At a Glance
- Tasks: Lead strategic communications and engagement for transformative change in organisations.
- Company: Join Capco, a forward-thinking consultancy shaping the future of digital financial services.
- Benefits: Enjoy competitive pay, health insurance, flexible holidays, and continuous learning opportunities.
- Other info: Be part of a diverse team committed to inclusivity and personal growth.
- Why this job: Make a real impact by guiding organisations through exciting AI and digital transformations.
- Qualifications: Experience in change management and exceptional communication skills are essential.
Change Communications & Engagement Manager
UK - Edinburgh
Location: Edinburgh (Hybrid) | Practice Area: Product & Experience | Type: Permanent
Shape transformation programmes through strategic communications, stakeholder engagement, and people-focused change delivery.
The Role
We are seeking a Change Communications & Engagement Manager to play a key role in delivering strategic transformation initiatives across complex client environments. This role is heavily focused on the change management, helping organisations navigate change through clear messaging, stakeholder engagement, training and effective adoption strategies. You will partner with consulting teams, senior stakeholders, and programme leaders to design and execute communication and engagement approaches that drive awareness, readiness, and behavioural change. The role will also support clients through emerging technology and AI-enabled transformation programmes, requiring the ability to communicate complex change impacts in a clear, engaging, and people-focused way. The ideal candidate will bring strong consulting experience, exceptional communication skills, and experience training design and supporting AI implementation or digital transformation initiatives. Commercial awareness and experience contributing to business growth activities would also be advantageous.
This role will sit in our Scotland office, with a need to potentially work in either Glasgow or Edinburgh depending on client expectations.
What You’ll Do
- Lead communication and engagement workstreams across transformation and AI- enabled change programmes, ensuring stakeholders remain informed, aligned, and engaged throughout delivery.
- Develop and execute strategic adoption plans, leadership messaging, employee engagement campaigns, and change narratives tailored to multiple audiences.
- Facilitate stakeholder engagement activities including workshops, leadership briefings, town halls, and feedback sessions to support successful adoption and business readiness.
- Partner with consulting and delivery teams to assess organisational impacts, identify change risks, and implement communication strategies that improve adoption outcomes.
- Support client relationship development by contributing to proposals, thought leadership, and broader commercial or business development activities where appropriate.
What We’re Looking For
- Proven experience delivering communications and engagement activities within change management, transformation, or AI implementation programmes.
- Strong understanding of change management principles, stakeholder engagement strategies, and organisational change methodologies.
- Previous consulting experience with the ability to manage stakeholders across complex organisational environments.
- Exceptional written, verbal, and presentation communication skills, with experience creating engaging and audience‑focused content.
- Ability to balance strategic thinking with hands‑on delivery in fast‑paced, client‑facing environments.
Bonus Points For
- Experience within financial services, digital transformation, or customer experience programmes.
- Familiarity with AI adoption, emerging technology communications, or digital workplace transformation initiatives.
- Experience working within agile delivery or product‑led organisations.
- Certification in change management, communications, or related disciplines.
Why Join Capco
- Core Benefits: Discretionary bonus, competitive pension, health insurance, life insurance and critical illness cover
- Mental Health: Easy access to CareFirst, Unmind, Aviva consultations, and in‑house first aiders
- Family‑Friendly: Maternity, adoption, shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement
- Family Care: 8 complimentary backup care sessions for emergency childcare or elder care
- Holiday Flexibility: 5 weeks of annual leave with the option to buy or sell holiday days based on your needs
- Continuous Learning: Minimum 40 Hours of Training Annually: Take one… workshops, certifications, e‑learning - your growth, your way. Also, Business Coach assigned from Day One: Get one‑on‑one guidance to fast‑track your goals and accelerate your development
- Extra Perks: Gympass (Wellhub), travel insurance, Tastecard, season ticket loans, Cycle to Work, and dental insurance
- Deliver high‑impact technology solutions for Tier 1 financial institutions
- Work in a collaborative, flat, and entrepreneurial consulting culture
- Access continuous learning, training, and industry certifications
- Be part of a team shaping the future of digital financial services
- Help shape the future of digital transformation across FS & Energy
Inclusion at Capco
We’re committed to a barrier‑free, inclusive recruitment process. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We welcome applicants from all backgrounds. At Capco, we value the difference you make, and the differences that make you. Our #BeYourselfAtWork culture champions diversity, equity and inclusivity, and we bring a collaborative mindset to our partnerships with clients and colleagues. #BeYourselfAtWork is the cornerstone of our success and a value that our employees live and breathe every day.
