth.
KPIs
- Successful application of deep production, technical, and workflow knowledge.
- Robust understanding of client and WPP needs, objectives, and technology landscape; recommendations and implementations of tech stack improvements, optimisations, and integrations.
- Development and implementation of flexible, future-proof operational models that drive inter-agency and client collaboration, delivery efficiency, scalability, growth, and client satisfaction.
- Operational leadership across client and inter-WPP relationships.
- Development of operational models and proposals in response to RFIs/RFPs with production as a core component.
Why work here
At WPP Production, you’ll help shape the future of content production at a truly global scale. You’ll work in a collaborative, borderless environment where craft excellence is valued, innovation is encouraged, and AI and next-generation tools are used to amplify human creativity. With access to diverse projects, global career opportunities, and the backing of WPP’s network, this is a place where you can grow your skills and create work that performs across channels.
Inclusion and Impact
WPP is an equal opportunity employer and considers applicants for all positions without discrimination. We are committed to fostering a culture of respect where everyone belongs and has equal opportunities to progress in their careers.
Client Operations Director (FTC 9 months) employer: Dormont Manufacturing Co
At WPP Production, we pride ourselves on being an exceptional employer that champions creativity and collaboration in a hybrid working environment. Our commitment to employee growth is evident through diverse global opportunities and access to cutting-edge technology, allowing you to shape the future of content production while working alongside talented professionals. Join us to be part of a culture that values innovation, inclusivity, and the pursuit of excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Client Operations Director (FTC 9 months)
✨Tap into Consulting Networks
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✨Leverage University and Alumni Resources
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We think you need these skills to ace Client Operations Director (FTC 9 months)
Some tips for your application 🫡
Showcase Your Analytical Skills:In management consulting, employers love to see your problem-solving abilities right from the get-go. Be sure to highlight any relevant analytical projects you've worked on, particularly those that show how you tackled complex problems. If you’ve done any case studies or analysis during your studies, throw those in your CV!
Tailor Your Experience for the Role:Since this is a temporary position, your application should reflect your adaptability and relevant experience quite clearly. Focus on showcasing experiences that demonstrate your ability to hit the ground running, like previous projects, internships, or freelance gigs in consulting or project management.
Craft a Targeted Cover Letter:Your cover letter is your chance to sparkle! Use it to explain why you're interested in this temporary role at Dormont Manufacturing Co and how your skills suit the specific project needs. Remember to mention how you can provide immediate value based on your past experiences.
Include Certifications or Relevant Training:If you've got any certifications like PMP, Six Sigma, or even coursework that’s super relevant, make sure to list those in your application. Management consulting can be competitive, and these extra qualifications can help you stand out in the recruitment process.
How to prepare for a job interview at Dormont Manufacturing Co
✨Prepare for Case Studies
In management consulting, case study interviews are a big deal. Expect to tackle real-world business problems on the spot. We should practise structuring our thoughts, developing hypotheses, and presenting our solutions clearly, as this is what firms like Dormont Manufacturing Co will want to see.
✨Show Off Your Problem-Solving Skills
You’ll need to demonstrate strong analytical skills and logical reasoning. Brush up on frameworks like SWOT or Porter's Five Forces, as these can come in handy. Think of instances from your experience where you tackled a complex issue—this could set you apart when speaking to Dormont Manufacturing Co.
✨Highlight Your Adaptability
Since this is a temporary role, it's crucial we showcase our ability to hit the ground running. Have examples ready that illustrate how we've adapted quickly in past positions or projects. This shows that we can contribute effectively from day one at Dormont Manufacturing Co.
✨Be Ready to Discuss Cultural Fit
Temporary roles often come with a focus on team dynamics. Prepare to discuss how we align with the values and culture at Dormont Manufacturing Co. We want to highlight our teamwork experiences and how we can mesh with their consulting teams, making it clear that we're not just looking to fill a spot but to add value.
