Patient Care Associate - Mount Auburn Hospital, ICU (32 hours rotating) in Cambridge

When you join the growing BILH team, you’re not just taking a job, you’re making a difference in people’s lives. Join a collaborative healthcare team at Mount Auburn Hospital in Cambridge dedicated to delivering high-quality, compassionate patient care. As a Patient Care Assistant, you will play a vital role in supporting patients with daily activities, monitoring health status, and assisting clinical staff with treatments and procedures. This position follows a three-shift rotating schedule per week, including days, evenings, and nights, offering variety and flexibility in a fast-paced hospital environment. This role is ideal for individuals who are attentive, dependable, and committed to creating a safe, respectful, and patient-centered experience. You will have opportunities to contribute to care delivery, build clinical skills, and participate in ongoing learning within a dynamic team.

Key Responsibilities

• Deliver compassionate, hands-on patient support by:
• Assisting with activities of daily living, including hygiene, nutrition, elimination, mobility, comfort, and safety
• Monitoring and documenting vital signs, patient weight, intake/output, and other key data
• Completing assigned patient treatments and supporting clinicians with more advanced procedures
• Support clinical care and diagnostics by:
• Performing phlebotomy and EKGs
• Applying Holter monitors and performing glucometry
• Collecting, labeling, and preparing specimens accurately
• Enhance the patient experience by:
• Responding promptly to patient call lights and ensuring concerns are resolved
• Transporting discharged patients safely
• Providing one-to-one observation when needed
• Collaborate and grow within the care team by:
• Participating in patient care rounds
• Attending conferences and educational programs as appropriate
• Maintaining required unit competencies
• Ensure readiness and compliance by:
• Maintaining BCLS certification
• Attending the annual Safety Education Fair

Required Qualifications

• High school diploma or equivalent
• Ability to read and write at a Level 8, as documented in “Invest” (hospital Employee Learning Laboratory software)

Communication & Interpersonal Strengths

• Strong verbal communication skills to ensure accurate information exchange
• Excellent interpersonal skills to engage respectfully with patients, visitors, and team members

The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

Equal Opportunity Employer/Veterans/Disabled