Capco does not and shall notdiscriminateon the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. In order to track the effectiveness of our recruiting efforts, please consider participating in the optional questionnaire.
Change Communications & Engagement Manager employer: Dormont Manufacturing Co
Capco is an exceptional employer that fosters a collaborative and inclusive work culture, offering employees the opportunity to engage in meaningful transformation initiatives within the dynamic financial services sector. With a strong commitment to continuous learning, employees benefit from tailored training programmes, generous leave policies, and a supportive environment that prioritises mental health and family care. Located in Edinburgh, our hybrid working model allows for flexibility while being part of a team that shapes the future of digital transformation.
StudySmarter Expert Advice🤫
We think this is how you could land Change Communications & Engagement Manager
✨Dive Into Corporate Strategy Communities
Get yourself involved in online communities or forums focused on corporate strategy. Places like LinkedIn groups or specific Slack channels can hook you up with industry insights, trends, and many potential job leads. Don't hesitate to share your thoughts or ask questions; it’ll boost your visibility!
✨Attend Industry Conferences and Events
Keep an eye out for corporate strategy conferences or networking events in your area (or online!). These gatherings are gold mines for meeting hiring managers and making impactful connections. Plus, having a few good conversations can lead to job referrals at companies like Dormont Manufacturing Co!
✨Showcase Your Strategy Skills
Create content that showcases your knowledge of corporate strategy—think reports, blogs, or even video discussions. Sharing these on platforms like LinkedIn or Medium can demonstrate your expertise and make you stand out to employers looking for fresh talent.
✨Apply Directly Through Our Website
Don’t forget to apply for the Change Communications & Engagement Manager position at Dormont Manufacturing Co via our website! This shows your genuine interest, and who knows, you might just land that interview in a matter of days. Keep your application focused on how you can add value to their strategy team.
We think you need these skills to ace Change Communications & Engagement Manager
Some tips for your application 🫡
Show Us Your Strategic Thinking:When crafting your CV and cover letter, highlight your strategic analysis skills. Focus on past experiences where you've effectively assessed market trends or made impactful recommendations. Evidence-based achievements, like improving processes or contributing to significant projects, will help us see your potential for driving corporate strategy at Dormont Manufacturing Co.
Tailor Your Narrative:Don’t just send us a generic application! Personalise your cover letter by connecting your experiences and aspirations to Dormont Manufacturing Co’s mission and goals. We love seeing candidates who genuinely understand what we do; share how your vision aligns with ours and what you can bring to the table.
Highlight Relevant Academic Credentials:In your CV, make sure to showcase your academic background, especially if you have qualifications in business, economics, or analytics. We appreciate candidates who can back up their skills with relevant degrees or certifications, so don’t be shy about flaunting those achievements!
Utilise Professional Language:While we want you to be yourself, remember that corporate strategy roles demand a level of professionalism in communication. Use clear and concise language in your application materials, ensuring that your ideas come across as well-structured and sophisticated. It’s all about making a great impression right from the written application stage!
How to prepare for a job interview at Dormont Manufacturing Co
✨Master the Numbers
Corporate strategy often involves data analysis and financial forecasting. Brush up on your quantitative skills, and be prepared to handle case studies or numerical problems during the interview. We might get questions about how to approach market trends or assess the performance of a hypothetical company — so practice these scenarios!
✨Know Your Frameworks
Familiarity with strategic frameworks like SWOT, PESTLE, or Porter’s Five Forces can set you apart. We should be ready to discuss how we’d apply these tools to real-world business situations — maybe even relating them to Dormont Manufacturing Co. This shows we’re not just theory-happy but can articulate our practical application.
✨Engage in Strategic Conversations
In a full-time role like this, it’s crucial to show that we're engaged and informed about current trends in the industry. Keep up with major news and prepare to discuss how recent developments could impact strategic decisions at Dormont Manufacturing Co. This will demonstrate our passion and proactive approach to the field.
✨Showcase Relevant Experience
Whether through internships or projects, we should highlight any experience that relates to corporate strategy. Have specific examples ready to talk about how we’ve contributed to strategic growth or improvements. It's about showcasing our unique journey and how it will bring value to Dormont Manufacturing Co.
