At a Glance
- Tasks: Drive growth and adoption of eBay's innovative shipping solutions while collaborating with diverse teams.
- Company: Join eBay, a global leader in ecommerce, transforming how the world shops and sells.
- Benefits: Inclusive culture, career development opportunities, and a chance to make a real impact.
- Other info: Dynamic role with opportunities for personal growth and cross-functional collaboration.
- Why this job: Be part of a passionate team shaping the future of ecommerce and empowering sellers.
- Qualifications: 5+ years in programme management or related fields; strong analytical and communication skills.
The predicted salary is between 60000 - 80000 £ per year.
At eBay, we’re more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We’re in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.
About the role and the team
This is an exciting opportunity to join the UK Shipping team at a critical stage of its journey leading the growth and adoption of one of eBay's newest and signature shipping programs; Simple Delivery. You will be responsible for identifying and removing barriers to seller adoption and the go-to-market of new program services and features. This is a high-impact role for someone who loves turning ambiguity into structure, is self‑driven, enjoys problem solving and thrives on cross-functional collaboration. Shipping experience is helpful, but not required.
What you will accomplish:
- Develop and support strategies that drive program adoption, GMV, revenue growth and customer satisfaction across eBay shipping solutions.
- Identify and prioritise growth levers across product, marketing, seller education, buyer and seller journeys, incentives, operations and partner channels.
- Use customer insight, performance data and market signals to identify priority segments, adoption barriers and opportunities to improve journeys and messaging.
- Design onboarding, education and adoption programmes that help sellers realise greater value from eBay shipping solutions.
- Partner cross‑functionally with Product, Engineering, Operations and Go‑to‑Market teams to deliver roadmap execution, operational readiness and market strategy implementation.
- Identify experience gaps across the end‑to‑end shipping journey and collaborate with teams to deliver improvements for sellers and buyers.
What you will bring:
- 5+ years’ experience in programme management, business strategy, growth, product, marketplace operations or a related field.
- Proven ability to manage complex, cross‑functional initiatives and deliver measurable business outcomes.
- Strong analytical and critical thinking skills, with confidence using data, customer insight and market evidence to shape decisions.
- Experience driving growth, adoption and business performance in complex environments, including helping customers adopt a product, service or behaviour.
- Strong stakeholder management, communication and organisational skills, with the ability to build trusted relationships and explain complex topics clearly.
- Comfortable working through ambiguity, running tests or pilots, and turning insight into clear actions, recommendations and execution plans.
Additional Details
eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay’s commitment to ensuring digital accessibility for people with disabilities.
Business Manager, Managed Shipping employer: Dormont Manufacturing Co
At eBay, we pride ourselves on fostering a dynamic and inclusive work environment where innovation thrives and every employee's unique contributions are valued. As a Business Manager in our UK Shipping team, you'll have the opportunity to drive impactful strategies that enhance seller experiences while collaborating with passionate colleagues who share a commitment to redefining ecommerce. With a focus on professional growth and a culture that encourages bold ideas, eBay is an exceptional employer for those looking to make a meaningful impact in a global marketplace.
StudySmarter Expert Advice🤫
We think this is how you could land Business Manager, Managed Shipping
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We think you need these skills to ace Business Manager, Managed Shipping
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Dormont Manufacturing Co, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Dormont Manufacturing Co
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
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Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Dormont Manufacturing Co’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
